NHTSA ID Number: 10092732
Manufacturer Communication Number: G-197151
TSB/Document Date: 2017-02-23
Summary
00064H - SPECIAL COVERAGE (REVISED PART INFORMATION). SOME CUSTOMERS MAY EXPERIENCE A FAILURE OF THE ELECTRONIC DIESEL FUEL INJECTION PUMP. THIS SPECIAL POLICY APPLIES ONLY TO ELECTRONIC DIESEL-FUEL INJECTION PUMP REPAIRS AND/OR REPLACEMENT AS A RESULT OF INJECTION PUMP FAILURE. THIS SPECIAL COVERAGE DOES NOT COVER: GLOW PLUGS, TURBOCHARGER WEAR, LOW COMPRESSION ENGINES OR PCM/PCM WIRING CONDITIONS.
WJ503182
WJ521799
1999
C/K
Flint
XF00001
XF100187
1999
Chevrolet
C/K
Silao
XG100182
XG268451
1999
Chevrolet
C/K RHD
Silao
XG950213
XG950601
1999
Chevrolet
G
Wentzville
X1000010
X1161897
1999
P
Detroit
X3300005
X3308000
1999
GMC
C/K
Flint
XF000003
XF100195
1999
C/K
Silao
XG500002
XG552078
1999
GMC
G
Wentzville
X1000020
X1161979
2000
C/K
Flint
YF400001
YF520997
2000
Chevrolet
G
Wentzville
Y1100001
Y1279981
2000
C/K
Flint
YF400004
YF521003
2000
GMC
G
Wentzville
Y1100033
Y1279956
2001
C/K
Toluca
1M100001
1M118806
2001
Chevrolet
G
Wentzville
11100004
11246091
4
2001
C/K
Toluca
1M100010
1M118767
2001
G
Wentzville
11100033
11245992
2002
Chevrolet
C/K
Toluca
2M100002
2M116925
2002
G
Wentzville
21100001
21247739
2002
C/K
Toluca
2M100004
2M116944
2002
GMC
G
Wentzville
21100117
21247317
Parts Information
Support parts required to complete this repair are to be obtained from General Motors
Service Parts Operations (GMSPO).
Part Number
Description
Qty/
Vehicle
19209059
Pump, Diesel Injection
1
10137486
Gasket, Injection Pump (All)
1
10137537
Gasket, Upper Intake Manifold
(94-00 C/K)
1
12531704
Kit, Intake Manifold Gasket (All;
right & left sides)
1
10191427
Gasket, EGR Valve (94-98
C/K only w/L56)
1
10211661
Gasket, Upper Intake (96-00
G van w/L65)
2
12456133
Seal, O Ring (96-00 G van
w/L65)
1
10191430
Gasket, Upper Air Cleaner
(94-95 G van w/L49)
1
12561591
Valve, Fuel Shutoff Sol
1, if req'd
19207721
Driver Kit, F/Pmp Mdl
1, if req'd
Customer Notification
General Motors
will notify customers of this special policy on their vehicles (see copy of typical customer letter included with this bulletin – actual divisionsl letter
may vary slightly.)
Pump Replacement — Israel Only
Follow current in-country procedure.
Pump Replacement/Repair — International
Countries (except Israel)
Follow current in-country procedure.
Pump Replacement/Exchange Program — For U.S. and Canada Only
5
Important: Replacement gaskets, the engine shut-off solenoid and the pump mounted driver are listed in the Parts Information table of this Special Policy
Bulletin.
The following information describes the exchange procedure that should be followed if the electronic diesel fuel injection pump requires removal under this
Special Policy. Replacement procedure differs between the electronic and mechanical pump models.
Important: DO NOT REMOVE THE INJECTION PUMP. PROPER DIAGNOSTICS MUST BE PERFORMED PRIOR TO CALLING 1–877–446–8227. THIS
INCLUDES VERIFICATION OF THE CUSTOMER CONCERN, PERFORMING SERVICE MANUAL DIAGNOSTICS IN SI, RECORDING THE VALUES, EFI
WORKSHEET AND CHECKING FOR FUEL QUALITY.
