In-Shop Campaign, ISL CM2350 Transit Application Coolant Level Sensor

Campaign Number
C1744

https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2017/c1...

Revision Level
C

Expiration Date (U.S. and Canada)
01-JAN-2017

Date
15-APR-2016

Group Number

Expiration Date (International)
01-JAN-2017

U.S / Canadian Distr./Branches and Div. Offices
This is to revise and replace Campaign 1744-B, dated 18-Mar-2016. This revision is to:
1. Add clarifying narrative.
If additional information is required, contact your Cummins Warranty Operations Group Leader.

This In-Shop Campaign provides authorization for certified repair locations to remove and replace
the coolant level sensors on certain ISL9 CM2350 engines in transit bus applications while the unit
is in for any maintenance or repair. Certain restrictions on reimbursement apply. Please refer to the
Reimbursement section below.
Sensor Part Number 2872933 may experience pin corrosion as the result of inadequate sealing
performance of the electrical connector. This action replaces the electrical connector by solder
splicing a short jumper harness containing a Deutsch connector to provide improved protection
against moisture intrusion.

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In-Shop Campaign, ISL CM2350 Transit Application Coolant Level Sensor

https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2017/c1...

In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must be on the attached ESN list, and
3. must be in a transit bus application, and
4. Owner must be agree to replace the sensors mating connector with a solder splice.
After verifying that the engine meets the above requirements, perform the following actions:
1. Disconnect and remove the upper and lower coolant level sensors, Part Number 2872933,
from the OEM harness and remove sensor from the coolant surge tank. See the ISL9
CM2350 L101 Service Manual, Bulletin 4310787. Please refer to Procedure 019-017 in
Section 19.
2. Cut the OEM harness 23.4mm [1 in] behind the OEM connector. See TSB150177 and refer to
Scenario 1 Resolution.
3. Install electrical connector, Part Number 5299971. See the ISL9 CM2350 L101 Service
Manual, Bulletin 4310787. Please refer to Procedure 019-199 in Section 19. Please reference
Solder Splice section.
4. Install new coolant level sensor, Part Number 4359193(for Nova Bus, please see note below),
into the surge tank and connect to electrical connector, Part Number 5299971. See the ISL9
CM2350 L101 Service Manual, Bulletin 4310787. Please refer to Procedure 019-017 in
Section 19.

Materials removed as a result of this field action must be scrapped.

Parts
NOTE: Coolant Level Sensors are listed as OPTIONAL. Please select the appropriate sensor
for the application. Part Number 4384457 is to be used ONLY for Nova Bus applications.
The following parts are covered under this field action:
Part Number

Quantity

Description

435919300

2

SWH,LVL(OPTIONAL)

438445700

2

SWH,LVL(OPTIONAL - FOR NOVA BUS ONLY)

529997100

2

TOL,SVC

NOTE: This In-Shop Campaign does not reimburse for any SRTs, except those that are
listed . It is recommended, but not required, that this Field Action be performed as part of
another Cummins warrantable repair event to allow reimbursement for charges, such as

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In-Shop Campaign, ISL CM2350 Transit Application Coolant Level Sensor

https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2017/c1...

travel, admin, troubleshooting or access issues, that are outside of the scope of this
document.

Labor using applicable Access Code and Time:
SRT Code
19-146
19-319

Description
Coolant Level Sensor - Remove and Install
Wiring Harness Connector - Replace

Time (hrs)

Travel
Travel is not covered under this field action. Towing is not covered under this field action.

Other Claimables
Consumables are covered under this field action.
NOTE: Up to twenty five dollars ($25.00 USD) is allowed for coolant refill.

For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local
Cummins Distributor.
Claim Codes
Description
Account Code:
Pay Code:
Pay Code:
Pay Code:
Failure Code:

Code
65
Distributor = X
Dealer = D
International = I
WEDCBM

Click here to see c1744-b_esn-list.xls

Last Modified: 15-Apr-2016
Copyright © 2000-2010 Cummins Inc. All rights reserved.

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