(g)HONDA

Service Bulletin

14-046

September 16, 2015

51968-01885 Version 10

Recall: Front Passenger's Airbag lnflator May Produce Excessive
Pressure After Long-Term Exposure To High Absolute Humidity
Supersedes 14-046, dated July 1, 2015 to revise the information highlighted in yellow
AFFECTED VEHICLES
Year
Model
2003-05
CR-V
2003-04
Element
2003-04
Odyssey
2003-05
Pilot
2006
Ridgeline

Trim
ALL
ALL
ALL
ALL
ALL

VIN Range
Check the iN
Check the iN
Check the iN
Check the iN
Check the iN

VIN
VIN
VIN
VIN
VIN

status
status
status
status
status

for eligibility
for eligibility
for eligibility
for eligibility
for eligibility

REVISION SUMMARY

There are new processes for handling airbag inflators. Refer to the Ordering and Managing Replacement lnflators for
more information on ordering and handling airbag inflators at your dealership. You can find the instructions in two
places:
• On SIS, select Search By Vehicle, then Technical Library. Enter keyword INFLATOR and select Job Aids.
Select Ordering and Managing Replacement lnflators from the list.
• From the iN, select Service, Warranty, then Claims Reference Guide. Under HOT TIPS/TOPICS, select Ordering
and Managing Replacement lnflators.
BACKGROUND

As the result of Takata defect determinations and NHTSA directives, American Honda has moved the 2003-05 Accord,
2003-05 Civic, 2003-04 Civic GX, and 2003-05 Civic Hybrid from this airbag inflator campaign into SB 15-041, Safety
Recall: Front Passenger's Airbag lnflator Can Be Over-Pressurized. If an RO was opened on June 14, 2015 or earlier
for these vehicles, use the included warranty information to file a claim. Any applicable vehicles with an RO
date on June 15, 2015 or later, refer to SB 15-041.
Certain Honda vehicles operated in areas known for high absolute humidity and high heat may contain a front
passenger's airbag that, over time, may be affected by exposure to the humidity, which could produce excessive
internal pressure upon deployment. If an affected airbag deploys, the increased internal pressure may cause the inflator
casing to rupture. Metal fragments could be propelled upward toward the windshield, or downward toward the front
passenger's foot well, possibly causing an injury to vehicle occupants.
Affected Honda vehicles were sold and/or registered in California.
Vehicles sold and/or registered in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas,
Puerto Rico, Guam, Saipan, American Samoa, and the U.S. Virgin Islands were superseded to Service Bulletin 14-070,
Safety Recall: Front Passenger's Airbag lnflator May Produce Excessive Pressure After Long-Term Exposure To High
Absolute Humidity.
NOTE: If the VIN status inquiry indicates that the vehicle is subject to any open safety recalls, including a
driver's airbag inflator campaign/recall, make sure to also complete those recall repairs before returning the
vehicle to the customer. If you are unable to complete any open recall, advise the customer of the recall status
and when the recall could be completed.
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by "do-it-yourselfers," and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Honda automobile dealer.

© 2015 American Honda Motor Co., Inc. - All Rights Reserved

Page 1 of 20

New and different inflators are available. You may receive a different part number than ordered, and the inflator may
physically look different from previous replacement parts. As a result, there may be different installation instructions.
Make sure you review this service bulletin for installation instructions and details about model applicability. PARTS
INFORMATION and REPAIR PROCEDURE were updated to reflect these new parts.
On June 18, 2015, there was a change in the return process for driver and front passenger inflators. Refer to the PIB
A 15-0002, lnflator Kit Return Process for more information.
CUSTOMER NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your used vehicle inventory. These vehicles must be repaired
before they are sold.
Should your dealership sell an unrepaired vehicle that subsequently causes injury or damage because of the recalled
item, the dealership will be solely responsible to the damaged party, and will be required to defend and indemnify
American Honda for any resulting claims. To see if a vehicle in inventory is affected by this recall, do a VIN status
inquiry before selling it.
CORRECTIVE ACTION

Replace the passenger's airbag inflator, then return the original, undeployed inflator as directed.
PARTS INFORMATION
Part Name

