NHTSA ID Number: 10101006
Manufacturer Communication Number: LTB00631NAS1
TSB/Document Date: 2017-05-30
Summary
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS."
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TSB/Document ID: LTB00631NAS1
Replacement Service Bulletin Number:
MFR Communication Date: 2014-01-27
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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Page 1 of 11
TECHNICAL BULLETIN
LTB00631NAS1
27 JAN 2014
© Jaguar
Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.
SECTION: 501-14
Compact Key Handset - Lower-Level Service Repair
AFFECTED VEHICLE RANGE:
LR2 (LF)
Model Year:
VIN:
2013-2014
DH303399-EH385500
LR4 (LA)
Model Year:
VIN:
2012-2013
CA582668-DA700486
Range Rover Evoque (LV)
Model Year:
2012-2014
VIN:
CH000447-EH862000
Range Rover Sport (LW)
Model Year:
2014
VIN:
EA000002-EA328222
Range Rover (LG)
Model Year:
2013-2014
VIN:
DA000083-EA145851
Range Rover Sport (LS)
Model Year:
2012-2013
VIN:
CA299939-DA814146
MARKETS:
NAS
CONDITION SUMMARY:
Situation: The face of the compact key handset may peel away from the handset main body or the handset case
may be bulging.
Cause: This may be caused by the handset manufacturing process.
NOTE: A small quantity of Range Rover Evoque, Range Rover Sport, and Range Rover vehicles
may have been manufactured gloss-finish compact key handsets. These handsets are no longer
available. Should a Range Rover Evoque, Range Rover Sport, and Range Rover customer complain one
of their gloss-finish handsets having the above concern, it is recommended to service the customer's
remaining gloss-finish handsets as per the Service Instruction outlined below. Contact the customer
prior to the repair and request the remaining gloss-finish handsets be present for their Service
appointment. All customer handsets should match after the conclusion of the repair. LR2 and LR4
vehicles currently fitted with matte finish handsets should have only the faulty handset(s) repaired.
Action: Should the customer express this concern, follow the Service Instruction outlined below.
http://topix.landrover.jlrint.com/topix/service/document/452165
1/29/2014
Page 2 of 11
PARTS:
NOTE: One (1) kit required per handset.
LR059382
Compact key kit - LR2, LR4
Quantity: 1
LR059384
Compact key kit - Range Rover Evoque, Range Rover
Sport, Range Rover
Quantity: 1
WARRANTY:
NOTE: SRO time covers one (1) handset (may be used per handset repaired when applicable).
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair
time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part
number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
0.1
49
LR029695
0.1
49
LR027451
Casing - 'Land Rover' embossed - Handset/Compact key - 86 77
One - Renew - LR2, LR4
36
Casing - Handset/Compact key - Renew - One - Range
Rover Evoque, Range Rover Sport, Range Rover
86 77
36
NOTE: Normal Warranty policies and procedures apply.
SERVICE INSTRUCTION:
Step 1: Range Rover Evoque, Range Rover Sport, and Range Rover vehicles only.
1. Identify the type of compact key handset currently
fitted to the vehicle:
Left = matte finish; continue to step 2.
Right = gloss finish; a small quantity of Range
Rover Evoque, Range Rover Sport, and Range
Rover vehicles may have been manufactured
gloss-finish compact key handsets. These
handsets are no longer available. Should a
Range Rover Evoque, Range Rover Sport, and
Range Rover customer complain one of their
gloss-finish handsets having the above
concern, it is recommended to service the
customer's remaining gloss-finish handsets as
per the Service Instruction outlined below.
Contact the customer prior to the repair and
request the remaining gloss-finish handsets be
present for their Service appointment. All
customer handsets should match after the
conclusion of the repair. Continue to step 2.
NOTE: Please refer to SSM70798, 'Compact key low level repair - animation of process', to view the
animation file.
http://topix.landrover.jlrint.com/topix/service/document/452165
1/29/2014
Page 3 of 11
2. Remove the chrome cap; place to one side.
3. Remove the key blade.
4. Using the key blade, remove and discard the lower
case.
http://topix.landrover.jlrint.com/topix/service/document/452165
1/29/2014
Page 4 of 11
5. Remove the battery from the upper case.
6.
CAUTION: Make sure the Printed Circuit
Board (PCB) is not damaged when removing
the black anti-tamper cover. If the copper
coil antenna is damaged, the unit will be
unserviceable.
Using a suitable tool, cut the fixings of the black
anti-tamper cover and lift away from the Printed
Circuit Board (PCB).
http://topix.landrover.jlrint.com/topix/service/document/452165
1/29/2014
Page 5 of 11
7.
CAUTION: When removing the PCB, only
handle the outer edges of the board.
Remove the PCB; place to one side.
8. Remove the key ring retainer; place to one side.
http://topix.landrover.jlrint.com/topix/service/document/452165
1/29/2014
Page 6 of 11
9. Remove the silicone seal from the lower case; place
to one side.
Discard the upper case.
10. Make sure the foam pads are installed in the lower
case as shown.
http://topix.landrover.jlrint.com/topix/service/document/452165
1/29/2014
Page 7 of 11
11. Install the silicone seal to the upper case.
12. Install the key ring retainer to the upper case:
Tighten to 1Nm.
http://topix.landrover.jlrint.com/topix/service/document/452165
1/29/2014
Page 8 of 11
13. Make sure the key ring retaining pin is present in
the upper case.
14.
CAUTION: When installing the PCB, only
handle the outer edges of the board.
NOTE: The PCB and cover are held in
position with the foam pads on the new upper
case.
Install the PCB to the upper case.
http://topix.landrover.jlrint.com/topix/service/document/452165
1/29/2014
Page 9 of 11
15. Install the PCB anti-tamper cover.
16.
NOTE: Make sure the battery is installed
positive (+) side up.
Install the battery to the upper case.
http://topix.landrover.jlrint.com/topix/service/document/452165
1/29/2014
Page 10 of 11
17. Install the lower case onto the handset.
18. Install the key blade.
http://topix.landrover.jlrint.com/topix/service/document/452165
1/29/2014
Page 11 of 11
19. Install the chrome cap.
20. Check the operation of the compact key handset (all functions).
21. Perform steps 2-20 as necessary to customer's additional compact key handsets.
http://topix.landrover.jlrint.com/topix/service/document/452165
1/29/2014
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