ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER

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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.

SERVICE BULLETIN
NUMBER: 12-152-13

APPLICABILITY: 2013MY BRZ
SUBJECT:

DATE: 06/18/13

Door Mirror Loose / Vibrating

INTRODUCTION
Should you receive a customer concern of looseness or vibration in either of the door mirrors, a
design change has been made to the 3 mirror head mounting holes in the mounting base. In addition,
a new retaining bolt and tightening torque specification are now used to secure the mirror head to
the mounting base. This Bulletin addresses how to repair the existing mirror assembly on the car by
replacement of the three mounting screws with revised fasteners and instructions.
COUNTERMEASURE IN PRODUCTION
Revised door mirror assemblies were incorporated into production December 28, 2012, starting with
the following VIN:
STARTING VIN

PRODUCTION DATE

D*606352

December 28,2012

PART INFORMATION
PART NAME

NEW PART NUMBER

DESCRIPTION

Mirror Bolt Flange

91032CA000

Mounting Bolt (qty. 3 required)

MATERIAL NEEDED:
Loctite #243 (BLUE) medium-strength thread locking compound

Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.

Bulletin Number: 12-152-13; Date: 06/18/13

SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.

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SERVICE PROCEDURE / INFORMATION
1. Follow the procedure outlined in the applicable Service Manual for removing the mirror
assembly. After removing the mirror assembly, remove the 3 Phillips screws which hold the
mirror head to the base as circled in the photo below.
NOTE: This service procedure applies only to mirror heads secured to their mounting base with
Phillips screws. If you find the new hex-head bolts are already in place, diagnose the cause of the
loose mirror head and repair or replace accordingly.
Do not remove

Arrow indicates where to look for the
three Phillips screws.
IMPORTANT: Avoid damaging the Phillips drive portion of the screws by using a good No. 2 size
Phillips screw driver. They are installed with a thread locking compound and may require some extra
force to remove.
(Original M5 Phillips head screw)

(Replacement bolt)

12mm

12mm

Chamfer

M5 hexagon head bolt
with flange

Continued...
Bulletin Number: 12-152-13; Date: 06/18/13

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2. Apply thread locking compound to the bolt threads as shown above. Follow the instructions on
the product packaging for proper curing time. Install and torque the 3 mounting bolts to 4 Nm,
(35.4 inch-pounds).
3. Reinstall the mirror assembly in the reverse order of removal.
ADDITIONAL REFERENCE INFORMATION ONLY
The part number information below for the mirror assemblies has been provided for reference only
when replacement is required. Always confirm this information with your Parts Department before
ordering.
PART NAME

NEW PART NUMBER

DESCRIPTION

91036CA081

Manual, w/ heater, R/Hand

91036CA091

Manual, w/ heater, L/Hand

91036CA141

Manual, w/out heater, R/Hand

91036CA151

Manual, w/out heater, L/Hand

R View Mir Unit

WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
LABOR DESCRIPTION

One Door Mirror Assembly Repair

LABOR
OPERATION #

FAIL
CODE

A916-123

LABOR
TIME

0.4
XBE-48

Both Door Mirror Assemblies Repair

A916-124

0.7

NOTE: Up to $1.00 can be claimed in Sublet for thread locking compound.

Bulletin Number: 12-152-13; Date: 06/18/13

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