NHTSA ID Number: 10099530
Manufacturer Communication Number: 2010-2016 VT750
TSB/Document Date: 2017-05-18
Summary
"SERVICE BULLETIN - HONDA HAS DETERMINED THAT CONTINUOUS ENGINE VIBRATION MAY CAUSE THE BANK ANGLE SENSOR WIRES TO BREAK, RESULTING AN OPEN CIRCUIT IN THE BANK ANGLE SENSOR. IF AN OPEN IN THE BANK ANGLE SENSOR ELECTRICAL CIRCUIT DEVELOPS, THE ENGINE MAY STALL. AN UPDATED BANK ANGLE SENSOR KIT IS AVAILABLE TO CORRECT THIS CONDITION."
- You must proceed with the REPAIR PROCEDURE section of this Service Bulletin.
REPAIR PROCEDURE
3. Carefully remove the fuel hose and fuel
return hose from the fuel pump as shown.
1. Using the appropriate Service Manual,
remove the following parts from the
motorcycle.
• Seat(s)
FUEL HOSE
FUEL RETURN
HOSE
• Speedometer assembly
• Side covers
• Steering side covers
FUEL PUMP
Disconnect the battery negative (-) cable
from the battery.
The fuel hose fittings on the fuel pump are delicate.
Do not the bend the fitting when removing/installing the hose.
©2016 American Honda Motor Co., Inc. – All Rights Reserved
3 of 11
VT750 #6
JANUARY 2016
4. Disconnect the fuel reserve sensor connectors.
7. Remove the bolt and bank angle sensor/
stay.
BANK ANGLE SENSOR/STAY
CONNECTORS
BOLT
5. Disconnect the fuel tank breather hose.
Remove the fuel tank mounting bolt,
washer, and collar.
Remove the fuel tank by moving it rearward.
8. Remove the bolts, collars and bank angle
sensor from the stay and bracket.
Save the bank angle sensor for warranty
inspection.
BANK ANGLE SENSOR
BREATHER HOSE
STAY
BRACKET
BOLTS/COLLARS
BOLT/WASHER/COLLAR
6. Remove the wire tie and disconnect the
bank angle sensor 3P (Black) connector.
9. Install the new bank angle sensor (has
white tape on wire lead) to the stay and
bracket in the direction shown.
Install the collars and bolts, then tighten
the bolts securely.
BANK ANGLE SENSOR
WIRE TIE
STAY
BRACKET
3P (BLACK) CONNECTOR
4 of 11
BOLTS/COLLARS
©2016 American Honda Motor Co., Inc. – All Rights Reserved
VT750 #6
JANUARY 2016
10. Pass the new bank angle sensor wire lead
through the mounting cushion loop as
shown.
13. Continue to pull the wire lead through the
cushion hole until the white tape is aligned
with the hole as shown.
NEW BANK ANGLE
SENSOR WIRE
LEAD
WHITE TAPE
MOUNTING CUSHION
LOOP
11. Install the mounting cushion onto the
update bank angle sensor as shown.
MOUNTING CUSHION
CUSHION HOLE
14. STD. (NON-ABS) TYPES ONLY
A: Locate the yellow ground-wire junction
block, located under the frame backbone.
Unwind the black tape surrounding the
junction block until it is free.
B: When the yellow junction block is free
of the black tape, pull the junction block
toward the left side of the motorcycle as
shown.
• Cut away the excess black tape.
STD. TYPE ONLY:
BLACK TAPE
Unwind until block is free.
UPDATE BANK
ANGLE SENSOR
12. Route the sensor wire lead upward and
then pass the connector through the cushion hole.
CUSHION HOLE
YELLOW JUNCTION BLOCK
STD. TYPE ONLY:
CONNECTOR
©2016 American Honda Motor Co., Inc. – All Rights Reserved
YELLOW JUNCTION BLOCK
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VT750 #6
JANUARY 2016
15. STD (NON-ABS) TYPES ONLY
Remove the adhesive backing from the
cushion tape.
Wind the supplied cushion tape around
the body of the yellow junction block,
starting at the narrow edge, as shown.
17. Install the new bank angle sensor assembly to the motorcycle with the bolt.
Std. type shown, ABS type similar:
BOLT
• Be sure to align the width of the tape
with the junction block as shown.
STD. TYPE ONLY:
CUSHION TAPE
Wrap around the block.
BANK ANGLE SENSOR ASSY.
CUSHION TAPE
Wrap around the block.
18. Connect the bank angle sensor 3P (Black)
connector.
Reinstall the wire tie in the position
shown.
• Make sure the bank angle sensor wire is
outside the wire tie, as shown.
Std. type shown, ABS type similar:
WIRE TIE
16. STD. (NON-ABS) TYPES ONLY
Secure the yellow junction block to the
adjacent wire harness with the supplied
wire tie as shown.
