Service Bulletin
September 21, 2016

16-066
04945 Version 2

Warranty Extension: 2010 Accord Crosstour Software Update for
Lock-up Clutch Function
Supersedes 16-066, dated August 30, to revise the information highlighted in yellow
AFFECTED VEHICLES
Year
Model
2010
Accord Crosstour

Trim
ALL

VIN Range
Check the iN VIN status for eligibility

REVISION SUMMARY
Under BACKGROUND and REPAIR PROCEDURE, information was added to indicate this software should only be
applied when the customer requests it because of a judder.
BACKGROUND
There is a judder from the torque converter lock-up clutch felt while driving between 20–45 mph. To minimize the
possibility for the judder to occur, a software update for the transmission is available at the customer’s request.
Additionally, the transmission fluid will be replaced.
The software update is available to customers free of charge for 8 years from the original date of the vehicle’s purchase
or 105,000 miles, whichever comes first. The software update can be applied to a vehicle after the extended warranty
has expired, but the customer is responsible for any costs.
Additionally, the warranty on the torque converter in affected vehicles is being extended to 8 years from the original date
of purchase or 105,000 miles, whichever comes first. Refer to 16-067, Warranty Extension: 2010 Accord Crosstour
Torque Converter for more information about the warranty extension.
There are two bulletins applicable to this issue:
•
•

16-066, Warranty Extension: 2010 Accord Crosstour Software Update for Lock-up Clutch Function – Update the
software in the vehicle.
16-067, Warranty Extension: 2010 Accord Crosstour Torque Converter - Replace the torque converter.

If the customer indicates there is a judder, complete 16-066 first to update the vehicle. If the judder returns after
updating the vehicle, the torque converter may need to be replaced; refer to 16-067 for diagnostic and repair
information. This update should be applied because the customer indicates there is a judder.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
CORRECTIVE ACTION
If the customer indicates there is a judder, update the PGM-FI software with the HDS, then replace the ATF.
If the judder returns after the software update, refer to service bulletin 16-067, Warranty Extension: 2010 Accord
Crosstour Torque Converter, to replace the torque converter.

CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Honda automobile dealer.

© 2016 American Honda Motor Co., Inc. – All Rights Reserved

Page 1 of 3

PARTS INFORMATION
Part Name

Part Number

Quantity

Drain Plug Washer (18 mm)

90471-PX4-000

1

ATF Fill Sealing Washer (24 mm)

90441-PK4-000

1

REQUIRED MATERIALS
Part Name

Part Number

Quantity

Honda Genuine ATF DW-1

08200-9008

4

WARRANTY CLAIM INFORMATION
Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template ID

Failed Part Number

1255E0

Update the PGM-FI
software, then replace the
ATF.

0.5 hr

6V100

JZ900

16-066A

37805-RBR-A570

SOFTWARE INFORMATION
NOTE: Unnecessary or incorrect repairs resulting from a failure to update the i-HDS are not covered under warranty.
i-HDS Software Version: 1.001.011 or later
J2534 Software Information:
PC Application Version 1.0.1.15 or later
Database update 08-AUG-2016 or later
Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above.
Do only the update listed in this service bulletin.
You cannot apply the updates with the MVCI as a standalone tool. To update the vehicle you must use the MVCI or
the DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS.
For more information about updating the HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-023,
Updating Control Units/Modules.
Year/Model
Software System
Program ID (or later)
Program P/N (or later)
2010 Crosstour 2WD
PGM-FI
BRA570
37805-RBR-A570
2010 Crosstour AWD
PGM-FI
BRA070
37805-RBR-A070
REPAIR PROCEDURE
NOTE:
• Only update the vehicle if the customer indicates there is a judder.
• You can’t update the vehicle using the MVCI as a standalone tool.
• Connect a fully charged jumper battery to the vehicle and leave it connected during the entire procedure to
maintain steady voltage.
• Never turn the ignition to OFF or ACCESSORY during the update. If there is a problem with the update, leave
the ignition turned to ON.
• To prevent PCM control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C,
power windows, door locks, etc.) during the update.
1. Make sure the correct odometer reading is recorded on the RO.

Page 2 of 3

2. Update the PGM-FI software by selecting the i-HDS Disagnostic System icon. Refer to Service Bulletin
01-023, Updating Control Units/ Modules.

3. Select J2534 Rewrite.

4. Select Start, then follow the screen prompts.
NOTE: Don’t enter a bulletin number.

5. Start the engine, and let it warm up to operating temperature (the radiator fan comes on), position the vehicle on a
lift, and turn the engine off.
6. Remove the ATF filler bolt and the sealing washer.
7. Raise the vehicle and make sure it is securely supported.
8. Remove the drain plug and drain the ATF.
9. Reinstall the drain plug using a new drain sealing washer, and torque it to 49 N.m (36 lb-ft).
10. Lower the vehicle and then refill the transmission with ATF DW-1 through the filler hole.
2WD

3.5 quarts (3.3 L)

AWD

3.0 quarts (2.8 L)

11. Install the ATF filler bolt using a new sealing washer, and torque it to 44 N.m (32 lb-ft).
12. Check that the fluid is filled to the proper level.
13. Return the vehicle to the customer. If the vehicle comes back with the customer indicating there is a judder, go to
service bulletin 16-067, Warranty Extension: 2010 Accord Crosstour Torque Converter.
END
Page 3 of 3