Service Bulletin

Mazda North American Operations
Irvine, CA 92618-2922

© 2016 Mazda Motor of America, Inc.

Subject:

Bulletin No:

09-014/16

Last Issued:

03/14/2016

WHITE MILKY STAINS ON INNER SURFACE OF HEADLIGHT LENS

2013-2016 CX-5 - WHITE MILKY STAINS ON INNER SURFACE OF HEADLIGHT LENS

BULLETIN NOTE
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red beside the
change bars.

Previous TSBs:

Date(s) Issued:

09-014/16

02/26/16

APPLICABLE MODEL(S)/VINS
2013-2016 CX-5 vehicles with VINs between JM3KE******486578 - 745219 (produced between May 28, 2014
and Nov. 23, 2015)

DESCRIPTION
Some vehicles equipped with LED or Discharge type headlights may exhibit white milky stains on the inner surface of the headlight lens. Some customers may complain of the poor appearance.

This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to the inner surface of
the headlight lens and reacts with the anti-clouding coating and moisture in the air to create white milky stains.
The gasket material has been improved to eliminate this concern.
Customers having this concern should have their vehicle repaired using the following repair procedure.
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CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

Bulletin No: 09-014/16

Last Issued: 03/14/2016

© 2016 Mazda Motor of America, Inc.

REPAIR PROCEDURE
1. Verify the customer concern.
NOTE: Foggy lenses due to condensation is a natural phenomenon. Do not replace the head lamp unit(s)
for foggy lenses.
2. Replace the affected head lamp unit(s) with modified parts according to the instructions on MS3 online or
the Workshop Manual (section 09-18 FRONT COMBINATION LIGHT REMOVAL/INSTALLATION).
NOTE: Discharge Headlights Only: Be sure to replace the seal (shown below) with a new part.

3. Verify the repair.

Page 2 of 3

Bulletin No: 09-014/16

Last Issued: 03/14/2016

© 2016 Mazda Motor of America, Inc.

PART(S) INFORMATION

Part Number

Description

Qty.

Headlight Type

KA0G-51-031D

HEAD LAMP UNIT, RH

1

LED

KA0G-51-041D

HEAD LAMP UNIT, LH

1

LED

KR22-51-031A

HEAD LAMP UNIT, RH

1

Discharge

KR22-51-041A

HEAD LAMP UNIT, LH

1

Discharge

C236-51-0B2

SEAL

1 or 2

For Discharge Headlights
only

NOTE: Check the GEPC for the correct part number for subject vehicle.

WARRANTY INFORMATION
NOTE:
•
•
•

This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.

With LED Headlights

With Discharge Headlights

Warranty Type

A

A

Symptom Code

98

98

Damage Code

9W

9W

KA0G-51-031D or KA0G-51-041D

KR22-51-031A or KR22-51-041A

1

1

XXLACARX / 0.7 Hrs. (Right Side)

XXLADARX / 0.7 Hrs. (Right Side)

XXLACBRX / 0.7 Hrs. (Left Side)

XXLADBRX / 0.7 Hrs. (Left Side)

XXLACZRX / 0.9 Hrs. (Both Sides)

XXLADZRX / 1.0 Hrs. (Both Sides)

Part Number Main Cause
Quantity
Operation Number / Labor
Hours:

NOTE: If both headlights require replacement, claim the other headlight as a related part.

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