Bulletin No.: 14110
Date: August 2014

Recall Bulletin

PRODUCT EMISSION RECALL
SUBJECT:

Engine Oil Consumption due to PCV Valve Wear

MODELS:

2013-2014 Chevrolet Spark
Equipped with 1.2L Engine (RPO LL0)

CONDITION
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2013-2014
model year Chevrolet Spark vehicles equipped with a 1.2L engine (RPO LL0). These vehicles
may have been built with a Positive Crankcase Ventilation (PCV) valve that may wear
prematurely. If this occurs, it may cause excessive engine oil consumption, which may
eventually foul a spark plug causing the illumination of the Malfunction Indicator Lamp (MIL),
rough engine operation, and if uncorrected, cause engine damage and lack of engine power.
CORRECTION
Dealers are to replace the PCV valve. For vehicles that are not in dealer inventory, dealers
should also clean the throttle body, clean the throttle plate, and relearn the idle. If the MIL is
illuminated/flashing, it may also be necessary to replace the #4 spark plug.
VEHICLES INVOLVED
All involved vehicles are identified by Vehicle Identification Number on the Investigate Vehicle
History screen in GM Global Warranty Management system. Dealership service personnel
should always check this site to confirm vehicle involvement prior to beginning any required
inspections and/or repairs. It is important to routinely use this tool to verify eligibility because
not all similar vehicles may be involved regardless of description or option content.
For dealers with involved vehicles, a listing with involved vehicles containing the complete
vehicle identification number, customer name, and address information has been prepared and
will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports.
Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle
Registration Records. The use of such motor vehicle registration data for any purpose other
than follow-up necessary to complete this recall is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the followup necessary to complete this recall.
Copyright 2014 General Motors. All Rights Reserved.

Page 2

August 2014

Bulletin No.: 14110

PART INFORMATION
Parts required to complete this recall are to be obtained from General Motors Customer Care
and Aftersales (GMCC&A). Please refer to your “involved vehicles listing” before ordering parts.
Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency
situation, parts should be ordered on a CSO = Customer Special Order.
Part Number
25193675
25190786
Obtain Locally

Description
Valve Assembly, PCV
Spark Plug**
Throttle Body Cleaner*

Quantity/Vehicle
1
1 (If Req’d)
1 (If Req’d)
(Submit as Net Item)

*Not for new vehicles that are still in dealer inventory. One can of throttle body cleaner can be
used to perform this procedure on three vehicles.
**Only for vehicles that have misfire DTC P0300 or P0304 stored.
SERVICE PROCEDURE
Preliminary Inspection for All Vehicles:
When working on a new vehicle that is still in dealer inventory, it is only necessary to follow each
of the steps in the New Vehicles in Dealer Inventory Section below. For all other vehicles, it is
only necessary to follow each of the steps in the All Other Vehicles Section below.
New Vehicles in Dealer Inventory Section:
Use the following steps to replace the Positive Crankcase Ventilation (PCV) valve on new
vehicles in dealer inventory.
1.
Disconnect the PCV hose from the PCV valve (general area shown below). Refer to
Positive Crankcase Ventilation Hose/Pipe/Tube Replacement (LL0) in SI. It is not necessary to
completely remove the hose.

3958281
2.
Using a medium depth 24mm socket, remove (unscrew) the PCV valve and seal from the
camshaft cover.

Page 3

August 2014

Bulletin No.: 14110

Warning: The PCV valve is made of plastic. Use care to not cross thread or over tighten the
replacement valve.
3.
Install the service replacement PCV valve and seal, and torque it to 5 Nm +/-1 Nm (44 in
lb +/- 9 in lb).
4.
Reconnect the PCV hose. Refer to Positive Crankcase Ventilation Hose/Pipe/Tube
Replacement (LL0) in SI.
5.
CALIFORNIA, CONNECTICUT, DELAWARE, MARYLAND, MASSACHUSETTS,
MAINE, OREGON, VERMONT, & WASHINGTON VEHICLES ONLY: Install a Recall
Identification Label. Also, for California vehicles complete a “Proof of Correction” certificate upon
recall completion.
All Other Vehicles Section:
Use the following steps to replace the Positive Crankcase Ventilation (PCV) valve, clean the
throttle body and relearn the idle. It may also be necessary to replace the #4 spark plug if misfire
DTCs (P0300 or P0304) are stored.
1.
Disconnect the PCV hose from the PCV valve. Refer to Positive Crankcase Ventilation
Hose/Pipe/Tube Replacement (LL0) in SI. It is not necessary to completely remove the hose.