Electronic Pump (DS Model) Engine VIN Code F, P, S
If diagnostics indicate that the electronic fuel injection pump cannot be repaired by the dealership, order a replacement part from GMCC&A.
Service Procedure — Israel Only
Follow current in-country procedure.
Service Procedure — International
Countries (Except Israel)
Follow current in-country procedure.
Service Procedure — U.S. and Canada Only
1.
Check the Vehicle Inquiry System (GMVIS) for in-service date and warranty blocks.
2.
Prior to removal and request of an injection pump, perform diagnostics based on symptom or Diagnostic Trouble codes (DTCs). For 1998 or older
vehicles, use the 1998 Service Information. For 1999 and newer vehicles, use the applicable service information for that year. Always utilize the Diesel
EFI Diagnostic Worksheet for all involved model years.
3.
Complete the entire Diesel EFI Diagnostic Worksheet by recording the values of the diagnostics performed. Photocopy the Diesel EFI Diagnostic
Worksheet form and attach the form to the repair order hard copy. When a defective injection pump return is requested, the repair order and Diagnostic
Worksheet must be returned with the defective injection pump.
4.
Record the serial number of the removed defective injection pump on the warranty repair order.
Important: Injection pumps received under this Special Policy have a serial number assigned and tracked to a specific VIN and TAC case. These
numbers are printed on the package label or packing slip. Parts numbers for Special Policy pumps are also different than injection pumps purchased
from GMSPO. It is imperative that technicians only install Special Policy Injection pumps on the assigned vehicle (registered TAC case). If a Special
Policy pump will not be installed in the assigned vehicle, call 1-877-446-8227 for disposition of the injection pump.
5.
Record the serial number of the new injection pump on the warranty repair order.
6.
Hold all defective injection pumps with a copy of the repair order and a copy of the Diagnostic Worksheet form until the Special Policy warrany claim has
been paid. A Corporate Parts Return Request will be generated. (Refer to Corporate Parts Return SI Bulletin 99-00-89-019B. All associated failed parts
for claims paid under this Special Coverage, including the defective diesel injection pump, will be returned to the Warranty Parts Center (WPC).
Important: Failure to retain the defective pumps as required above violates the General Motors
Service Policies and Procedures, Article 1.7, with a
minimum of $800 (US) debit. Removed defective injection pumps ARE NOT to be sold by the dealer for remanufacturing, rebuilding or scrap. Under no
circumstances are the injection pumps to be installed on any vehicle, sold at retail, or used in any other application.
•
The defective diesel injection pump metal identification tag must remain attached to the injection pump to avoid a claim debit.
•
All components must remain on the defective diesel injection pump, including: pump-mounted driver, electric fuel shut-off solenoid, stepper motor, etc. in
order to avoid a claim debit.
7.
The servicing dealer is authorized to submit a Special Policy warranty claim for pump replacement labor time, plus 0.2 hour administration. (See Claim
Table ***).
Important: Damage from poor quality or incorrect diesel fuel, or gasoline or water contamination is not covered under the terms of the 6.5L diesel warranty.
For proper diagnostics, refer to SI Bulletin 99-06-04-047A in order to determine if the vehicle fuel system contains metal contamination. Be sure to complete the
correction for vehicle fuel system metal contamination before installing the new electronic diesel fuel injection pump.
DIESEL EFI DIAGNOSTIC WORKSHEET
6
VIN#:
Technical Assistance Case No:
Parts Dealer Code:
Customer Complaint and/or DTCs:
Pump Serial Number from Tag on Pump:
Pump Part Number from Tag on Pump:
Number of Tkimes in for the same condition:
Number of days vehicle has been in dealership:
Does the vehicle have any aftermarket accessories?
Can the complaint be duplicated?
Have any parts been replaced?
Have bulletins been checked?
Injr Pulse Width (for 1994-95):
Injr Close Time (for 1996-02):
TDC Offset:
Fuel Quality from fuel filter:
API =
Is fuel contaminated?
1/4
1/2
Yes
3/4
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
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TSB/Document ID: G-197151
Replacement Service Bulletin Number:
MFR Communication Date: 2014-07-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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