NHTSA ID Number: 10094261
Manufacturer Communication Number: WQV57U
TSB/Document Date: 2017-03-08
Summary
UPDATE - SUBARU
RECALL CAMPAIGN: WQV57 PROPELLER SHAFT ATTACHING BOLT TORQUE OWNER NOTIFICATION LETTERS WILL BE MAILED TODAY AFFECTED VIN LISTS WILL BE DISTRIBUTED TO THE REGIONAL OFFICES EMAILS WILL BE SENT TO OWNERS WITH A VALID EMAIL ADDRESS ON FILE WITH MYSUBARU.COM SUBARU
OF AMERICA, INC. (SUBARU
) IS RECALLING CERTAIN 2016 MODEL YEAR SUBARU
LEGACY AND OUTBACK VEHICLES TO INSPECT AND POSSIBLY TIGHTEN OR REPLACE THE BOLTS THAT ATTACH THE PROPELLER SHAFT TO THE REAR DIFFERENTIAL.
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TSB/Document ID: WQV57U
Replacement Service Bulletin Number:
MFR Communication Date: 2015-12-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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Subarunet Announcement
To: All Subaru
Retailers
From: Subaru
of America, Inc.
Date: December 10, 2015
Subject: UPDATE - Subaru
Recall Campaign: WQV57 Propeller Shaft Attaching Bolt Torque
•
•
•
Owner notification letters will be mailed today
Affected VIN lists will be distributed to the regional offices
emails will be sent to owners with a valid email address on file with mysubaru.com
Subaru
of America, Inc. (Subaru
) is recalling certain 2016 model year Subaru
Legacy and Outback vehicles
to inspect and possibly tighten or replace the bolts that attach the propeller shaft to the rear differential.
Description of the Safety Hazard
The nuts and bolts that attach the propeller shaft to the rear differential may not have been properly
torqued during production. As a result, the propeller shaft could detach from the rear differential while
driving. There is a potential safety risk associated with this condition. If the propeller shaft detaches from
the differential, the shaft could strike the fuel tank resulting in a possible fuel leak. There is a risk of fire if
leaking fuel were to come in contact with an ignition source. This could happen without prior warning.
Description of the Remedy
The repair procedure will involve inspecting and possibly tightening or replacing the bolts that attach the
propeller shaft to the rear differential. Please refer to the Product Campaign Bulletin on STIS for details.
Affected Vehicles
This condition may exist on certain vehicles listed below. NOTE: Not all vehicles within the range are
affected. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry
function at Subarunet.com.
Model Year
Model
Production Start Date
Production End Date
2016
2016
Legacy
Outback
October 24, 2015
October 24, 2015
November 16, 2015
November 17, 2015
Retailer Program Responsibility
A STOP SALE order has been issued. Any vehicles listed in a recall/campaign that are in retailer stock must
be:
Immediately identified.
Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair.
Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin,
which will be issued shortly.
Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in their
inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into retailer
inventory, or in for service, necessary steps should be taken to ensure the recall correction has been
made before selling or releasing the vehicle.
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