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NHTSA ID Number: 10085334

Manufacturer Communication Number: T1465A

TSB/Document Date: 2016-12-01


Summary

THIS TEMPORARY REPAIR PRACTICE DIRECTS THE ACTIONS FOR CERTAIN FUEL PUMP REPAIRS ON ENGINES THAT HAVE CERAMIC PUMPING PLUNGERS IN THE HIGH PRESSURE PUMP. THE REPAIR ACTION WILL APPLY WHEN EITHER THE CERAMIC PLUNGER(S) IS FRACTURED OR DAMAGE TO THE ROLLER/TAPPET ASSEMBLY IS FOUND. THIS IS A REVISION TO A PREVIOUS COMMUNICATION.


ISX15eBay logo / QSX15 CM2250 Fuel Pump Repair Instructions for Ceramic Plunger Fracture or ... Page 1 of 5

TRP Number
T1465

Revision Level
A

Date
21-MAR-2014

Expiration Date (U.S. and Canada)
01-MAR-2015
Engine Family
ISX, QSX15ISX15

Fuel System

Group Number

Expiration Date (InternationaleBay logo)
01-MAR-2015
Plant

Build Date
From

To

CM2250

Temporary Repair Practice
ISX15eBay logo / QSX15 CM2250 Fuel Pump Repair
Instructions for Ceramic Plunger Fracture or
Roller/Cam Damage
Attention


U.S / Canadian Distr./Branches and Div. Offices
Worldwide distr./ branches and Div./Reg Offices
U.S / Canadian Dealers

This is to revise and replace TRP 1465, dated 17-Feb-2014. This revision is to:
1. Add narrative for clarification, and
2. Add all parts as OPTIONAL, and
3. Clarify that pre-authorization is required for Dealers prior to initiating any repairs
associated with the actions in this document.
If additional information is required, contact your CumminseBay logo Warranty Operations Group
Leader.

Description

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This TRP is being issued to direct the actions for certain fuel pump repairs on ISX15eBay logo / QSX15
CM2250 Engines that have ceramic pumping plungers in the high pressure pump. The repair
action will apply when either the ceramic plunger(s) is fractured OR damage to the roller /
tappet assembly is found.
Pre-Authorization is required for Dealers prior to initiating any repairs associated with
the actions in this document.
NOTE: For engines still within coverage, a separate claim should be filed to Warranty for
reimbursement of the fuel pump replacement portion of the repair. In all other cases, the
entire work completed can be filed to this TRP.
This TRP is retroactive to failures on or after 01-Feb-2014.

Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must be on the attached ESN list, and
3. must be within the 5 year/500,000 miles in service window for the ISX15eBay logo Automotive
applications OR within the the 4 year/4,000 hour in service window for the QSX15
Industrial applications.
After verifying that the engine meets the above requirements, perform the following actions:
1. Please refer to TSB#140019 for instructions to follow for inspection and repair
procedures.
Pre-Authorization is required for Dealers prior to initiating any repairs associated with
the actions in this document.
Engines repaired using the instructions within this TRP will be placed on a list that will cover
them against future ceramic or metal debris damage to the lubrication system for the period of
time, from the fail date associated with this TRP, stated below:
a. The lesser of 4 months / 30,000 miles for automotive engines.
b. The lesser of 4 months / 250 hours for industrial engines.

Material Disposition
*Material removed as the result of this field action that have core value should be sent to
ReCon® unless flagged by the Enhanced Parts Return (EPR) process.
*Parts flagged via the EPR process should be returned following the stated instructions.
*Material removed with no core value should be scrapped.

