NHTSA ID Number: 10092282
Manufacturer Communication Number: 15-174-14
TSB/Document Date: 2017-02-21
Summary
CLOCK TIME WILL NOT ADJUST OR DISPLAYS DASHES - THIS SERVICE INFORMATION OUTLINES A PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF EITHER THE CLOCK DISPLAY TIME ADJUSTMENT BUTTONS DO NOT WORK OR 3 DASHES APPEAR WHEN THEY ARE PRESSED.
ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
© 2014 Subaru
of America, Inc. All rights reserved.
GENERAL MANAGER q
PARTS MANAGER
q
q
SERVICE INFORMATION
APPLICABILITY: 2015MY Legacy and Outback Models with
Fujitsu Ten (F10) Navigation / Audio System
SUBJECT:
NUMBER: 15-174-14
DATE: 08/07/14
Clock Time Will Not Adjust or Displays Dashes
INTRODUCTION
This Service Information outlines a procedure to address a customer concern of either the clock display
time adjustment buttons do not work or 3 “dashes” appear when they are pressed. The concern may
also be that the displayed time cannot be adjusted when using the “+” or “-“ buttons. These concerns
can be addressed with a customizable setting function of the Navigation / Audio system.
+ / - buttons
COUNTERMEASURE IN PRODUCTION
A production change was made to the clock display during July, 2014 on Legacy after VIN F*010077
and on Outback after VIN F*209668.
The + / - buttons are inoperative when the automatic adjustment of the clock by the GPS function
is selected. Using them will result in either no change to the display (on vehicles prior to VIN
breakpoint shown above) or a change in the display to “- - -“ (after the VIN breakpoint).
+ / - buttons
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru
Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Service Information Number: 15-174-14; Date: 08/07/14
SUBARU
OF AMERICA, INC. IS
ISO 14001 COMPLIANT
ISO 14001 is the international
standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Page 1
SERVICE PROCEDURE / INFORMATION
The time displayed on the clock is adjustable in 2 ways:
•
Time displayed is automatically set by the GPS function of the Navigation system.
•
Time displayed is manually set by the operator by using the + / - buttons.
To change from GPS function to operator (manual) adjustment, follow the 7 steps below:
STEP 1- Press the “HOME” button on the face of the unit to display the HOME screen then press
“SETTINGS”.
STEP 2- From the SETTINGS screen, press “General”.
STEP 3- From the General Settings screen, press “Clock”.
Continued...
Service Information Number: 15-174-14; Date: 08/07/14
Page 2
STEP 4- From the Clock screen, press “Auto Adjust by GPS” to turn the function on or off. In
the white box, there is a check mark which turns from blue to gray when switching the
function from on to off. NOTE: The color change from blue to gray may be somewhat
hard to distinguish.
•
When the check mark is gray (OFF), the time can be adjusted by the operator using
the + / - buttons.
•
When the check mark is blue (ON), the time is adjusted automatically by the GPS
function of the Navigation system.
STEP 5- Once your selection is made, a pop-up reminder screen will appear as a reminder to confirm
the Time Zone and Daylight Saving Time selections are correct before proceeding.
STEP 6- After confirming the Time Zone and Daylight Saving Time selections are correct, press
“OK” then press the HOME button again on the face of the unit.
STEP 7- If a change from GPS to manual adjustment was made, confirm pressing the + / - buttons
makes the desired change to the displayed time to complete the procedure.
Service Information Number: 15-174-14; Date: 08/07/14
Page 3
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TSB/Document ID: 15-174-14
Replacement Service Bulletin Number:
MFR Communication Date: 2014-08-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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