Audi
2017

Q3

Audi D e live ry Guid e lin es

Client

Del ivery Date

Stock No.

VIN

Delivery Inspection

Ensure that final vehicle quality inspection is completed

D Inspect exterior for damage, dings, dents and surface scratches
D Verify that vehicle is equipped as specified and that all accessories have been installed

D Check interior for cleanliness, grease marks and damage
D Check that floor mats are locked in place
D Ensure tire pressures are set to "normal Customer load" condi-

D Repair all defects prior to customer delivery
D Ensure that customer has requested activation of Audi connect®; activate Audi connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi connect "Request to Initiate
Services" and Terms & Conditions have been signed. Applies
only to vehicles equipped with Audi connect® USA only

tions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to Delivery.
Customer Priority Topics

!. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __

How long would the client like to spend on topics today? - - - - - - - - - - - Priori ty Deli very Topics

0 Audio System

D BLUETOOTH mobile phone pairing
D Driver assistance features
D Media device ports

D Navigation
D Seat fitting
D Set-it and forget-it
D Voice controls

Exterior

Driver Control s (continued)

D Advise the customer to use only oil that meets Audi standards

D Power windows: Power retention until front door is opened,

0 Spare tire

D Tool kit with jack

one-touch up/down operation for all windows, pinch protection
for all windows

D Panoramic sunroof with tilt, slide and power sunshade features
0 Auto-dimming rear view mirror with digital compass

Interior
Driver Cont rol s

D Garage door opener (Homelink®) 3-channel remote transmitter in overhead console

D Instrument cluster, driver information systems, and steering
wheel controls.

D Demonstrate how to operate exterior lights
D Demonstrate how to operate interior lights
D Automatic climate control
D Power outlets
0 Glove box

D Power tailgate open & close
Effect ive 8-16-2016-US
Version 1.0

Steering

D Demonstrate the multifunction steering wheel
D Tilt and telescopic adjustable steering column
Seating

D Demonstrate how to adust the seats
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2017 03 I Audi Delivery Guidelines

Audi

Client

Seating (cont inued)

Infotainment (continued)

D Heated front seats (three-step)
D Split folding rear seats w/ passthrough
D "Passenger Side Airbag Off" light
D Removable cargo floor for access to spare
D Lower Anchors & Tethers for Children (LATCH) provisions in rear

D BLUETOOTH® wireless technology & streaming audio for com-

seats

patible devices

D Audi connect® with six-month trial subscription
D Explain Wi-Fi® hotspot capabilities
D Explain the Nav-Data-Update process via the customer's MyAudi account

D Show how to manually set the clock, daylight savings time and
timezone
Owner's Documents

D Owner's manual, MMI® manual and other manuals as equipped
D Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer

D Explain the "text to phone" features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com

Orientation Drive
Vehicle Systems

D Electromechanical parking brake
D Tire pressure monitoring system (TPMS)

D Tire Warranty Booklet: Explain coverage from tire manufacturer

Driver Assistance

0 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere "vehicle identification label" from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery

D Audi advanced key - keyless start, stop and entry
D Explain the windshield wiper and washer functions
D Parking system plus with rear view camera (front and rear

D Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed

D Lemon Law Rights Booklet or Lemon Law Notice as required by
law

D Provide Audi Care information
D Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988

acoustic sensors)

D Audi drive select
D Audi side assist
D Hill descent assist
Wrap up

End the orientation drive in the service write-up area

D Tour the service department and introduce the customer to the
Infotainment

Service Manager and Service Consultant

D Review the MMI® controls and basic functionality

D Set up first service appointment

0 Audi sound system

0Ask the customer if you can program the service department's
phone number into their phone

0 Audi Music Interface

D BOSE® sound system
D MMI® navigation plus
D SD card slots
D SiriusXM® Satellite Radio with 90-day trial subscription (if

D Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)

equipped)

D SiriusXM® Traffic w/ 4-year subscription
D HD Radio™ Technology
D Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites

D Voice control
Effective 8-16-2016-US
Version 1.0

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2017 03 I Audi Delivery Guidelines

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Client

Audi Brand Specialist

I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.

Audi Brand Specialist Signature

Date

Wou Id you like to schedule a Second Delivery?

0Yes

0No
Date

Time

By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.

"Vehicle is clean and free of problems
" Received all keys and owner's documentation
"Satisfied with features and controls explanations

Customer Signature

Effective 8-16-2016-US
Version 1.0

Date

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