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NHTSA ID Number: 10091504

Manufacturer Communication Number: NTB13-100C

TSB/Document Date: 2017-02-14


Summary

"VERSA SEDAN AND VERSA NOTE; ENGINE TURNS OFF OR HESITATES WHEN ACCELERATING FROM A STOP DURING HOT AMBIENT TEMPERATURES (+100F) THIS BULLETIN HAS BEEN AMENDED. THE APPLIED VEHICLES AND IF YOU CONFIRM SECTIONS, AS WELL AS TABLE A ON PAGE 5 HAVE BEEN REVISED. PLEASE DISCARD ALL PREVIOUS VERSIONS."


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TSB/Document ID: NTB13-100C

Replacement Service Bulletin Number:

MFR Communication Date: 2016-08-25

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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Classification:

Reference:

EC13-012c

Date:

NTB13-100c

August 25, 2016

VERSA SEDAN AND VERSA NOTE; ENGINE TURNS OFF OR
HESITATES WHEN ACCELERATING FROM A STOP DURING
HOT AMBIENT TEMPERATURES (+100°F)
This bulletin has been amended. The APPLIED VEHICLES and IF YOU CONFIRM sections, as well
as Table A on page 5 have been revised. Please discard all previous versions.

APPLIED VEHICLES:

2012-2016 Versa Sedan (N17)
2014-2016 Versa Note (E12)

IF YOU CONFIRM
The engine turns OFF or hesitates when accelerating from a stop during hot ambient
temperatures (+100°F),
AND
The engine is able to be restarted.

ACTION
1. Refer to step 6 in the SERVICE PROCEDURE to see if this bulletin applies to the
vehicle you are working on.
2. If this bulletin applies, reprogram the ECM.
3. For 2013 Versa Sedan only: If ECM reprogramming applies, determine if TCM
reprogramming also applies.

Refer to page 6 in the SERVICE PROCEDURE.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.
1/12

SERVICE PROCEDURE
NOTE:

For 2013 Versa Sedan only: This procedure may require reprogramming of the ECM
and TCM which means most steps in this procedure may need to be done twice.

Most instructions for reprogramming with CONSULT-III plus (C-III plus) are
displayed on the CONSULT PC screen.

If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure.

Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume
Learn (IAVL) conditions:

 Engine coolant temperature: 70 -100°C
(158 - 212°F)
Battery voltage: More than 12.9V (At idle)
Transmission: Warmed up
Figure A

After reprogramming is complete, you will be required to perform Throttle Valve
Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC
erase.

CAUTION:

Connect the GR8 to the 12V battery and select ECM Power Supply Mode.
If the vehicle battery voltage drops below 12.0V or rises above 15.5V during
reprogramming, the ECM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the ECM may be damaged.

Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within
range of the CONSULT PC during reprogramming, reprogramming may be
interrupted and the ECM may be damaged.

2/12

NTB13-100c

1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.

2. Open / Start C-III plus.

3. Wait for the plus VI to be recognized.

Serial number will display when the plus VI is recognized.

4. Select Re/programming, Configuration.

VI is
recognized

Step
4

Figure 1

5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in
Figure 2 on the next page.

3/12

NTB13-100c

6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows:
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).

6A: Current P/N

Figure 2

B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number
column in Table A on the next page.

If there is an ECM P/N match, this bulletin applies. Continue with the ECM
reprogramming procedure.

If there is not an ECM P/N match, this bulletin does not apply.

4/12

NTB13-100c

Table A
MODEL

MODEL
YEAR

CURRENT ECM P/N: 23710-

2012

3AB2A, 3AB2D, 3AB2E, 3AB3A, 3AB3D, 3AB3E
3AB4A, 3AB4D, 3AB4E, 3AB9A, 3AB9B

2013

9KA0B, 9KA1B, 9KA1C, 9KA2B, 9KA2C,
9KA3B, 9KA3C

2014

9KF0A, 9KF0B, 9KF1A, 9KF1B
9KF2A, 9KF3A

2015

9KE0A, 9KE0B, 9KE0C
9KE1A, 9KE1B, 9KE1C, 9KE1D
9KE2A, 9KE2B, 9KE2D, 9KE2E

2016

9KN0A, 9KN0B, 9KN0C
9KN1A, 9KN1B, 9KN1C
9KN2A, 9KN2B, 9KN2C

2014

3VB1B, 3VB2B, 3VB3B, 3VB4B
3VB5B, 3VB5C

2015

9MB0A, 9MB0B
9MB1A, 9MB1B
9MB2A, 9MB2C, 9MB2D
9MB3A, 9MB3C, 9MB3D
9MB4A, 9MB4C, 9MB4D
9MB5A, 9MB5C, 9MB5D

2016

9MD0A, 9MD0B, 9MD0C
9MD1A, 9MD1B, 9MD1C
9MD2A, 9MD2B, 9MD2C
9MD3A, 9MD3B, 9MD3C
9MD4A, 9MD4B, 9MD4C
9MD5A, 9MD5B, 9MD5C

Versa Sedan

Versa Note

See the next page for 2013 Versa Sedan.

