NHTSA ID Number: 10099310
Manufacturer Communication Number: WE - A13-082
TSB/Document Date: 2017-05-16
Summary
"SERVICE BULLETIN - AMERICAN HONDA
IS ANNOUNCING A POWERTRAIN WARRANTY EXTENSION AS A RESULT OF A SETTLEMENT OF A CLASS ACTION CAPTIONED, SOTO ET AL.V. AMERICAN HONDA
MOTOR CO., INC., CASE NO. 3:12-CV-1377-SI (N.D. CAL.). THE PISTON RINGS ON CERTAIN CYLINDERS MAY ROTATE AND ALIGN, WHICH CAN LEAD TO SPARK PLUG FOULING. THIS CAN SET DTCS P0301 NO. 1 CYLINDER MISFIRE DETECTED, P0302 NO. 2 CYLINDER MISFIRE DETECTED, P0303 NO. 3 CYLINDER MISFIRE DETECTED, P0304 NO. 4 CYLINDER MISFIRE DETECTED, AND CAUSE THE MIL TO COME ON. AMERICAN HONDA
IS EXTENDING THE POWERTRAIN WARRANTY TO COVER REPAIRS RELATED TO ENGINE MISFIRE (THAT TRIGGERS DTCS P0301 THROUGH P0304) TO 8 YEARS WITH UNLIMITED MILEAGE FROM THE ORIGINAL DATE OF PURCHASE AND HAS SETTLED A CLASS ACTION BASED ON THIS REMEDIAL MEASURE."
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TSB/Document ID: WE - A13-082
Replacement Service Bulletin Number:
MFR Communication Date: 2015-09-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Service Bulletin
September 5, 2015
13-082
51869-02164 Version 5
Warranty Extension: MIL Comes On With DTCs P0301 thru P0304
Supersedes 13-082, dated May 29, 2015, to revise the information highlighted in yellow.
AFFECTED VEHICLES
Year
2009–13
Model
Pilot
Trim
ALL
VIN Range
Check the iN VIN Status for Eligibility
REVISON SUMMARY
All sections were revised; American Honda
recommends that you review the entire bulletin.
CORRECTIVE ACTION
2009–11 Models: Complete the diagnosis procedure and if necessary, update the PCM software and replace
the affected spark plugs. If the vehicle returns after the updated PCM software and spark plug replacement
have been installed, clean the pistons and replace the pistons rings along with the spark plugs (Procedure B).
NOTE: Make sure the software update has been completed, spark plugs replaced (Procedure A), and the
vehicle returned to the customer before making any additional repairs. Failure to do so will result in claim
review by your DPSM and possible debit.
2012–13 Models: Complete the diagnosis procedure and if necessary, clean the pistons and replace the pistons
rings along with the spark plugs (Procedure B).
BACKGROUND
American Honda
is announcing a powertrain warranty extension as a result of a settlement of a class action captioned,
Soto et al.v. American Honda
Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.).
The piston rings on certain cylinders may rotate and align, which can lead to spark plug fouling. This can set DTCs
P0301 No. 1 cylinder misfire detected, P0302 No. 2 cylinder misfire detected, P0303 No. 3 cylinder misfire detected,
P0304 No. 4 cylinder misfire detected, and cause the MIL to come on.
American Honda
is extending the powertrain warranty to cover repairs related to engine misfire (that triggers DTCs
P0301 through P0304) to 8 years with unlimited mileage from the original date of purchase and has settled a class
action based on this remedial measure.
This warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a
financial institution or insurer, or has a branded or similar title under any state’s law.
CUSTOMER NOTIFICATION
Owners of affected vehicles were sent a class action settlement notice regarding this warranty extension starting in
October 2013.
Before doing work on a vehicle, verify its eligibility by doing an iN VIN status inquiry.
Refer customers seeking information about settlement benefits to www.enginemisfiresettlement.com, or instruct them to
call 888-888-3082.
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not
assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact
an authorized Honda
automobile dealer.
© 2015 American Honda
Motor Co., Inc. – All Rights Reserved
Page 1 of 24
DIAGNOSIS
1. Connect the HDS and check for the following DTCs: P0301 No. 1 Cylinder Misfire Detected,
P0302 No. 2 Cylinder Misfire Detected, P0303 No. 3 Cylinder Misfire Detected, P0304 No. 4 Cylinder Misfire
Detected.
Are any of these DTCs stored?
YES – Go to step 2.
NO – Stop. This bulletin does not apply. Continue with normal troubleshooting.
2. Remove and check the spark plug(s) on the affected cylinders (example: if P0301 is stored, check the spark plug on
cylinder No. 1).
Are the spark plug(s) fouled?
YES – Go to step 3.
NO – Stop. This bulletin does not apply. Continue with normal troubleshooting.
Page 2 of 24
3. Check the PCM software version P/N located above the PGM FI Data List. All 2012–13 vehicles are up to date, go
directly to step 4.
Year/Model
Program ID (or later)
Program P/N (or later)
2009–10 Pilot (2WD)
N0A570
37805-RN0-A57
2009–10 Pilot (4WD)
N0A770
37805-RN0-A77
2011 Pilot (2WD)
N0A630
37805-RN0-A63
2011 Pilot (4WD)
N0A830
37805-RN0-A83
2012–13 Pilot (ALL)
Software Updated from Factory
Is the PCM Program ID and/or Program P/N the same or newer than what is listed above, 2009–11 model years
only?
NO – The PCM software needs to be updated. Go to REPAIR PROCEDURE A.
YES – The correct software is installed. The piston rings on select cylinders need to be replaced. Go to step 4.