Wrap the wire tie around the junction block
body at the narrow section of the block as
shown.
• White wire tie shown for clarity.
STD. TYPE ONLY:
WIRE HARNESS
3P (BLACK) CONNECTOR
19. Secure the bank angle sensor wire lead to
the throttle cables with the supplied wire
harness clip as shown.
Non ABS type shown, ABS type similar:
BANK ANGLE SENSOR WIRE
WIRE TIE
6 of 11
WIRE HARNESS CLIP
©2016 American Honda Motor Co., Inc. – All Rights Reserved
VT750 #6
JANUARY 2016
20. Reinstall the steering covers and check
the location of the parts as shown.
Adjust the position of wire ties or harness
clips as necessary to prevent interference.
21. Reinstall the fuel tank.
Reinstall the fuel tank mounting collar,
washer, and bolt.
Reconnect the fuel tank breather hose.
LEFT STEERING COVER
BREATHER HOSE
JUNCTION BLOCK/
WIRE HARNESS
BOLT/WASHER/COLLAR
HARNESS CLIP
22. Reconnect the fuel reserve sensor connectors.
CONNECTORS
JUNCTION BLOCK/
WIRE HARNESS
WIRE TIE
HARNESS CLIP
WIRE TIE
23. Reinstall the fuel hose and fuel return
hose to the fuel pump as shown.
FUEL RETURN
HOSE
FUEL HOSE
RIGHT STEERING COVER
FUEL PUMP
The fuel hose fittings on the fuel pump are delicate.
Do not the bend the fitting when removing/installing the hose.
©2016 American Honda Motor Co., Inc. – All Rights Reserved
7 of 11
VT750 #6
JANUARY 2016
24. Remove the clamps from the fuel hose
and the fuel return hose at the fuel tank.
HOSE CLAMP PLIERS:
Tool & Equipment Program
T/N HCP6A
FUEL RETURN
HOSE
FUEL HOSE
CLAIM INFORMATION
This Safety Recall will be in effect indefinitely
for the symptoms described on Page 1 of this
Service Bulletin, regardless of the date of
vehicle purchase.
Normal warranty claim submission requirements apply. After completing the Service
Bulletin repair procedure, submit one warranty claim per unit with the following information:
TEMPLATES
VT750C/CA (Std. Type): JW7A
Flat Rate Time: 0.9 hours
25. Reinstall the remaining removed parts to
the motorcycle using the appropriate Service Manual.
Reconnect the battery negative cable (-) to
the battery.
• Side covers
• Speedometer assembly
• Seat (VT750C/CS: With supplied 6 mm
special bolt)
VT750C2/C2F/C2B (Std. Type): JW7B
Flat Rate Time: 0.9 hours
VT750CS (ABS Type): JW7C
Flat Rate Time: 0.8 hours
VT750C2S (ABS Type): JW7D
Flat Rate Time: 0.8 hours
PARTS INFORMATION
Parts are available on open order.
REQUIRED PARTS
IDENTIFICATION
After you have completed the REPAIR PROCEDURE, apply a punch mark below the first
character of the frame serial number, located
on the right side of the steering head pipe, as
shown.
FRAME SERIAL NUMBER
Bank Angle Sensor Kit
VT750C2/C2F/C2S/C2B: P/N 06350-MJA-307
VT750C/CA/CS: P/N 06350-MJA-309
Contents:
Sensor, bank angle
Cushion, bank angle sensor
Cushion tape (Std. types only)
Wire tie (Std. types only)
Clip, wire harness
Bolt, 6 mm special
(06350-MJA-309, VT750C/CA/CS only)
(1)
(1)
(1)
(1)
(1)
(1)
JH2RC537XXXXXXXXX
8 of 11
©2016 American Honda Motor Co., Inc. – All Rights Reserved
VT750 #6
JANUARY 2016
DEALER SUPPORT
TECHNICAL QUESTIONS
If you have any technical questions relating to
repair procedures or parts information, please
contact:
Motorcycle TechLine Online:
iN > Service > TechLine > TechLine Connect
Or call (800) 421-1900, option 9
WARRANTY QUESTIONS
If you have any warranty administration questions relating to warranty claim templates,
repair verification discrepancies, and claim filing procedures, please call:
Motorcycle Warranty, (800) 421-1900, option 7
©2016 American Honda Motor Co., Inc. – All Rights Reserved
9 of 11
VT750 #6
JANUARY 2016
HEADER
TEXT OF CUSTOMER LETTER
NHTSA Recall 15V-874
January 2016
IMPORTANT SAFETY RECALL
IMPORTANT SAFETY RECALL
This notice applies to your vehicle.
Dear Honda VT750C/CA/CS/C2/C2B/C2F/C2S Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
What is the reason for this notice?
What is the reason for this notice?
