Service Action Q342: Main Cooling Radiator Leak
28-JAN-14

No.: SGI14-03
(issue 2)

Section: GENERAL
INFORMATION

SERVICE
BULLETIN

Market: CAN / USA

CHANGES ARE HIGHLIGHTED IN GRAY
DESCRIPTION
A limited number of 2013-2014 model year Land Rover Range Rover vehicles may show leakage from the main
cooling radiator at the top tank area, resulting in a progressive loss of coolant that will eventually cause the level
sensor in the expansion tank to detect low coolant and activate the low coolant warning message.
AFFECTED VEHICLES
The VIN range of affected vehicles is DA107563-EA115165.
WORKSHOP PROCEDURES
Retailers are required to check DDW to ensure that the vehicle is affected by this program prior to undertaking
any rework action. Retailers are required to HOLD all affected vehicles in the above VIN range that are in their
control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework
action. Affected vehicles already in the hands of customers should be updated at the next available opportunity.
Refer to Technical Bulletin Q342NAS: Service Action: Main Cooling Radiator Leak, for detailed repair instructions.
PARTS
DESCRIPTION

QTY. / VALUE

PART NO. / SUNDRY
CODE

% OF VEHICLES
REQUIRING PART*

Radiator

LR034553

1

100

O-ring

LR044466

2

100

O-ring

LR054871

2

100

Aircon gas/coolant

ZZZ999

$90.50 (£55.00)

100

* when ordering parts, order the expected percentage demand of parts identified only
NOTE: An allowance equivalent approximately $90.50 (£55.00) has been provided to cover the cost of the
aircon gas and coolant and should be claimed using Sundry Code ‘ZZZ999’
TOOLS
Refer to Workshop Manual / Repair Procedure for any required tools
WARRANTY
NOTE: Repair procedures are under constant review, and therefore times / prices are subject to change;
those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair time. Check
DDW to ensure that the vehicle is affected by this program prior to undertaking any rework action. At the time of
confirming a booking for vehicle repair, ensure that all outstanding Service Actions are identified to ensure the
correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
NOTE: An allowance equivalent approximately $90.50 (£55.00) has been provided to cover the cost of the
aircon gas and coolant and should be claimed using Sundry Code ‘ZZZ999’
Jaguar Land Rover North America, LLC 555 MacArthur Boulevard

Mahwah, NJ 07430

Warranty claims must be submitted quoting Program Code 'Q342' together with the relevant Option Code from
the table. The SRO and part information listed have been included for information only. The Option Code(s) that
allows for the drive in / drive out allowance may only be claimed if the vehicle is brought into the workshop for this
action alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 31 January 2016
closure date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE

Q342

Q342

Q342

Q342

OPTION
CODE

DESCRIPTION

SRO

TIME
(HOURS)

PART NO. /
SUNDRY CODE

QTY. / VALUE

Radiator - Renew - 5.0L SC

26.40.01

3.60

LR034553
LR044466
LR054871
ZZZ999

1
2
2
£55.00

Radiator - Renew - 5.0L SC

26.40.01

3.60

Drive in/drive out

02.02.02

0.20

LR034553
LR044466
LR054871
ZZZ999
-

1
2
2
£55.00
-

Radiator - Renew - 5.0L N/A

26.40.01

3.0

LR034553
LR044466
LR054871
ZZZ999

1
2
2
£55.00

Radiator - Renew - 5.0L N/A

26.40.01

3.0

Drive in/drive out

02.02.02

0.20

LR034553
LR044466
LR054871
ZZZ999
-

1
2
2
£55.00
-

B

C

D

E

Normal Warranty policies and procedures apply