T-SB-0069-15

September 4, 2015

2016 Prius V Pre-Delivery Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2016

Prius V

ADDITIONAL INFORMATION

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying your dealership’s new car customers.
Customer feedback indicates the following areas deserve special attention when performing PDS:
• Careful inspection for paint chips/scratches and body dents/dings.
• Proper operation of electrical accessories (including interior light, clock, and radio reset).
• Interior cleanliness.
• Proper function of mechanical systems.
Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To
help remind customers that regular oil changes are essential to the proper maintenance of their
vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery.
By doing this, customers will be reminded to return to your dealership for their first oil change.
Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of “Final
Inspection
& Cleaning.”)
A New PDS Check Sheet has been developed for the 2016 model year Prius V. Some check
points have been added, expanded, or clarified. Bulletins are available for items in bold type.
Precautions

The Prius V has unique operating modes, so always follow the precautions below when performing
the PDS operation:
• The Prius V contains high-voltage (200 ~ 650 volts) AC and DC systems. All high-voltage
wiring and connections are orange in color. Do NOT carelessly touch these orange-colored
wiring harnesses and connectors.
• The gasoline engine may start up and shut down suddenly whenever the “READY” light is
illuminated. Be sure to press the “P” position switch, apply the parking brake, press
the “POWER” switch in order to stop the hybrid system (the “READY” light is OFF),
and remove the ignition key before working in the engine compartment.

© 2015 Toyota Motor Sales, USA

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2016 Prius V Pre-Delivery Service (PDS)
Precautions (Continued)
• The hybrid transaxle, engine radiator, and inverter radiator may reach high temperatures
during inspection. Carefully observe all caution labels and instructions on these
components.
• Be sure to place the shift selector into “P” (press the “P” switch) at all times unless otherwise
instructed. When the shift selector is in the “N” position, the hybrid vehicle battery will NOT
charge even if the gasoline engine is operating.
• When leaving the vehicle, press the “P” position switch, apply the parking brake, and press
the “POWER” switch in order to stop the hybrid system (the “READY” light is OFF). Remove
the ignition key.
• Air vents are provided on the package tray behind the rear seatback to cool the hybrid
vehicle battery. Do NOT block these air vents.
• Do NOT splash water on the electric components in the engine compartment.
Warranty Policy

If the need for additional repairs or adjustment is noted during the PDS, the required service
should be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
PDS check sheet in the customer’s file. If you cannot produce a completed form for each
retailed vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be
subject to debit.
An additional Repair Order completed in conjunction with normal PDS must have time
punch/flags for service. If multiple repairs are performed, separate time flags must be punched for
each repair.
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

001013

Pre-Delivery Service (PDS)

1.5

–

–

–

Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream 2.0*

PART NUMBER

QTY

TS2UNIT
ADE

Techstream Lite

1
TSLITEPDLR01

* Essential SST.

NOTE
Only ONE of the Techstream units listed above is required.
Software version 10.20.030 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
© 2015 Toyota Motor Sales, USA

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2016 Prius V Pre-Delivery Service (PDS)
Before Inspection

1. Install Short Pin – see check sheet
2. Initialize Advanced Parking Guidance System* – T-SB-0067-15

Functional Operation

Apply parking brake and cycle ignition “IG-ON,” place gear selector in reverse, turn on lights and rear
defogger. Unlock all doors, release fuel door, and release rear cargo hatch.
1.
2.
3.
4.
5.
6.

Check dome, courtesy, map, and sun visor lights*
Check warning/indicator lights, gauges, and horn
Check windshield wipers and washers
Check headlights, instrument lights, turn signals, emergency flashers, and brake lights
Check inside/outside rear view mirror operation/adjustment
Check cigarette lighter* and power outlets
Check the power outlet using an electrical accessory designed for this use.

7. Check audio/navigation*/backup camera systems and set clock
For Navigation, set the destination search area to local position.
8. Check multi-information display and trip information on center display*
9. Install shift-lock override button cover*
10. Check sliding roof*
Walkaround Inspection

Starting at the left front door, check window and door lock operation. Continue around the vehicle in
a counterclockwise direction checking each door and window operation, child door locks, seat belts,
interior condition, all lights, and luggage compartment contents. Finish by checking headlight aim
and continue into UNDER HOOD checks.
1. Check Smart Key System* – T-SB-0024-14
2. Check window operation
3. Check that engine starts with all keys
4. Check that child safety door locks are in normal (unlocked) position
5.
6.
7.
8.

Check seats and seat belt operation
Check rear defogger/rear view mirror defogger*
Check side marker, tail, backup, and license plate lights
Check luggage compartment light* and trim appearance

© 2015 Toyota Motor Sales, USA

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2016 Prius V Pre-Delivery Service (PDS)
Walkaround Inspection

9. Adjust spare tire pressure, inspect for damage, and check jack and tool installation
NOTE
Compact spare tire - 60 psi (420kPa).

