NHTSA ID Number: 10092303
Manufacturer Communication Number: WQL-48
TSB/Document Date: 2017-02-21
Summary
WQL-48 - FRONT PASSENGER AIR BAG INFLATOR REPLACEMENT
Place the removed original air bag inflator in the “cradle” of the Kit Box insert.
Continued...
Bulletin Number: WQL-48; Date: August 2014
Page 9
STEP 8- VERY IMPORTANT: Record the FedEx Shipper Receipt Number (located at
the top of the return shipping label included with the new inflator) and the 11-digit alphanumeric serial number for both the new and the removed inflators on the hard copy of
the Repair Order. This information will be required for completion of the Part Return Notice
which will be forwarded by the retailer to the PCC.
STEP 9- Install the new inflator into the mounting bracket so the yellow taped end aligns
with the removed stopper plate. Make sure the “D-shaped” portion of the inflator harness
connector boss aligns with the “D-shaped” portion of the hole in the end of the mounting
bracket as shown below. When properly installed, the end of the inflator will be seated tight
against the mounting bracket. Do not peel the white connection dust cover at this time.
Inflator properly
seated against
mounting bracket
(NO GAP)
STEP 10- Reinstall the stopper plate using 2 of the NEW self-locking nuts but do not tighten
them fully. Remove the nuts still installed on the mounting bracket and replace them with 2
NEW self-locking nuts. Once all 4 NEW nuts are in place, torque to 31 - 38 inch pounds
in the sequence shown below. Use a marker to mark the nuts after torquing indicating they
have been fully tightened.
Continued...
Bulletin Number: WQL-48; Date: August 2014
Page 10
STEP 11- The new inflator wiring harness has a “long side” and a “short side” with round
2-pin connectors on both ends. The short side with red wires will connect to the end of the
inflator with the round wiring harness connector boss, yellow tape and removable stopper plate.
Peel off the white dust cover from the round connector boss end of the inflator ONLY.
CAREFULLY align the pins with the female terminals of the harness connector (2 red
wires) as shown in the sequence below. IMPORTANT: NEVER PEEL BOTH THE
WHITE DUST COVERS OFF AT THE SAME TIME! Once pin alignment is confirmed,
push down firmly to engage the connector’s 3 locking tangs into the locking groove inside
the connector boss. Confirm the connector is locked by prying up LIGHTLY with a small
flat-blade screwdriver. Repeat the procedure on the D-shaped connector boss end (2 yellow
wires). Reinstall the black wiring harness retaining clip into the mounting bracket to
complete the airbag reassembly.
Locking Groove
STEP 12- Reinstall the airbag assembly into the vehicle in reverse order of disassembly.
Before installing the glove box assembly, reconnect the negative battery cable. Turn the
ignition key “ON” and confirm the AIRBAG warning light comes on then cycles off properly.
Once proper warning light operation is confirmed, reinstall the glove box assembly to
complete the procedure.
STEP 13- Place the removed original air bag inflator in the “cradle” of the Kit Box insert,
with a completed SOA warranty parts tag (MSA5W402A) attached to it. The tag must
contain the following information: Claim Number, Repair Date, 17-digit VIN, and vehicle
mileage. Refer to the “PARTS RETURN PROCEDURES” section of this bulletin (page
3) for further return shipping instructions and information. Ensure both the removed and
installed inflator serial numbers along with the FedEx Shipper Receipt number have
been recorded correctly as previously instructed on the repair order hard copy before
returning the removed part to your Parts Department.
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIR BAG
INFLATORS BE RETURNED TO SUBARU
OF AMERICA, INC.
Continued...
Bulletin Number: WQL-48; Date: August 2014
Page 11
Refer to Page 18 for instructions on completing and installing the Recall Identification Label.
*SERVICE PROCEDURE FOR IMPREZA, WRX and STI MODELS*
CAUTION: Refer to the “CAUTION” section in the General Description portion
of Airbag System AB in the Body Section of the Service Manual before handling or
servicing the airbag module!
STEP 1- PREPARATION:
•
•
•
Turn the ignition “OFF”.
Disconnect the Negative (ground) cable from the battery and wait at least 20 seconds
before proceeding further.
Remove the glove box assembly following the procedure in the applicable Service
Manual.
IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and
periodically while performing the procedure or after stepping away, remove any possible
static charge from your body by momentarily touching a clean, bare metal ground point
on the vehicle (e.g. the door striker). Remove from your person all electronic devices
including cellphones before proceeding.
•
Disconnect the airbag module harness connector
from the support beam bracket.
•
Remove the 3 retaining bolts and CAREFULLY
remove the airbag module from the vehicle and
place it on a clean cloth to protect the dash trim
surface portion from damage.
NOTE: There may be a Security Module secured with the lower airbag module
mounting bolt on some models.
IMPORTANT: DO NOT destroy or damage the kit box as it MUST be used for the
original inflator’s return shipping.
•
Open the Kit Box and confirm all the necessary components are included:
4 Self-Locking nuts
New Inflator (yellow tape applied to one end to identify it as the replacement part)
New Inflator Harness
Electro-Tap (red shorting crimp connector)
1 ½” X 2 ¼” piece of self-adhesive Sponge Tape
Shipping Declaration document, FedEx document pouch and return shipping label
Continued...
Bulletin Number: WQL-48; Date: August 2014
Page 12
•
Throughout the inflator replacement procedure, keep the airbag assembly in a position
perpendicular to the edge of the work table as shown in the photo below. With the
airbag assembly in this position, should a deployment occur, risk of injury would be
reduced as force would be directed toward the side, not directly toward the Technician.
Always perform this work in an area away from others to reduce chances of inadvertent
injury should any deployment occur. Take your surroundings into account to avoid
possible hazards should inadvertent deployment occur or sources of static or other
electricity that could potentially induce such a deployment.
STEP 2- Peel the Sponge Tape and remove the harness clip from the retainer bracket by
pushing the tangs inward with a flat-blade screwdriver as shown below. Always remove any
Sponge Tape adhesive residue from the airbag mounting bracket using mild solvent on a clean
shop cloth. CAUTION: Never use any silicone-based products for this purpose.
STEP 3- CAREFULLY cut the yellow harness cover enough (approximately 2 inches) to
expose the 2 red wires inside and provide enough room to install the Electro-Tap (shorting)
connector using a wire cutter or scissor (no knives or razors). TAKE YOUR TIME AND BE
CAREFUL TO NOT CUT THE 2 RED WIRES!
Continued...
Bulletin Number: WQL-48; Date: August 2014
Page 13
STEP 4- Short the 2 red wires together by installing the Electro-Tap connector. The
connector creates a short circuit which acts as a safeguard to prevent against static discharge
that may deploy the removed inflator. The tab portion of the Electro-Tap connector MUST be
cut off prior to use to insure a good short-circuit is made as shown in the illustration below.
Follow the sequence below for installing the Electro-Tap connector. Use pliers to squeeze
closed the two sections of the connector together, one section at a time.
Insert 1 wire in
the Electro-Tap
This tab MUST
be cut off
Fold
1
2
3
Place the other
wire in the
Electro-Tap,
fold then crimp
closed with pliers
Crimp closed
with pliers
4
5
STEP 5- Once the Electro-Tap connector is fully crimped in place, cut the 2 red wires on the
body harness connector side of the Electro-Tap connector.
CUT
STEP 6- Remove the two 8mm self-locking nuts securing the stopper plate. Loosen but do
not remove the other two nuts on the mounting bracket as leaving them in place will help
keep the airbag assembly together.
Remove
Continued...
Bulletin Number: WQL-48; Date: August 2014
Page 14
STEP 7- Slide the inflator out of its mounting while feeding the cut off portion of the
wiring harness through the “D-Shaped” hole in the end of the mounting bracket. NEVER
ATTEMPT TO REMOVE THE HARNESS FROM THE INFLATOR! Place the
removed original air bag inflator in the “cradle” of the Kit Box insert.
STEP 8- VERY IMPORTANT: Record the FedEx Shipper Receipt Number (located at
the top of the return shipping label included with the new inflator) and the 11-digit alphanumeric serial number for both the new and the removed inflators on the hard copy
of the Repair Order. This information will be required for completion of the Part Return
Notice which will be forwarded by the retailer to the PCC. The new serial number is also a
requirement for claim entry.
