ISL9 CM2250 Novabus DEF and Coolant Line Rerouting Campaign

Campaign Number
C1388

Revision Level
C

Date
23-MAY-2014

Expiration Date (U.S. and Canada)
31-DEC-2014
Engine Family
ISL, ISLe3, QSL9

Fuel System

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Group Number

Expiration Date (International)
31-DEC-2014
Plant

Build Date
From

To

CM2250

Warranty Campaign
ISL9 CM2250 Novabus DEF and Coolant Line
Rerouting Campaign
Attention

U.S / Canadian Distr./Branches and Div. Offices
U.S / Canadian Dealers

This is to revise and replace Campaign 1388-B, dated 15-Oct-2013. This revision is to:
1. Extend the expiration date to 31-Dec-2014, and
2. Clarify SRT 99-902, and
3. Add ESNs to the ESN list.
If additional information is required, contact your Cummins Warranty Operations Group
Leader.

Description
The Campaign is being issued to address FC 3569 occurrences on ISL9 aftertreatment
systems that may lead to failed DEF dosing valves in transit bus applications. The rerouting of
the DEF supply line and coolant lines to the dosing valve has been determined to reduce FC
3569. Please refer to the attached ESN list for all applicable engine aftertreatments.

https://qsol2.cummins.com/qs3/pubsys2/xml/en/campaign/2013/c1388.html

12/1/2014

ISL9 CM2250 Novabus DEF and Coolant Line Rerouting Campaign

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NOTE: This Campaign is retroactive to July 29, 2013, and covers work performed prior
to the actual release date of this Campaign, that meets the requirements of this
document.

Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must be on the attached ESN list.
After verifying that the engine meets the above requirements, perform the following actions:
1. Reroute the DEF supply line and coolant lines to the DEF dosing valve per the procedure
in Attachment B.

Material Disposition
Materials removed as a result of this field action must be scrapped.

Reimbursements
Parts
NOTE: The Reroute Part Kit for this field action is to be ordered through Prevost.
Prevost can be contacted at https://prevostparts.volvo.com/support/ The cost of this kit
is not to exceed $19.50 and should be claimed as a consumable.
NOTE: When ordering part kit, reference Novabus service document SB2053 to obtain
negotiated Campaign pricing.
The following parts are covered under this field action:
Part Number

Quantity

Description

N8900911

1

DEF AND COOLANT LINE REROUTE KIT

NOTE: SRTs to gain access that are required to complete the repair, that are sufficiently
explained in the claim narrative, may also be claimed on this action.
NOTE: SRT 99-902 is being provided to reroute the DEF supply line and coolant lines for
the DEF dosing valve. It also accounts for checking the lines for leaks after the
procedure has been completed.

Labor using applicable Access Code and Time:

https://qsol2.cummins.com/qs3/pubsys2/xml/en/campaign/2013/c1388.html

12/1/2014

ISL9 CM2250 Novabus DEF and Coolant Line Rerouting Campaign

SRT
Code
00-90X
99-902

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Description

Time
(hrs)

Administrative time
DEF AND COOLANT LINE REROUTE - CHECK FOR COOLANT
LEAKS (QTY 7)

.7

Travel
Travel is not covered under this field action. Towing is not covered under this field action.

Other Claimables
Consumables are covered under this field action.

Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your
local Cummins Distributor.
Claim Codes
Description
Account Code:
Pay Code:
Pay Code:
Pay Code:
Failure Code:

Code
65
Distributor = X
Dealer = D
International = I
WUSDVY

Attachments
Click here to see c1388-e_esn-list.xls
Click here to see c1388_novabus_def_and_coolant_line_reroute_procedure-attach-b.pdf
Last Modified: 07-Nov-2014
Copyright © 2000-2010 Cummins Inc. All rights reserved.

https://qsol2.cummins.com/qs3/pubsys2/xml/en/campaign/2013/c1388.html

12/1/2014