Honda has determined that a defect which relates to motor vehicle safety exists in certain 2010-2016
model year Honda VT750C/CA/CS, and VT750C2/C2B/C2F/C2S motorcycles. It is possible that long term
exposure to engine vibrations may cause the bank angle sensor wiring to break, or be damaged. If the
bank angle sensor wiring is damaged or broken, the engine may stall; if this occurs while riding, the risk
of a crash will increase.
Even if you had your motorcycle’s bank angle sensor replaced as part of NHTSA Recall 11V-310, your
motorcycle is still affected by this recall and must have a new bank angle sensor installed.
What should you do?
What should you do?
Call any authorized Honda motorcycle dealer and make an appointment to have your motorcycle’s bank
at no cost to you
angle sensor replaced at no cost to you.
Once you make an appointment for your vehicle, be advised that the complete inspection and repair
time may take approximately 0.9 hours; however, please ask your dealer for the specific time your
vehicle will need to be at the dealership.
For assistance with locating a Honda motorcycle dealer, you may call Honda Motorcycle Customer
Support at:
1-866-784-1870 or use the ‘‘find a dealer’’ option on www.powersports.honda.com
Who to contact if you experience a problem?
Who to contact if you experience a problem?
You may write to or call:
American Honda Motor Co., Inc.
Motorcycle Customer Support
Mail Stop 100-4C-7B
1919 Torrance Blvd.
Torrance, CA 90501-2746.
1-866-784-1870
If you believe that American Honda or the dealer has failed or is unable to remedy the safety defect in
your vehicle, without charge, within a reasonable period of time (60 days from the date you first contact
the dealer for a repair appointment), you may submit a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave., SE
Washington, DC 20590
Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153], or go to:
http:// www.safercar.gov
What to do if you feel this notice is in error.
What to do if you feel this notice
is in error.
Registration
records indicate that you are the current owner of a 2010-2016 Honda
VT750 involved in this
campaign. If this is not the case, or the name/address information is not correct, please fill out and
return the enclosed, postage-paid Information Change Card. We will then update our records.
What if you already had your vehicle repaired for this issue?
What if you already had yourIfvehicle
repairedpaid
for to
this
issue?
you previously
have
the bank angle sensor repaired or replaced, you may be eligible for
reimbursement. Refer to the attached Instructions for Reimbursement for the eligibility requirements
and the reimbursement procedure.
Lessor Information:
Lessor Information:
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this
notice to the lessee within 10 days.
We apologize for any inconvenience this campaign may cause you.
Sincerely,
American Honda
Motor Co., Inc.
American Honda
Motor Co., Inc.
Motorcycle Division
Motorcycle Division
Campaign #JW7 / Service Bulletin: VT750 #6
MTB 15696 (1512)
10 of 11
©2016 American Honda
Motor Co., Inc. – All Rights Reserved
VT750 #6
JANUARY 2016
TEXT OF CUSTOMER LETTER
Request For Reimbursement
2010-2016 VT750 Series - Bank Angle Sensor Replacement
Use this form only if you have previously paid for this repair. If you meet the
following qualifications, American Honda
Motor Co., Inc. will reimburse you for the cost
of the bank angle sensor replacement. No reimbursement will be made for other costs
or repairs.
1. The vehicle must be an affected Honda
motorcycle identified in the Honda
Service
Bulletin, VT750 #6.
2. The repair must have been required due to the failure that is the subject of this recall.
Unrelated repairs will not be reimbursed.
3. The previous bank angle sensor replacement must have occurred before
January 31, 2016.
4. You must have a repair bill showing itemized parts and labor costs, the model, year,
VIN, name, address and phone number of the repair shop, and the date of the repair.
There must be verification of payment, such as a copy of a cancelled check, cash
receipt, or paid invoice.
5. To qualify for reimbursement, it is not necessary that you still own the affected Honda![]()
motorcycle, but you must have been the owner when the bank angle sensor was
replaced. Only the owner at the time of the repair may request reimbursement. Do not
request reimbursement for the expenses of any other owner.
IF YOU QUALIFY FOR REIMBURSEMENT:
Fill in the blanks; please print clearly.
Name: _______________________________________________________________________________
Street Address: _______________________________________________________________________
City: _________________________________ State: _________ Zip Code: ______________________
Telephone: __________________________ E-mail: _________________________________________
Vehicle Identification Number (VIN): __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
Total Amount Requested: ______________________________________________________________
Mail this form together with a copy of your repair bill and verification of payment to:
American Honda
Motor Co., Inc.
Customer Support, M/S 100-4C-7B
1919 Torrance Blvd.
Torrance, CA 90501-2746
Please allow 6–8 weeks for reimbursement processing.
This form is provided for dealer information and customer photocopies if needed.
MTB 15696 (1512)
©2016 American Honda
Motor Co., Inc. – All Rights Reserved
11 of 11
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Replacement Service Bulletin Number:
MFR Communication Date: 2016-01-14
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