IMPORTANT NOTICE: The PCM software must first be updated with the correct version, replace spark plugs and
the vehicle returned to the customer. Piston cleaning and piston ring replacement, as described below, should
only be done after the customer has returned with a second failure or if the vehicle’s software is the correct
version. Failure to follow this process correctly may result in a full debit of the warranty claim to your
dealer.
4. Note which DTCs are stored in the vehicle.
Does the vehicle have DTC P0304 stored? (Any combination of DTCs P0301, P0302, P0303, P0304 may also be
stored.)
YES – Go to REPAIR PROCEDURE B for the cylinders listed, Cylinders 1–4: Clean the pistons, replace the
piston rings, and replace the spark plugs.
NO – Go to REPAIR PROCEDURE B for the cylinders listed below:
• Cylinder 1–3: Clean the pistons and replace the pistons rings.
• Cylinder 1–4: Replace the spark plugs.
Page 3 of 24
WARRANTY CLAIM INFORMATION
2009–11 Models: Confirm PCM Software is or has been updated with the correct version, spark plugs 1–4 have
been replaced and the vehicle returned to the customer (Procedure A). Piston cleaning and piston ring
replacement along with the spark plugs, should be only be done after the customer has returned with a second
failure or if the vehicles software is the correct version (Procedure B). Failure to follow this process correctly
may result in a full debit of the warranty claim to your dealer.
2012–13 Models: Are equipped with updated software from the factory, no software updated is needed. Piston
cleaning and piston ring replacement along with the spark plugs should be done (Procedure B).
FLAT RATE NOTE: The procedure in this bulletin is different than the service manual. This procedure does not
require the complete removal of the power steering pump, catalytic converter(s), engine and transmission, or the
crankshaft. As a result, the operation number is unique and the FRT is reduced (Procedure B).
2009–11 Pilot
OP#
1171G9
1171H0
1171H0B
Description
Flat Rate Time
Template ID
Failed Part Number
2009–11 Pilot: Procedure A
Update the PCM and replace spark plugs 1–4
(includes diagnosis).
0.5 hr
13-082A
13011–R70–A02
2009–11 Pilot: Procedure B
Replace piston rings 1–3 and replace spark plugs 1–4 (includes
diagnosis).
9.1 hrs
13011–R70–A02
2009–11 Pilot: Add if replacing piston rings on cylinder 4.
1.9 hrs
13011–R70–A02
2012–13 Pilot
OP#
Description
Flat Rate Time
Failed Part Number
1171H0
2012–13 Pilot:
Replace piston rings 1–3 and replace spark plugs 1–4 (includes
diagnosis).
9.1 hrs
13011–5G0–A01
2012–13 Pilot: Add if replacing piston rings on cylinder 4.
1.9 hrs
13011–5G0–A01
1171H0B
Defect Code:
5V500
Symptom Code: JC000
Skill Level:
Repair Technician
PARTS INFORMATION
NOTE: Do the DIAGNOSIS first to determine which cylinders you will need to repair.
REPAIR PROCEDURE A – SOFTWARE UPDATE AND CYLINDERS 1–4 SPARK PLUG REPLACEMENT
Required Parts
Part Name
Spark Plugs (2009–11 All)
Spark plugs (2012–13 All)
Part Number
Quantity
12290-R70-A01
12290-R71-L01
4
4
Page 4 of 24
REPAIR PROCEDURE B – PISTON CLEANING AND RING REPLACEMENT
Required Parts
Part Name
Cyl. Gasket (Fr Cylinder Head)
Cyl. Gasket (Rr Cylinder Head)
Drain Washer 14 mm
EGR Pipe Gasket A
EGR Pipe Gasket B
Ex. Chamber Gasket
Ex. Pipe Gasket
Head Gasket Fr (Valve Cover)
Head Gasket Rr. (Valve Cover)
In. Manifold Gasket (Intake Top Cover)
In. Manifold Gasket (2009–10 2WD)
In. Manifold Gasket (2009–13 4WD & 2011–13 2WD)
Oil Filter
O-ring (7.47 mm x 3.6 mm)
O-ring (31.2 mm x 4.1 mm)
Piston Ring Set
Pre-chamber Gasket
Self-locking Nut (8 mm)
Self-locking Nut (10 mm)
Spark Plug (2009–11 All)
Spark plug (2012–13 All)
Strainer O-ring
Timing Belt Bolt
Water Gasket Fr.
Water Gasket Rr.
Part Number
12251-R70-A01
12261-R70-A01
94109-14000
18716-R70-A01
18719-R70-A01
18115-R70-A01
18212-SA7-003
12030-R70-A00
12050-R70-A00
17146-R70-A01
17105-RCA-A01
17105-RCJ-A01
15400-PLM-A02
91301-PLC-000
91314-PH7-003
13011-5G0-A02
18393-SDB-A00
90212-RCA-A01
90212–SA5-003
12290-R70-A01
12290-R71-L01
15221-RYE-A01
14551-RCA-A01
19411-P8A-A03
19412–P8A-A02
Cyl 1-3
Cyl 1-4
1
1
1
1
1
2
2
3
1
4
9
4
4
1
1
1
1
1
1
1
1
1
2
2
1
1
1
1
1
1
2
2
4
1
8
9
4
4
1
1
1
1
Cyl 1-3
Cyl 1-4
1
1
1
1
1
2
Replaced Parts as Needed for Repair Procedure B
Part Name
Part Number
Connecting Rod Bolt (May require Up to 8 bolts per
cylinder head)
13204–P8A–A01
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