10. Check headlight aim
Refer to the Repair Manual for procedures.
11. Check battery state-of-charge using Digital Battery System Analyzer
Refer to Service Bulletin No. PG001-06, “Battery Maintenance for In-Stock Vehicles &
Pre-Delivery.”
NOTE
Battery SOC should be a minimum of 75%. Please enter the SOC Reading on the space
provided on the check sheet and attach the printout to the check sheet.
Under Hood

1. Check engine oil level
2. Check brake fluid level
Visually inspect using see-through reservoir.
3.
4.
5.
6.

Check engine coolant level
Check inverter coolant level
Check windshield washer fluid level
Inspect for fuel, oil, coolant, and other fluid leaks

Battery Maintenance

1. Perform HV battery check and maintenance – T-SB-0087-14

Under Vehicle (On Hoist)

1. Remove disc brake anti-rust covers/anti-corrosion wheel film* – PD017-04
Visually inspect rotors for rust.
NOTE
For best rotor rust prevention, retain wheel film on vehicle until just prior to customer
delivery.

2. Inspect tires for defects/damage
3. Activate and initialize Tire Pressure Warning System (TPWS) – see check sheet
4. Install wheel covers/caps/spare tire wheel covers*

© 2015 Toyota Motor Sales, USA

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2016 Prius V Pre-Delivery Service (PDS)
Under Vehicle (On Hoist)

5. Inspect for fuel, oil, coolant, and other fluid leaks
6. Inspect under the vehicle for damage, rust etc.
7. Visually check bolts and nuts on chassis and powertrain for looseness
8. Install rubber body plugs (stored in glove box or center console)*
9. Check hybrid transaxle fluid level
Road Test

A complete road test helps assure customer satisfaction. Drive vehicle over a variety of road
surfaces and driving conditions. Check for unusual noise and driving performance.
1. Check cold engine operation
Check starting and fast idle operation performance.
2. Check engine operation during warm-up
Check that engine operates smoothly during warm-up.
Check for unusual noise, engine vibration, rough idle, etc.
3. Check engine at normal operating temperature
Check engine performance over a broad range of driving conditions, including idle quality,
acceleration, cruise, and deceleration.
4. Check hybrid transaxle operation
5. Check brake and parking brake operation
Check brake function, including unusual noise, parking brake performance, and all related
brake system indicator lights.
6. Check steering operation and off-center/vehicle pull/flutter
Check steering function.
Check steering off-center/vehicle pull/flutter.
7. Inspect for abnormal noise and vibration
Check for unusual noise, engine vibration, rough idle, etc.
8. Inspect for squeaks and rattles
9. Check front and rear* heater and A/C operation
10. Check cruise control operation*
Check cruise control, including On-Off switch, “SET/COAST,” “RESUME/ACCEL,” and
“CANCEL” functions.
11. Check front seat heater/ventilation operation*

© 2015 Toyota Motor Sales, USA

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2016 Prius V Pre-Delivery Service (PDS)
Final Inspection & Cleaning

1. Remove interior protective covers, unnecessary labels, tags, etc. (Remove protective
covers just before delivery to the customer)
Remove plastic covers from door panels, seats, head restraints, and sun visors,
as required.
Remove labels, tags, and stickers (except those containing owner information).
NOTE
Consumer information labels, such as airbag information warning and bumper
information labels, MUST be left on the vehicle until delivery to a retail customer.

2. Visually inspect all interior parts for installation, damage, fit, dirt, etc.
3. Verify floor mat application and install using retaining clips* – T-SB-0029-14
4. Verify green light is illuminated on SOS (Safety Connect) button*
NOTE
Vehicle may arrive with hanger requesting inspection to Safety Connect system. If
system is working properly and green light is illuminated, disregard hanger.

5. Remove Rapgard™ and clear protective bumper film*
6.
7.
8.
9.

Ensure that ALL glue residue is removed.
Wash and clean vehicle
Inspect paint finish for scratches, chips, rust, dents, damage, etc.
Inspect exterior body parts for proper installation, damage, rust, etc.
Place oil change sticker on inside of windshield, top left corner

Complete the mileage or date recommendation and apply the oil change reminder sticker
to the inside of the windshield, top left corner. You may use your current oil change
reminder sticker.
10. Install front license plate and mounting bracket*– see check sheet
11. Place Owner’s Guide and first aid kit portfolio* in glove box
12. Perform Techstream Health Check
Perform Health Check to ensure that diagnostic trouble codes are not present. Health
Check results can be printed for the customer at delivery, or for the dealer file, using the
Diagnostic Report function.
* Inspect or install when equipped or required

© 2015 Toyota Motor Sales, USA