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NHTSA ID Number: 10092231

Manufacturer Communication Number: A46164720421824

TSB/Document Date: 2017-02-18


Summary

THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING FOR A SQUEAL SOUND FROM THE FRONT BRAKES.


Technical Service Bulletin
46 Squeal from front brakes
46 16 47 2042182/4 July 12, 2016. Supersedes Technical Service Bulletin Group 46 number 16-39 dated May 31,
2016 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q5

2013

047567 - 999999

2.0 and 3.0 engines

Q5

2014 - 2017

All

2.0 and 3.0 engines

Condition
REVISION HISTORY
Revision

Date

Purpose

4

-

Revised Service (Updated embedding procedure)
Revised Warranty (Updated claim type)

3

5/31/2016

Revised Service (Added image, added information about pad installation
direction)

2

4/4/2016

Revised Service (Added image, added information about PR codes)
Revised Required Parts and Tools (Added balance weight)

Customer reports hearing a squeal noise from the front brakes in the following conditions:
When:

During first brake application in the morning, with cold brakes

Speed:

Below 20 mph

Temperature:

Below 40ºF

Conditions:

High humidity

© 2016 AudieBay logo of America, Inc.

Page 1 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Tip: For an example of the sound, see the video located at: https://audiexternal.kzoplatform.com/swf/player/314 (Figure 1).

Figure 1. QR code for viewing the
video with a QR code reader on
phones and tablets. Alternatively,
the video can be accessed
through computer internet
browsers at the link provided in
this bulletin.

Technical Background
Not applicable.

Production Solution
Not applicable.

Service
Before proceeding, check the following table to confirm that this bulletin applies.

Model

Model years

Front brakes (BremboeBay logo) disc size

Q5 2.0T (non-hybrideBay logo)

2013 to 2017: All

320 x 30 mm

Q5 3.0T (without SQ5)

2013 to 2017: All

345 x 30 mm

Q5 TDI

2014 to 2017: All

345 x 30 mm

Note:
• This TSB only applies to Q5 models listed in the table above.

© 2016 AudieBay logo of America, Inc.

Page 2 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
• This TSB applies only to vehicles produced after 12/10/2012 (SVM code will only be accepted after production
date of 12/10/2012).
• This TSB does not apply to Q5 models built before 2013 and does not apply to hybrideBay logo or SQ5 models (due to
different front brakes).
Tip: Rust/corrosion build-up, grooves, or glazing on the braking surface of the brake disc may cause brake
noise and must be considered when replacing brake pads. Brake discs that are worn close to the wear limit or that
are at the wear limit may also contribute to brake noise.

1. Replace the front brake pads according to the instructions in Elsa at: Repair manual >> Chassis Brake System
>> 46 Mechanical Components >> Front Brakes >> Brake Pads, Removing and Installing, Brake 1LB and 1LC
or Brake Pads, Removing and Installing, Brake 1LE and 1LP.
Note:
• Some vehicles may have two shims glued to the back of
the front brake pads (Figure 1). Do not transfer these
shims to the new pads.
• New brake pads have an adhesive backing that should be
used to properly attach the pads to the caliper.
• For 3.0 TFSI/TDI only: Brake pads have an arrow that
indicates the correct installation position in the caliper. The
pads should be installed with the arrows following the
forward rotation of the wheel (Figure 2).

Figure 1. Shims on back of front brake pads.

Figure 2. Directional arrow on the back of
front brake pad.

The following steps must be followed to ensure proper installation of the pads:

© 2016 AudieBay logo of America, Inc.

Page 3 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
• Thoroughly clean and dry each piston (Figure 3, arrows) to
ensure that the new pads will properly adhere to the pistons.
• Do not apply any lubricants to the pads or calipers.
• After the pads are installed in the calipers, apply full pedal
pressure for at least 10 seconds to ensure proper adhesion
of the pads to the pistons.
• In order to allow the glue to set, do not drive the vehicle for
10 minutes after new pads have been installed.

Figure 3. Location of pistons.

2. Replace the rear brake pads according to the instructions in Elsa at: Repair manual >> Chassis Brake System
>> 46 Mechanical Components >>Rear Brakes>>Removing and installing brake pads.
For vehicles that require balance weight (3.0 TFSI and TDI):
The balance weight should be assembled in the upper position
near the parking brake electric motor connector (Figure 4).

Figure 4. Balance weight position.

© 2016 AudieBay logo of America, Inc.

Page 4 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
3. Brake embedding:
A. Perform 10 stops from approximately 35 mph to 10 mph with medium pedal pressure.
B. Drive for approximately 2 minutes at approximately 40 mph without braking to allow the brakes to cool
down.
C. Repeat steps A and B if necessary.
Note:
Do not perform ABS stops as a way of embedding the brakes. Brake pads and discs may be permanently
damaged if brakes are overheated prior to being properly embedded.
4. Perform SVM update with the following code: 03A014
This update changes the ABS/ESP software due to the new brake pad compound and changes the vehicle PR
number to help in identifying and tracking vehicles with new parts. After the SVM update, this TSB will not
show up for this VIN in ELSA due to the PR number change. (See table below.)

Model

Actual PR Number – Front Brakes

Target PR Number – Front Brakes

Q5 2.0 TFSI

1LB

1LC

Q5 3.0 TFSI/ 3.0 TDI

1LE

1LP

SVM Update Instructions
1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating
instructions.
2. Update the vehicle using the SVM action code as listed in the table below.

Model

Old Software
Part Number

Old Software
Version

New Software
Part Number

New
Software
Version

SVM Code
Input

Q5 2.0T / 3.0T/ 3.0TDI

8R0907379AS

0020

8R0907379BG

0030

03A014

Q5 2.0T / 3.0T/ 3.0TDI

8R0907379AM

0030

8R0907379BG

0030

03A014

Q5 2.0T / 3.0T/ 3.0TDI

8R0907379AL

0040

8R0907379BG

0030

03A014

© 2016 AudieBay logo of America, Inc.

Page 5 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Claim Type:

• 110 up to 48/50
• If vehicle is outside any warranty, this Technical Service Bulletin is informational only.

Service Number:

4636

Damage Code:

0010

Labor Operations: Wheels remove+reinstall (front)

4405 2000

20 TU

Wheels remove+reinstall (rear)

4405 2000

20 TU

Brake pads, front remove+reinstall

4636 2050

50 TU

Brake pads, rear remove+reinstall

4638 2050

50 TU

GFF and software update

0150 0000

Time stated on
diagnostic
protocol

Diagnostic Time:

(Max 60 TU)
Road test prior to service procedure

0121 0002

10 TU

Road test after service procedure

0121 0004

10 TU

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and AudieBay logo Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2042182/4

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

© 2016 AudieBay logo of America, Inc.

Page 6 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Required Parts and Tools
Part Number

Part Description

Quantity

8R0698151H (3.0 TFSI & TDI)

1 set of front brake pads

1

8R0698151K (2.0 TFSI)

1 set of front brake pads

1

8K0698451D (3.0 TFSI & TDI)

1 set of rear brake pads

1

WHT 001 921

Balance weight with hexagon bolt

2

8K0698451C (2.0 TFSI)

1 set of rear brake pads

1

Check ETKA for applicable part number

Contact (wear sensor)

1

Additional Information
All parts and service references provided in this TSB (2042182/1) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.

© 2016 AudieBay logo of America, Inc.

Page 7 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

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TSB/Document ID: A46164720421824

Replacement Service Bulletin Number:

MFR Communication Date: 2016-04-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SERVICE BRAKES

MFR Component System:

MFR Component Subsystem:


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