GROUP
General
NUMBER
PS231

MODEL
Optima (QF)
2013MY
DATE
December 2012

2013 KIA OPTIMA CUSTOMER TIPS

SUBJECT:

In an effort to better educate and familiarize customers about some of the features in
their recently purchased 2013 Kia vehicle, Kia Motors America would like all dealership
service personnel to be familiar with the model tips outlined here to help maximize
owner satisfaction with certain features.
Feature highlights:
•

Bluetooth® Wireless Technology

•

Rear Parking Assist (if equipped)

•

UVO Jukebox

•

Tilt/Telescoping Steering Wheel

•

iPod®/USB Connectivity

•

Windshield Defogging

•

Satellite Radio Reception (if
equipped)

•

Condensation inside exterior
vehicle lights

•

Power Folding Mirrors (if equipped)

•

Rear Trunk Operation

•

Air-Ventilated Front Seats (if
equipped)

•

Headrest Adjustment

•

Driver Position Memory System (if
equipped)

•

Wind Buffeting

Page 1 of 6

Bluetooth® 1 Wireless Technology
Using Voice Recognition
•

Your Voice Recognition (VR) system may
have difficulty understanding some accents or
uncommon names.

•

When using VR to place a call, speak in a
moderate
tone,
with
clear
natural,
pronunciation.

•

Wait for system to beep before speaking any
commands.

•

Open windows, moon roof or an A/C fan
operating at higher speeds can interfere with
VR.

•

Do not store single-name entries (e.g., “Bob”,
“Mom”, etc.) Instead, always use full names
(including first and last names) for these
contacts.

•

Do not use special characters (e.g., ‘@’, ‘-’,
‘*’, ‘&’, etc.)

•

Do not use abbreviations (i.e., use
“Lieutenant” instead of “Lt.”) or acronyms (i.e.,
use “County Finance Department” instead of
“C.F.D.”; Be sure to say the name exactly as it
is entered in the contacts list.

•

The Contacts Sync (Phonebook Download)
feature allows you to choose whether your
phone contact list will transfer to your vehicle
contacts each time your phone is connected
or only at the initial phone pairing.

•

•

If Contacts Sync is set to OFF, your phone
contacts will download only at the initial
pairing. This allows you to make calls
without waiting for your phone contact list to
download.

Bluetooth® Wireless Technology and
Phone Reception
•

Bluetooth® Wireless Technology is an
®
extension of your Bluetooth -enabled
phone’s functionality. This means that
®
reception while using Bluetooth Wireless
Technology may be affected the same way
your phone may be affected by reception
issues (e.g., if your phone has no reception
in certain areas).

Pairing or Connecting Your Phone
•

During the pairing process, please make
sure you accept the connection request on
the phone and check the box that says
“Don’t ask again.”

•

If your phone doesn’t automatically connect
when you enter your vehicle try either
waiting for 1 minute, then retry connecting —
®
turn phone’s Bluetooth off and then on or
delete phone from radio and re-pair. If these
methods do not work, the phone or software
version of the phone may not be compatible
with the radio.

•

Phone specifications change frequently and
some phones may have varying compatibility
®
levels with the Bluetooth system. You can
phone
compatibility
check
available
information online at www.kia.com in the
®
Bluetooth Wireless Technology section of
the Owners page as follows: Select “General
Info” under the Owners’ Tab, click on
®
Bluetooth icon and then select “Setup”, and
enter your phone and carrier information.

If Contacts Sync is set to ON, contacts stored
in your phone will download each time your
phone is connected. There may be a delay
before the system is available to place a call.

Steering Wheel Controls

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UVO Jukebox (if equipped)2
The Jukebox feature allows you to copy songs to the internal hard
drive of the UVO system. Song files can be copied from MP3 CDs
or USB devices, not from iPod, Zune, or commercial CDs, due to
copy restrictions. File types that can be copied to the Jukebox are
limited to MP3 and WMA files.

iPod® 3/USB Connectivity
For most Kia vehicles, the Kia Power Cable is needed in order to operate an iPod with the audio
buttons on your vehicle’s (non-UVO) Audio System. The PC Cable provided by Apple may cause a
malfunction and should not be used. If your vehicle is equipped with the UVO
system, you must use the PC Cable provided by Apple to connect your iPod .
®

®

All external devices should be disconnected before ignition is turned off
and should not be connected until AFTER a vehicle has been turned on.