3958281
2.
Using a medium depth 24mm socket, remove (unscrew) the PCV valve and seal from the
camshaft cover.
Warning: The PCV valve is made of plastic. Use care to not cross thread or over tighten the
replacement valve.
3.
Install the service replacement PCV valve and seal, and torque it to 5 Nm +/-1 Nm (44 in
lb +/- 9 in lb).
4.
Reconnect the PCV hose. Refer to Positive Crankcase Ventilation Hose/Pipe/Tube
Replacement (LL0) in SI.
5.
Connect MDI with a laptop and run GDS2.
6.
Check for any misfire DTCs (P0300 or P0304).
7.
If misfire DTCs P0300 or P0304 were stored, replace the #4 spark plug. Refer to Spark
Plug Replacement (LL0) in SI.
8.
Clean and inspect the throttle body. Refer to Throttle Body Inspection and Cleaning in SI.
This procedure includes the Throttle/Idle Learn steps.

Page 4

August 2014

Bulletin No.: 14110

9.
CALIFORNIA, CONNECTICUT, DELAWARE, MARYLAND, MASSACHUSETTS,
MAINE, OREGON, VERMONT, & WASHINGTON VEHICLES ONLY: Install a Recall
Identification Label. Also, for California vehicles complete a “Proof of Correction” certificate upon
recall completion.
RECALL IDENTIFICATION LABEL - California/Connecticut/Delaware/Maryland/Massachusetts/
Maine/Oregon/Vermont/Washington Vehicles Only
Place a Recall Identification Label on each vehicle corrected in accordance with the instructions
outlined in this Product Recall Bulletin. Each label provides a space to include the recall number
and the five-digit dealer code of the dealer performing the recall service. This information may
be inserted with a ballpoint pen.
Put the Recall Identification Label on a clean and dry surface of the radiator
core support in an area that will be visible to people servicing the vehicle.
When installing the Recall Identification Label, be sure to pull the tab to
allow adhesion of the clear protective covering. Additional Recall
Identification Labels for US dealers can be obtained from Dealer Support
Materials
by
ordering
on
the
web
from
DWD
Store,
www.gmglobalconnect.com, and then click on the DWD Store link.
Request Item Number S-1015 when ordering.

GM
RECALL

14110
COMPLETED
DEALER CODE

ED
99-999

DO NOT REMOVE

COURTESY TRANSPORTATION
The General Motors Courtesy Transportation program is intended to minimize customer
inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited
Warranties. The availability of courtesy transportation to customers whose vehicles are within
the warranty coverage period and involved in a product program is very important in maintaining
customer satisfaction. Dealers are to ensure that these customers understand that shuttle
service or some other form of courtesy transportation is available and will be provided at no
charge. Dealers should refer to the General Motors Service Policies and Procedures Manual
for Courtesy Transportation guidelines.
WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below. All transactions should be submitted as a ZFAT
transaction type, unless noted otherwise.
Labor
Code
9100785
9100534
9100535

Description
Replace PCV Valve
Replace PCV Valve, Clean Throttle Body, and Relearn Idle
Replace PCV Valve, Clean Throttle Body, Relearn Idle, and Replace
#4 Spark Plug

Labor
Time
0.3*
0.7
1.0**

* Only for new vehicles that are still in dealer inventory.
** Only for vehicles that have misfire DTC P0300 or P0304 stored.
*** The amount identified in “Net Item” should represent the actual sum total of the current
GMCC&A Dealer net price for the Throttle Body Cleaner needed to perform the required
repairs, not to exceed $4.00 USD, $5.00 CAD, plus applicable Mark-Up or Landed Cost.
One can of throttle body cleaner can be used to perform this procedure on three vehicles.

Net
Item
***
***

Page 5

August 2014

Bulletin No.: 14110

CUSTOMER NOTIFICATION – For US and Canada
General Motors will notify customers of this recall on their vehicle.
In order to ensure full protection under the emission warranty, and the right to participate in future
recalls, the customer notification letter recommends that customers have their vehicles serviced
as soon as possible. It also advises that failure to do so could legally be determined to be lack
of proper maintenance. The vehicle may fail a state or local emission inspection test if the recall
work is not completed.
DEALER RECALL RESPONSIBILITY
All unsold new vehicles in dealers' possession and subject to this recall must be held and
inspected/repaired per the service procedure of this recall bulletin before customers take
possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of
mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which
there is no customer information indicated on the dealer listing, are to be contacted by the dealer.
Arrangements are to be made to make the required correction according to the instructions
contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in
contacting customers. Recall follow-up cards should not be used for this purpose, since the
customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your
dealership for service in the future, you must take the steps necessary to be sure the recall
correction has been made before selling or releasing the vehicle.
***THE FOLLOWING 2 PARAGRAPHS ARE NOT FOR CANADA***
When a California emissions recall is completed by a GM dealer, the dealer must provide the
vehicle owner a “Proof of Correction Certificate” which the owner may need to present to the
California Department Of Motor Vehicles (DMV) when renewing their vehicle registration.
Without this correction certificate, the owner may be unable to renew their vehicle registration.
Additional Certificates can be obtained, at no charge, from Dealer Support Materials by ordering
on the web from the DWD Store, www.gmdealerworld.com, and then click on the DWD Store
link; request GM Item Number 1825 when ordering.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that
may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools,
equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.