STEP 9- Install the new inflator into the mounting bracket with the harness connector end going
in first toward the mounting bracket. Make sure the “D-shaped” portion of the inflator harness
connector boss aligns with the “D-shaped” portion of the hole in the end of the mounting
bracket as shown below. When properly installed, the end of the inflator will be seated tight
against the mounting bracket. Do not peel the white connection dust cover at this time.
Inflator properly
seated against
mounting bracket
(NO GAP)
Continued...
Bulletin Number: WQL-48; Date: August 2014
Page 15
STEP 10- Reinstall the stopper plate using 2 of the NEW self-locking nuts but do not tighten
them fully. Remove the nuts still installed on the mounting bracket and replace them with 2
NEW self-locking nuts. Once all 4 NEW nuts are in place, torque to 31 - 38 inch pounds in
the sequence shown below. Use a marker to mark the nuts after torquing indicating they have
been fully tightened.
STEP 11- The new inflator wiring harness (with 2 red wires inside) connects to the end
of the inflator with the “D-shaped” connector boss. Peel off the white dust cover and
CAREFULLY align the 2 inflator pins with the female terminals of the harness connector as
shown in the sequence below. Once pin alignment is confirmed, push down firmly to engage
the connector’s 2 locking tangs into the locking groove of the connector boss. Confirm the
connector is fully locked by prying up LIGHTLY with a small flat-blade screwdriver.
Locking Groove
STEP 12- Reinstall the wiring harness retaining clip into its position on the mounting bracket.
Continued...
Bulletin Number: WQL-48; Date: August 2014
Page 16
STEP 13- Peel the adhesive backing and install the new Sponge Tape onto the yellow harness
tube first then adhere it to the airbag mounting bracket as shown in the illustrations below.
Placement of Sponge Tape
IMPORTANT: The
Sponge tape must be
installed more than
half-way around the
yellow harness tube.
Harness
Sponge Tape
STEP 14- Reinstall the airbag assembly into the vehicle in reverse order of disassembly.
NOTE: If the accessory security module is installed to one of the airbag module mounting
bolts, torque that specific bolt to 7.5 +/-1ft. lb. rather than the normal 5.4 ft. lb. specified in
the Service Manual. Before installing the glove box assembly, reconnect the negative battery
cable. Turn the ignition key “ON” and confirm the AIRBAG warning light comes on then
cycles off properly. Once proper warning light operation is confirmed, reinstall the glove box
assembly to complete the procedure.
STEP 15- Place the removed air bag inflator in the “cradle” of the Kit Box insert, with a
completed SOA warranty parts tag (MSA5W402A) attached to it. The tag must contain the
following information: Claim Number, Repair Date, 17-digit VIN, and vehicle mileage.
Refer to the “PARTS RETURN PROCEDURES” section of this bulletin (page 3) for further
return shipping instructions and information.
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIR BAG
INFLATORS BE RETURNED TO SUBARU OF AMERICA, INC.
Continued...
Bulletin Number: WQL-48; Date: August 2014
Page 17
RECALL IDENTIFICATION LABEL
Type or print the necessary information on a Service Program identification label. The
completed label should be attached to the vehicle’s upper radiator support.
Additional labels are available through normal parts ordering channels. The part number is
MSA6P1302. Ordering qty 1 = 1 sheet of 20 labels.
PART NUMBER
APPLICABILITY
DESCRIPTION
ORDER QUANTITY
MSA6P1302
All models
Campaign Completion Labels
(contains one sheet of 20 labels)
1
WQL-48
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES
Credit to perform this recall will be based on the submission of properly completed repair order
information. Retailers may submit claims through ‘Vehicle Claim Entry’ on Subarunet.com.
Listed below is claim entry information:
CLAIM
TYPE
CAMPAIGN
CODE
LABOR
DESCRIPTION
LABOR
TIME
RC
WQL-48
A182-031
Front Passenger Air Bag Inflator Replacement
0.7
PART NUMBER
98279AE00A
98279FE000
APPLICABILITY
Legacy, Outback,
and Baja
Impreza, WRX, and
STI
Miscellaneous Detail
DESCRIPTION
QUANTITY
WQL-48 Air Bag Inflator Module Kit
1
WQL-48 Air Bag Inflator Module Kit
1
Enter the serial number of the NEW air bag inflator installed in the
“Misc. Details” field.