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Reimbursements
Parts
NOTE: The fuel pump and the fuel pump mounting gasket will be used on all repairs, but
are listed as optional as they will only be claimed to the TRP when an ESN is out of
coverage.
NOTE: The remaining parts are optional based on the damage inspection/repair
direction outlined in TSB140019 and when converting from a three cylinder pump to a
two cylinder pump is required OR from a bottom mount pump to top mount pump.
a. Please refer to TSB110064 (New Two-Cylinder High-Pressure Fuel Pump Assembly) if
replacing a three-cylinder two-piston pump with a two-cylinder pump.
b. New fuel lines are required if replacing a fuel pump gear pump with bottom mount fuel
lines. Please refer to TSB130044 (New Fuel Pump Gear Pump with Revised Fuel Line
Locations).
NOTE: Additional parts, such as gaskets and fasteners, that are required to complete
the repair but not listed, may be claimed if sufficiently explained in the claim narrative.
The following parts are covered under this field action:
Part Number

Quantity

Description

309380700

5

SCR,CAP (OPTIONAL)

309393200

4

SCR,CAP (OPTIONAL)

368561100

4

CIP (OPTIONAL)

368561200

2

CIP (OPTIONAL)

368675800

1

GSK,PMP (OPTIONAL)

368702500

1

SPT,PMP (OPTIONAL)

368703000

1

TBE,TRF (OPTIONAL)

368706500

1

SPT,PMP (OPTIONAL)

368707300

1

SPT,PMP (OPTIONAL)

368808900

1

TBE,SUP (OPTIONAL)

368811200

1

TBE,SUP (OPTIONAL)

368839800

1

TBE,SUP (OPTIONAL)

382032000

1

PLN,VLV (OPTIONAL)

390062900

6

SCR,CAP (OPTIONAL)

392472500

2

SCR,CNR (OPTIONAL)

396398800

4

WSH,SNG (OPTIONAL)

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396399000

4

WSH,SNG (OPTIONAL)

396399100

4

WSH,SNG (OPTIONAL)

430752700PX

1

PMP,FUL (OPTIONAL)

433097700

1

TBE,DRN (OPTIONAL)

495262900

1

THM (OPTIONAL)

495559200

1

SET,GSK (OPTIONAL)

495583100

1

KIT,CLR (OPTIONAL)

NOTE: SRTs to gain access that are required to complete the repair, that are sufficiently
explained in the claim narrative, may also be claimed on this action.

Labor using applicable Access Code and Time:
SRT
Code
FC-030
00-90X
05-176
05-177
05-200
05-804
05-805
05-806
05-807
06-443
07-065
07-102
07-127
07-401
07-553
07-801
11-039

Description

Time
(hrs)

Troubleshoot - Active Fault Codes 559, 1676, 1898, 2215, 2219, 2772,
2773 3597
Administrative time
Fuel Pump Head - Remove and Install (Common Rail Fuel System)
Fuel Pump - Remove and Install (Common Rail Fuel System)
Fuel Pump Head - Inspect (Common Rail Fuel System)
Fuel Pump - Gear Pump Pressure and Fuel Filter Restriction Test
(Common Rail Fuel System)
High-Pressure Injector Return Flow Test
High-Pressure Fuel Pump Return Flow Test
High-Pressure Fuel Rail Return Flow Test
Air in Fuel- Check
Lubricating Oil Cooler Element - Remove and Install - (Single Element)
Lubricating Oil Filter Bypass Valve - Remove and Install
Lubricating Oil Thermostat - Remove and Install
Lubricating Oil Cooler Assembly - Clean and Test for Reuse
Lubricating Oil Cooler Assembly - Remove and Install (CM871/CM2250/CM2350)
Lubricating Oil and Filter(s) - Change
Aftertreatment Stationary Regeneration

Travel
Travel is covered under this field action. Towing is covered under this field action.
NOTE: Travel is only covered for QSX15 Industrial engines.

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Other Claimables
Consumables are covered under this field action.
NOTE: This TRP will allow up to $300 for new oil. This TRP will allow up to $100 for new
oil filters.

Claim Instructions
For CumminseBay logo Dealers, contact RAPIDServe™ for pre-authorization and claim filing. If there
are additional questions, please contact your local CumminseBay logo Distributor.
Claim Codes
Description
Account Code:
Pay Code:
Pay Code:
Pay Code:
Failure Code:

Code
65
Distributor = X
Dealer = D
InternationaleBay logo = I
WFHASX

Attachments
Click here to see t1465_esn-list.xls
Last Modified: 24-Mar-2014
Copyright © 2000-2010 CumminseBay logo Inc. All rights reserved.

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TSB/Document ID: T1465A

Replacement Service Bulletin Number:

MFR Communication Date: 2014-03-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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