We Support
Voluntary Technician
Certification

Page 6

August 2014

Bulletin No.: 14110

August 2014
Dear General Motors Customer:
This notice is sent to inform you that General Motors is conducting a voluntary emission recall
that includes your vehicle.
Reason For This Recall: General Motors has decided to conduct a Voluntary Emission Recall
involving certain 2013-2014 model year Chevrolet Spark vehicles equipped with a 1.2L engine.
These vehicles may have been built with a Positive Crankcase Ventilation (PCV) valve that may
wear prematurely. If this occurs, it may cause excessive engine oil consumption, which may
eventually foul a spark plug causing the illumination of the Malfunction Indicator Lamp (MIL),
rough engine operation, and if uncorrected, cause engine damage and lack of engine power.
What Will Be Done: Your GM dealer will replace the PCV valve, clean the throttle body, clean
the throttle plate, and relearn the idle. If the MIL is illuminated/flashing, it may also be
necessary for them to replace the #4 spark plug. This service will be performed for you at no
charge.
What You Should Do: Please contact your GM dealer as soon as possible to arrange a
service date and to assure parts availability. Instructions for making this correction have been
sent to your dealer. Please ask your dealer if you wish to know how much time will be needed
to schedule, process, and repair your vehicle.
If you have any questions or need any assistance, just contact your dealer or the appropriate
Customer Assistance Center at the number listed below.
Division

Number

Chevrolet
Guam
Puerto Rico – English
Puerto Rico – Español
Virgin Islands

1-800-222-1020
65-6267-1752
1-800-496-9992
1-800-496-9993
1-800-496-9994

Text Telephones
(TTY)
1-800-833-2438
1-800-833-2438
1-888-889-2438
1-800-833-6537

Emission Law Information: In order to ensure your full protection under the emission
warranty made applicable to your Chevrolet Spark vehicle by state and federal law, and your
right to participate in future recalls, it is recommended that you have your vehicle serviced as
soon as possible. Failure to do so could legally be determined to be lack of proper
maintenance of your vehicle.
IMPORTANT MESSAGE FOR CALIFORNIA RESIDENTS
The California Air Resources Board (CARB) requires vehicle emission recalls be completed
prior to California registration renewal. Uncorrected emission recalls will result in the inability
to renew your California vehicle registration.
At the time of emission recall completion, your California dealer will issue a "Proof of
Correction Certificate". Keep this certificate and, if required, present it to the Department of
Motor Vehicles when renewing your California registration as proof of recall completion.

Page 7

August 2014

Bulletin No.: 14110

We are sorry to cause you this inconvenience; however, we have taken this action in the
interest of your continued satisfaction with our products.
Jim Moloney
General Director,
Customer and Relationship Services
14110

GM CUSTOMER CARE AND AFTERSALES
DCS3293
URGENT - DISTRIBUTE IMMEDIATELY
Date:

August 14, 2014

Subject:

14110 - Emission Recall
Engine Oil Consumption due to PCV Valve Wear

Models:

2013-2014 Chevrolet Spark
Equipped with 1.2L Engine (RPO LL0)

To:

All Chevrolet Dealers

Attention: General Manager, Service Advisor, Service Manager, Parts and
Service Director, Parts Manager, New Vehicle Sales Manager,
and Warranty Administrator
General Motors is releasing Emission Recall 14110 today. The total number
of U.S. vehicles involved is approximately 73,000. Please see the attached
bulletin for details.
Customer Letter Mailing
The customer letter mailing will begin on August 27, 2014.
Global Connect (GWM)
The “Investigate Vehicle History” (IVH) screen will be updated August 14, 2014.
Campaign Initiation Detail Report (CIDR)
The CIDR will be available August 20, 2014.
END OF MESSAGE
GM CUSTOMER CARE AND AFTERSALES