Part Number
Ordered

You may receive any of
the following

Quantity

2003-04 CR-V Front Passenger's Airbag lnflator Kit

04 785-S9A-307

04 785-S9A-307
04 790-S9A-308

1

2005 CR-V Front Passenger's Airbag lnflator Kit

04 785-S9A-306

04 785-S9A-306
04 790-S9A-305

1

2003-04 Element Front Passenger's Airbag lnflator
Kit

04 785-SCV-307

04 785-SCV-307
04 790-SCV-308

1

2003-04 Odyssey Front Passenger's Airbag lnflator
Kit

04 785-S0X-306

04 785-S0X-306
04 790-S0X-305

1

2003-04 Pilot Front Passenger's Airbag lnflator Kit

04 785-S9V-307

04 785-S9V-307
04 790-S9V-308

1

2005 Pilot Front Passenger's Airbag lnflator Kit

04 785-S9V-306

04 785-S9V-306
04 790-S9V-305

1

2006 Ridgeline Front Passenger's Airbag lnflator Kit

04 785-SJC-307

04 785-SJC-307
04 790-SJC-308

1

NOTE:
• The inflator kit box must be used to return the recalled inflator to its supplier. Be careful not to damage the inflator
kit box.
•
If the recalled, undeployed inflator is not returned, the warranty claim for that vehicle will be charged back to your
dealership.
• To return the undeployed inflators, follow the shipping instructions outlined in PIB A15-0002, lnflator Kit Return
Process.
• Parts staff can scan the part number and serial number from the outside of the box into the warranty claim by using
the Controlled Part Serial No. screen and scanning the applicable information. Refer to the Job Aid Ordering and
Managing Replacement lnflators for more information.

Page 2 of 20

WARRANTY CLAIM INFORMATION

NOTE:
•
•

Process claims as quickly as possible so that resources can be properly allocated.
Enter the part number of the inflator that you received into the warranty claim, not the part number that you
ordered. For more information, refer to step 6 of REPAIR PROCEDURE.

•

To avoid non-payment of warranty claims, the serial number on the box of the new airbag inflator must be entered
in the warranty claim. For more information, refer to step 6 of REPAIR PROCEDURE.

•

To avoid a warranty claim being charged back to your dealership, you must return the recalled, undeployed inflator
to its supplier. Follow the shipping instructions outlined in PIB A15-0002, lnflator Kit Return Process.
The Accord and Civic warranty information is included in case you opened an RO on or before June 14,
2015. Refer to S/B 15-041 for any repairs made after that date.
The serial number is encoded into the bar code printed on the label inside of the box and on a label attached to the
outside of the box. If your dealership uses a scanner, you can scan the serial number from either place into the
claim.
The part number is encoded into a barcode attached to the outside of the box. If your dealership uses a scanner,
you can scan the part number into the claim.
If you confuse the serial number and part number when entering the claim information, your claim will
automatically be rejected.
For more information about scanning and filing airbag inflator recall claims, refer to Ordering and Managing
Replacement lnflators. From the iN, select Service, Warranty, then Claims Reference Guide. Under HOT
TIPS/TOPICS, select Ordering and Managing Replacement lnflators.

•

•

•
•

•

Replacing the front passenger's airbag inflator
Year/Model

Operation
Number

Replacement
Part Number

Flat
Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part
Number

2003 Accord

7541A7

04 785-SDA-307

0.7 hr

5NX00

JH600

14-046Z

06780-SDN-A90ZA

7541A7

04 790-SDA-308

0.7 hr

5NX00

JH600

14-046Y

06780-SDN-A90ZA

7541A7

04 785-SDA-306

0.7 hr

5NX00

JH600

14-046X

06780-SDN-A90ZA

7541A7

04 785-S5A-307

0.7 hr

5NX00

JH700

14-046W

06780-S5A-A80ZA

2003-05
Civic Hybrid

7541A7

04 790-S5A-308

0.7 hr

5NX00

JH700

14-046V

06780-S5A-A80ZA

2003-04 CR-V

7541A7

04 785-S9A-307

0.7 hr

5NX00

JH800

14-046U

06780-S9A-A80ZA

7541A7

04 790-S9A-308

0.7 hr

5NX00

JH800

14-046T

06780-S9A-A80ZA

7541A7

04 785-S9A-306

0.7 hr

5NX00

JH800

14-046S

06780-S9A-A80ZA

7541A7

04 790-S9A-305

0.7 hr

5NX00

JH800

14-04S6

06780-S9A-A80ZA

7541A7

04 785-SCV-307

0.8 hr

5NX00

JH900

14-046R

06780-SCV-A80ZA

7541A7

04 790-SCV-308

0.8 hr

5NX00

JH900

1404R6

06780-SCV-A80ZA

2003-04
Odyssey

7541A8

04 785-S0X-306

0.7 hr

5NY00

JJ000

14-046Q

06780-S0X-A 70ZA

7541A8

04 790-S0X-305

0.7 hr

5NY00

JJ000

14-04Q6

06780-S0X-A 70ZA

2003-04 Pilot

7541A8

04 785-S9V-307

0.8 hr

5NY00

JJ100