Satellite Radio Reception (if equipped)
Satellite radio reception requires direct line of sight with the
satellite transmitting the radio signal. Tunnels, bridges, covered
parking, mountainous terrain, tall buildings, heavy foliage and
other obstacles may momentarily interrupt the signal. This is
normal operation, and reception will be restored after a few
seconds.
The signal can become weak in some areas that are not covered
by the Sirius repeater network.

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Power Folding Mirrors (if equipped)
To fold or unfold the outside rearview mirrors, press the folding mirror
button to actuate them. Please do not attempt to fold the mirrors manually,
as this will cause the mirror to be not synchronized with the electric motor.
Should power folding mirrors be folded in or out manually, they should be
re-synched with the motors or they may not remain in the desired position
or may appear loose. To sync a power folding mirror with the motor, use the
button on the driver’s door panel to cycle the power mirror. The mirror
should then operate properly when using the power folding option. Cycle
the mirror up to three times to ensure proper operation.

Rear Trunk Operation
For vehicles equipped with a Smart Key, the rear hatch will unlock as you approach your vehicle with the
Smart Key in your possession. You do not have to unlock it—simply walk
up to your vehicle and use the handle at the rear to lift open the rear
hatch. Once you are finished, simply close the rear hatch and it will
lock automatically once you walk away.
If you unlocked your vehicle or opened the rear hatch by pressing the
unlock button on your Smart Key (even though it is not necessary to do
so), be sure to press the lock button on the Smart Key before
walking away, to ensure your vehicle is locked again .

Air-Ventilated Front Seats (if equipped)
If vehicle is equipped with ventilated front seat(s), this helps improve
occupant comfort by drawing interior temperature air through the
seating surface (not from the air conditioner.)

Headrest Adjustment
The headrest may be adjusted forward by pulling the headrest forward at an
upward angle. To adjust the headrest back, pull the headrest completely
forward at an upward angle and then release.

Page 4 of 6

Driver Position Memory System (if equipped)
To store a seating position into memory, first place the shifter into P
(Park) while the ignition switch is on, then:
1. Adjust the driver’s seat, outside rearview mirror, steering wheel and
instrument panel illumination level.
2. Press the SET button on the control panel. System will beep once.
3. Within 5 seconds of pressing the SET button, press one of the
memory buttons. The system will beep twice to confirm.

Wind Buffeting
In many vehicles, when a rear window is down and the front windows are up, air flowing past the
open window induces pressure oscillations or pulsations which may be uncomfortable. Lowering
the front windows slightly can alleviate this wind buffeting.

Rear Parking Assist (if equipped)
The back-up warning system provides an audible warning if an object is sensed within its
detectable range. The objects sensed can be located slightly to the side (such as an adjacent
vehicle, pole, etc) as well as directly behind the vehicle. This is normal operation of the system.

Tilt/Telescoping Steering Wheel
To adjust the steering wheel, push down the lock-release lever (B) and adjust
to desired angle (C) and distance (D). When finished, pull up the lock-release
lever (B) to lock steering wheel in place.
Note that when adjusting the steering wheel distance (D) in and out, the effort
is reduced if the wheel is lifted upward when pulling out/pushing in.

Page 5 of 6

Windshield Defogging
Windshield fogging is caused by moisture in the air
condensing on the cold glass. The following practices
can help reduce window fogging:
• Keeping the inside of the glass as clean as
possible.
• Utilizing the Defrost Mode activates the A/C &
opens Fresh Air Vent.
• Adjusting the Temperature Control to a warmer
temperature.

Condensation Inside Exterior Vehicle Lights
Your vehicle’s exterior lights with clear lenses are vented to the
atmosphere to release pressure as the air inside heats and cools.
When humid/moist air enters the headlight/taillight, the moisture may
condense on the lens surface and appear as fogging or water droplets.
This is a normal condition and the moisture will evaporate when the
lights are turned on or when the temperature increases.

1

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks
by Kia is under license. A Bluetooth® enabled cell phone is required to use Bluetooth® Wireless Technology.
2
UVO (Powered by Microsoft®) Microsoft® is a registered trademark of Microsoft Corporation in the United States
and/or other countries. 4zune® is a registered trademark of Microsoft Corp. in the United States and/or other countries.
3
iPod® mobile digital device is not included. iPod® is a registered trademark of Apple Inc. Kia is not affiliated with Apple Inc.

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