5/12

NTB13-100c

For 2013 Versa Sedan with CVT only:
If ECM reprogramming applies, you may need to perform TCM reprogramming.
1. If ECM reprogramming is needed, complete it first.
2. When ECM reprogramming is complete, restart the reprogramming process for the
TCM.
3. When you get to step 6 on page 4, confirm TCM reprogramming is needed as follows:
NOTE: The screen in Figure 2 on page 4 will be similar for TCM reprogramming.
A. Find the TCM Part Number and write it on the repair order.
B. Compare the P/N you wrote down to the number in the Current TCM Part Number
column in Table B, below.

If there is a TCM P/N match, continue with TCM reprogramming procedure.

If there is not a TCM P/N match, this procedure is complete.

Table B
MODEL

MODEL YEAR

CURRENT TCM P/N: 31036-

Versa Sedan

2013

9KB1B, 9KB1C

6/12

NTB13-100c

7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.

NOTE:

In some cases, more than one new P/N for reprogramming is available.
 In this case, the screen in Figure 3 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for
further diagnosis.

xxxxx-xxxxx

xxxxx-xxxxx

xxxxxxxxxxxxxxxxxxxxxx

xxxxx-xxxxx

xxxxx-xxxxx

xxxxxxxxxxxxxxxxxxxxxx

Figure 3

7/12

NTB13-100c

8. When the screen in Figure 4 displays, reprogramming is complete.

NOTE: If the screen in Figure 4 does not display (reprogramming does not complete),
refer to the information on the next page.

9. Disconnect the battery charger from the vehicle.

10. Select Next.

Step
10

Figure 4

NOTE:

In the next steps (page 10), you will perform Throttle Valve Closed Position, Idle Air
Volume Learn, Accelerator Closed Position, and DTC erase.

These operations are required before C-III plus will provide the final reprogramming
confirmation report.

8/12

NTB13-100c

ECM Recovery
Do not disconnect plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 5:

Check battery voltage
(12.0–15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through
on first attempt and can be
selected more than once.

Figure 5

If reprogramming does not complete and the “X” icon displays as shown in
Figure 6:

Check battery voltage
(12.0 – 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.

Figure 6

9/12

NTB13-100c

11. Follow the on-screen instructions to perform the following:

Throttle Valve Closed Position

Idle Air Volume Learn (IAVL)

NOTE:
 Listed below are common conditions required for IAVL to complete.
 If IAVL does not complete within a few minutes, a condition may be out of
range.
 Refer to the appropriate Electronic Service Manual (ESM) for specific
conditions required for the vehicle you are working on.
o
o
o
o
o
o
o

Engine coolant temperature: 70 -100° C (158 - 212°F)
Battery voltage: More than 12.9V (At idle)
Selector lever: P or N
Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
Steering wheel: Neutral (Straight-ahead position)
Vehicle speed: Stopped
Transmission: Warmed up

Accelerator Pedal Close Position Learning

Erase DTCs

Go to the next page.

10/12

NTB13-100c

12. When the entire reprogramming process is complete, the screen in Figure 7 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty
documentation.
15. Select Confirm.

xxxxx

Step
13

xxxxx
xxxxxxx
xxxxxxxxxxxxxxxxx

Step
14

Step
15

Figure 7
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.
19. Make sure the vehicle operates correctly and the MIL is OFF.

If the MIL comes ON, go back to ASIST for further diagnostic information.

Diagnosis and repairs beyond ECM reprogramming (and TCM reprogramming, if it
applies) are not covered by this bulletin.

11/12

NTB13-100c

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

Reprogram ECM

(1)

DE97AA

HD

32

(2)

(1) Refer to the electronic parts catalog (FAST or equivalent) and use the ECM part number
as the Primary Failed Part (PFP).
(2) Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated FRT.

AND if TCM Reprogramming Applies (2013 Versa Sedan only)

Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Reprogram TCM

PFP
(1)

OP CODE
JE99AA

FRT
(2)

(1) Refer to the electronic parts catalog (FAST or equivalent) and use the ECM part number
as the Primary Failed Part (PFP).
(2) Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated FRT.

12/12

NTB13-100c

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