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TECHNICAL BULLETIN
K422NAS1
22 AUG 2016

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge,
tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by
'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an
authorized Jaguar service facility to determine whether this bulletin applies to a specific vehicle.

SECTION: 415-01

Service Action: Satellite Digital Audio Radio System (SDARS) Not Configured
in Car Configuration File (CCF)
AFFECTED VEHICLE RANGE:
XE (X760)
Model Year:
VIN:
Assembly Plant:

2017
943724-956988
Solihull

MARKETS:
NAS

CONDITION SUMMARY:
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle
Range and fitted with InControl® Touch which have been manufactured away from process where the Satellite
Digital Audio Radio Service (SDARS) feature has not been configured within the Car Configuration File (CCF)
setting.

NOTE: InControl® Touch may also be referred to as NLI.
Action: Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the Service Instruction detailed in this
Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI)
process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available opportunity.

PARTS:
No parts required.

SPECIAL TOOLS:

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Jaguar Land Rover-approved diagnostic tool with latest SDD software and Calibration File

Jaguar Land Rover-approved Midtronics Battery Power Supply

WARRANTY:
NOTE: Check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Recalls and Service Actions are
identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be
completed at one visit.
Warranty claims must be submitted quoting Program Code K422 together with the relevant Option Code from the
table. SRO and parts information is included for information only. The Option Code(s) that allows for the drive in /
drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be
undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 31 August 2018
closure date must be submitted or payment within 30 calendar days of completion of the repair.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.
PROGRAM
CODE

OPTION
CODE

K422

B

K422

C

DESCRIPTION

SRO

TIME
(HOURS)

PARTS/SUNDRY QTY./VALUE
CODE

Update vehicle with new
CCF/As-build file

86.99.94 0.20

-

-

Update vehicle with new
CCF/As-build file
Drive in/drive out

86.99.94 0.20
10.10.10 0.20

-

-

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PROGRAM
CODE

OPTION
CODE

DESCRIPTION

SRO

TIME
(HOURS)

PARTS/SUNDRY QTY./VALUE
CODE

Normal Warranty policies and procedures apply.

SERVICE INSTRUCTION:
CAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected to
the vehicle battery during diagnosis / module programming.

CAUTION: Ensure all ignition ON/OFF requests are carried out; failure to perform these steps may
cause damage to control modules in the vehicle.

NOTE: The Jaguar Land Rover-approved diagnostic tool must be loaded with SDD146.04 v.245 or
later.
1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.

2. Turn ignition ON (engine not running).

3. Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.

4. Follow the on-screen prompts, allowing the tool to read the VIN and identify the vehicle and initiating the
data collect sequence.

5. Select Service Functions from the Session Type screen.

6. Select the Recommendations tab.

7.

NOTE: Select 'ASBUILT Data' when prompted to choose a source for the Car Configuration
File (CCF) update.
From the list or recommended candidates, select Run to perform the 'Car configuration management Session active car configuration' option.

8. From the Session Active Car Configuration selection screen, select the As-Built file as the current Session
Active CCF Source.

9. After making this selection, select the green ✓ continue button to update vehicle Car Configuration File.

10.
NOTE: Make sure customer personalization settings are retained when following the onscreen instructions. All necessary instructions are provided on screen.
Follow all on-screen instructions to complete this task.

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11. Follow all on-screen instructions to complete this task, ensuring all Diagnostic Trouble Codes (DTC) are
cleared.

12. When all tasks are complete, select the Session tab and then select the Close Session option.

13. Disconnect the diagnostic tool and battery power supply from the vehicle.

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