Continued...
Bulletin Number: WQL-48; Date: August 2014
Page 18
OWNER NOTIFICATION LETTER
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified
in the address section printed below.
Subaru Recall Campaign WQL-48
NHTSA Recall No. 14V-399
August 2014
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in
certain 2003-2004 model year Legacy, Outback, and Baja vehicles, and certain 2004 model year Impreza,
WRX, and STI vehicles.
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD
Subaru was notified by its supplier that the subject vehicles are equipped with front passenger air bag
inflators which could have been assembled with improperly manufactured propellant wafers. In the
event of a crash necessitating deployment of the passenger side frontal air bag, improperly manufactured
propellant wafers could cause the inflator to rupture with metal fragments striking and potentially
seriously injuring the vehicle occupants.
REPAIR
Subaru will replace the inflator for your front passenger air bag at no cost to you.
WHAT YOU SHOULD DO
You should immediately contact your Subaru retailer (dealer) for an appointment to have the front
passenger air bag inflator replaced with a new one.
HOW LONG WILL THE REPAIR TAKE?
The time to replace the front passenger air bag inflator is approximately 40 minutes. However, it may be
necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to
allow your Subaru retailer flexibility in scheduling. Please present this letter to your Subaru retailer at the
time this repair procedure is performed.
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us.
Or, if you prefer to update this information online, please go to www.subaru.com, select Contact Us then
select Update Address from the drop down menu.
Continued...
Bulletin Number: WQL-48; Date: August 2014
Page 19
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru Dealer you can access our website at www.subaru.com and select “Find a
Dealer”.
For additional information and the most Frequently Asked Questions, please go to:
• http://www.wql48.service-campaign.com
If you need additional assistance, please contact us directly:
• E-mail: Go to www.subaru.com and select “Contact Us”.
• Telephone: 1-800-SUBARU3 (1-800-782-2783)
Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET.
Friday between 10:30 a.m. and 5:00 p.m. ET
Saturday between 9:00 a.m. and 3:30 p.m. ET
• U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free
of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru
retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this
action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any
inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have
this repair performed.
Sincerely,
Subaru of America, Inc.
Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within
10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable
vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the
date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle
leased to another person for a term of at least four months.)
A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: WQL-48; Date: August 2014
Page 20
SHIPPING DOCUMENTATION AND INSTRUCTIONS (Appendix A)
CAMPAIGN WQL48 – 48 STATE FEDEX GROUND SHIPMENT PREPARATION
As the shipper, you are responsible for proper packing and document completion. The person packaging the inflator must have received hazardous material training per
49CFR 172.702, and the training records must be on file at your dealership. The US Department of Transportation will impose substantial fines and/or penalties on the
shipper if either packaging, labeling or documentation is not properly prepared and Customer Copy of OP 900PRP form is not kept on file for a minimum of 2 years.
IMPORTANT: Do not deploy any inflator. Return the used inflator within 1-2 business days. The person packing the used inflator must read and follow the provided
instructions.
NOTE: Dealers in Alaska, Canada, Hawaii, and Puerto Rico CANNOT follow these shipping instructions. The dealer MUST contact the following Takata USA representative
directly for shipping instructions: Miguel Prigadaa – Tel #: 210-250-5078 or Email: [email protected]
1. Shipping Documents
5. Shipping Documentation Instructions (Cont.)
OP 900PRP Hazardous Materials Certification Form
a) Fill in the following on the FedEx
Copy and the customer copy:
FedEx Ground Shipping Label
•
•
•
Shipper Name
(dealer)
1)
Address
CCN (The CCN # can be found
in the enclosed Subaru dealer list. If
you are unable to locate your CCN,
please contact Cheryl Malloy at Takata:
[email protected] or
TEL # 843-537-8284 )
FedEx Ground Shipping Envelope
b) Date the FedEx Copy and
Customer copy (MM/DD/YY)
2)
Dealership Name
Address
PDF Not Avaliable. View on NHTSA Website
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: WQL-48
Replacement Service Bulletin Number:
MFR Communication Date: 2014-08-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: AIR BAGS
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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