Loading...

NHTSA ID Number: 10100624

Manufacturer Communication Number: A15-073

TSB/Document Date: 2017-05-24


Summary

"SERVICE BULLETIN - DURING MANUFACTURING, THE GAUGE CONTROL MODULE SOFTWARE INSTALLED DID NOT MEET SPECIFICATION. THIS BULLETIN COVERS A NON-COMPLIANCE RECALL, A PRODUCT UPDATE, AND A SERVICE REPAIR ALL RESULTING FROM THE FAULTY SOFTWARE AND REMEDIED BY THE SOFTWARE UPDATE: NON-COMPLIANCE RECALL: GAUGE CONTROL MODULE - THERE IS A SOFTWARE BUG AFFECTING THE GAUGE CONTROL MODULE. WHEN THE SYSTEM EXPERIENCES AN FCAN BUS OFF, THE SYSTEM INDICATORS ON THE GAUGE CLUSTER DO NOT TURN ON AND THE GAUGE NEEDLES DO NOT RETURN TO HOME POSITION. AS A RESULT, AFFECTED VEHICLES DO NOT COMPLY WITH APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARDS. PRODUCT UPDATE: ODOMETER MILEAGE THE GAUGE CONTROL MODULE ADDS MILEAGE TO THE ODOMETER EACH TIME THE ON MODE IS SELECTED. AUTO DOOR LOCK SETTINGS WHEN THE IGNITION IS TURNED TO OFF, THE GAUGE CONTROL MODULE CLEARS THE AUTO DOOR LOCK PERSONALIZED SETTINGS AND RESETS THEM TO THE DEFAULT FACTORY SETTINGS."


Service Bulletin
October 16, 2015

15-073
02593 Version 1

Non-Compliance Recall: Gauge Control Module - FCAN BUS OFF
Product Update: Gauge Control Module - Odometer Mileage
Gauge Control Module - Auto Door Lock Settings Resets
AFFECTED VEHICLES
Year
Model
2016
Pilot

Trim
ALL

VIN Range
Check the iN VIN status for eligibility

BACKGROUND
During manufacturing, the gauge control module software installed did not meet specification. This bulletin covers a
non-compliance recall, a product update, and a service repair all resulting from the faulty software and remedied by the
software update:
Non-Compliance Recall: Gauge Control Module - There is a software bug affecting the gauge control module. When
the system experiences an FCAN BUS OFF, the system indicators on the gauge cluster do not turn on and the gauge
needles do not return to home position. As a result, affected vehicles do not comply with applicable Federal Motor
Vehicle Safety Standards.
Product Update: Odometer Mileage – The gauge control module adds mileage to the odometer each time the ON
mode is selected.
Auto Door Lock Settings – When the ignition is turned to OFF, the gauge control module clears the auto door lock
personalized settings and resets them to the default factory settings.
There were several software changes during vehicle assembly. As a result, there is another bulletin that will be released
in the near future. S/B 15-074, Product Update: Odometer Mileage, will repair vehicles that are not covered by this
recall. Make sure you use the iN VIN Status inquiry and use the correct bulletin to repair the vehicle.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your new or used vehicle inventory. These vehicles must be
repaired before they are sold.
Should your dealership sell an unrepaired vehicle that subsequently causes injury or damage because of the recalled
item, the dealership will be solely responsible to the damaged party, and will be required to defend and indemnify
American HondaeBay logo for any resulting claims. To see if a vehicle in inventory is affected by this recall, do a VIN status
inquiry before selling it.
CORRECTIVE ACTION
Update the software in the gauge control module.
NOTE: The one software update will fix all three issues listed under BACKGROUND.

CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized HondaeBay logo automobile dealer.

© 2015 American HondaeBay logo Motor Co., Inc. – All Rights Reserved

Page 1 of 3

SOFTWARE INFORMATION
NOTE: Unnecessary or incorrect repairs resulting from a failure to update the HDS or MVCI are not covered under
warranty.
MVCI Control Module (CM) Update:
Application Version 3.01.42 or later
Database update 02-Oct-2015 or later
HDS Software Version:
3.016.042 or later
Before beginning the repair, make sure that both the HDS and MVCI are updated as listed above.
Do only the update listed in this service bulletin.
Check that the MVCI indicates the applicable program ID listed below (or a later program ID) as the Available Update
when the update begins.
If the MVCI displays, This vehicle does not need an update at this time during the update, the software for this
bulletin is already installed.
For more information about updating the HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-023,
Updating Control Units/Modules.
Year/Model
Program ID (or later)
Program P/N (or later)
2016 Pilot
G7A040
78109-TG7-A04
WARRANTY CLAIM INFORMATION
Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

7165A1

Update the gauge
control module software
to repair FCAN BUS
OFF, odometer mileage,
and auto door lock
settings (includes DTC
checks).

0.4 hr

6CF00

JV700

15-073A

78100-TG7-A01

Skill Level:

Repair Technician

REPAIR PROCEDURE
1. Do an ALL DTC CHECK before updating the gauge control module software. Diagnose and repair any issues
before updating the vehicle.
2. Connect the MVCI. Under the User Config display, select CM Update Mode. Press ENTER.
3. Select Reprogramming and press ENTER. When you see the message Use a battery booster while
reprogramming the vehicle, press ENTER again.
NOTE: Make sure the headlights are in the OFF position.
4. On the Select System screen, select Meter and press ENTER. When you see the message Press the “ENTER”
button to begin the Control Module Update, press ENTER.
5. The CM Update Mode Running Change screen appears. Press ENTER to begin the gauge control module
update.
NOTE: Some of the gauge control module indicators will blink and the daytime running lights may come on. This is
normal.
6. After the update is complete, do an all DTC check and clear any DTCs that may have set during the software
update procedure.
NOTE: The outside (ambient) temperature may be incorrect after the update is complete. This is normal and will
normalize after driving the vehicle for some time.

Page 2 of 3

7. California residents only: Fill out a Vehicle Emissions Recall – Proof of Correction certificate, and use JV7 as the
recall number. Give the certificate to your customer, and advise him or her to keep it as proof that the recall was
completed. Your customer will need to submit this certificate to the DMV only if the DMV requests it. If you need
more certificates, use reorder number Y0657

END

Page 3 of 3

1

SaleBestseller No. 1
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 18+ Vehicle Brands, No OE Software Provided
289 Reviews
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 18+ Vehicle Brands, No OE Software Provided
  • J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an...
  • All-in-One OEM Diagnostics: This J2534 ECU programming tool...
  • Proven Performance You Can Trust: Backed by over 10000 real...
  • Integrated Excellence, Always Up-to-Date: Featuring the...
  • Efficiency Meets Versatility: Engineered to support three...
SaleBestseller No. 2
TOPDON RLink J2534 Reprogramming Tool, High-Speed J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 17+ Vehicle Brands Supported
  • Advanced VCI Box, Industry-leading J2534 Pass-Thru...
  • High-Speed OEM-Level Diagnostics & Programming: Unlock true...
  • Coverage for 17 Car Brands & Ultra Reliability: Works...
  • User-Friendly RLink Platform & Expert Support: TOPDON’s...
  • 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...

If the PDF is very large, it may not load in the preview below.

Download PDF [77.58 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: A15-073

Replacement Service Bulletin Number:

MFR Communication Date: 2015-10-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Sale
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Sale
2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

This product presentation was made with AAWP plugin.

Share to...