TECHNICAL BULLETIN
JTB00395NAS2
31 AUG 2015

© J aguar L and Rover N orth A meric a, L L C
N O T E : T he information in T ec hnic al Bulletins is intended for us e by trained, profes s ional T ec hnic ians with the knowledge,
tools , and equipment required to do the job properly and s afely. I t informs thes e T ec hnic ians of c onditions that may oc c ur
on s ome vehic les , or provides information that c ould as s is t in proper vehic le s ervic e. T he proc edures s hould not be
performed by 'do- it- yours elfers '. I f you are not a Retailer, do not as s ume that a c ondition des c ribed affec ts your vehic le.
C ontac t an authorized J aguar s ervic e fac ility to determine whether this bulletin applies to a s pec ific vehic le.

This reissue replaces all previous versions. Please destroy all previous versions.
C hanges are highlighted in gray

SECTION: 307-00

'Clonk' Noise When Selecting Park (P)
AFFECTED VEHICLE RANGE:
XF (X250)
Model Year:
VIN:

2010-2013
R47154-S61362

Engine:

V8 5.0L Petrol

XJ Range (X351)
Model Year:
2010-2013
VIN:
V00325-V22230

Engine:

V8 5.0L Petrol

XK Range (X150)
Model Year:
2011-2015
VIN:
B35989-B54673

Engine:

V8 5.0L Petrol

MARKETS:
NAS

CONDITION SUMMARY:
Situation: On vehicles fitted with the 5.0L Naturally Aspirated V8 engine only, a 'clonk' noise may be heard
when selecting Park (P).
Cause: This may be caused by a Transmission C ontrol Module (TC M) software issue.
Action: Should a customer express this concern, follow the Service Instruction outlined below.

PARTS:
No Parts Required

TOOLS:
NOTE: this is an 'Active Bulletin' that will display a functional programming shortcut if
accessed within a diagnostic session using SDD.
SDD with latest DVD and C alibration File
Jaguar Land Rover-approved Midtronics battery power supply

WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the
latest repair time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the
causal part number with a quantity of zero.
TIME

CONDITION

CAUSAL

DESCRIPTION

SRO

(HOURS)

CODE

PART

Update Transmission C ontrol Module (TC M)
software

86.99.14

0.2

4

C 2Z13131

NOTE: Normal Warranty procedures apply.

SERVICE INSTRUCTION:
CAUTION: a Jaguar Land Rover-approved Midtronics battery power supply must be connected
to the vehicle battery during SDD diagnosis / module programming.
CAUTION: ensure all ignition 'ON' / ignition 'OFF' requests are carried out; failure to perform
these steps may cause damage to control modules in the vehicle.
NOTE: SDD must be loaded with DVD142.06 v.215 or later.
1. C onnect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
2. Turn ignition 'ON' (engine not running).
3. C onnect the Symptom Driven Diagnostics (SDD) system to the vehicle and begin a new session.
4. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the
data collect sequence.
5. Select 'Diagnosis' from the Session Type screen.
6. Select the 'Selected Symptoms' tab, and then select:
Powertrain > Automatic transmission and transaxle > Automatic transmission and transaxle
symptoms > Noises
7. Select 'continue'.
8. Select the 'Recommendations' tab, and then select 'Run' to perform the 'C onfigure existing module Transmission control module' option.
9. Follow all on-screen instructions to complete this task, ensuring all DTC s are cleared.
10. Exit the current session.
11. Disconnect the SDD and the battery power supply from the vehicle.