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NHTSA ID Number: 10083024

Manufacturer Communication Number: FSB 873-019

TSB/Document Date: 2016-10-20


Summary

HEATER BLOWER MOTOR RELAY, REPLACEMENT. ON SOME MACKeBay logo LEU TRUCKS BUILT BETWEEN 10/16/2008 AND 9/29/2014, CONTINUOUS USE OF THE HEATER BLOWER MOTOR CAN CAUSE FAILURE OF THE HEATER BLOWER MOTOR RELAY AND WIRE TERMINALS. IF THE BLOWER MOTOR IS INOPERABLE, INSPECT THE FUSE BLOCK, RELAY, TERMINALS, AND WIRES. IF ANY COMPONENT SHOW SIGNS OF EXCESSIVE HEAT (DISCOLORED AND MELTED PLASTIC), THE RELAY BLOCK ASSEMBLY MUST BE REPLACED WITH PART NUMBER 22572078.


Field Service Bulletin
Trucks

Mack TruckseBay logo, Inc.
Greensboro, NC USA

Date

Group

No.

Release

Page

5.2015

873

019

01

1(14)

Heater Blower Motor Relay, Replacement
LEU

FSB 873-019, Heater Blower Motor Relay,
Replacement
(May 2015)
On some MACKeBay logo LEU trucks built between 10/16/2008 and 9/29/2014, continuous use of the
heater blower motor can cause failure of the heater blower motor relay and wire terminals. If
the blower motor is inoperable, inspect the fuse block, relay, terminals, and wires. If any
component show signs of excessive heat (discolored and melted plastic), the relay block
assembly must be replaced with part number 22572078. Additionally, the jumper harness
included in kit part number 22572078 will be spliced to the main cab harness.
Note: This bulletin does not apply to MACK TruckseBay logo Australia.

W8100877

Heater Blower Motor Relay Replacement Parts
Item

Description

Part Number

Qty

1

Heater Blower Motor Relay Assembly

22572078

1

PV729-FSB873-019_M

USA69703

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

Decommissioning the Truck for Repair
You must read and understand the precautions and guidelines in Service Information,
group 80, "General Safety Practices, Body, Cab, and HVAC" before performing this
procedure. If you are not properly trained and certified in this procedure, ask your
supervisor for training before you perform it.
NOTE: Information is subject to change without notice. Illustrations are used for reference
only and can differ slightly from the actual vehicle being serviced. However, key
components addressed in this information are represented as accurately as possible.
1 Park the vehicle on a flat and level surface.
2 Apply the parking brake.
3 Place the transmission in neutral or park.
4 Install the wheel chocks.

W7086748

5 Disconnect the cable from the battery’s negative terminal.

W3086747

Page
2(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

Repair Procedure
1 Remove the lower fuse and relay panel.

W8100878

2 Remove the side kick panel.

W8100879

Page
3(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

3 Remove the knee bolster panel.

W8100880

4 Remove the relay block cover.

W8100881

Page
4(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

5 Remove the heater blower motor relay block assembly from the knee bolster panel.

W8100882

6 Remove the relay from the relay block.

W8100883

Page
5(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

7 Inspect the relay for thermal damage.
8 Inspect the relay wiring for thermal damage.
9 Inspect the front side, and the back side of the relay block for thermal damage.
Note: If the relay, relay wiring and or block show signs of thermal damage, proceed to step
(10), replace the relay block, relay, and jumper wiring with (part number 22572078).
Note: If the relay, relay block and wiring show no signs of damage, no further action is
required. Skip to step 20.

W8100884

10 Note and mark the orientation of the (4) wires going to the existing relay block as it
corresponds to the terminals of the relay.
11 Remove tape from the cab harness as needed.

W8100885

Page
6(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

12 Cut the relay block wiring 50.8 - 76.2 mm (2.0 – 3.0 in) away from the relay block.
Note: If there is thermal damage to the cab harness wiring, cut and remove any damage
wiring from the cab harness.
Note: Discard the damaged relay block and harness wiring.

W8100886

13 Strip each of the cab harness wires approximately 8.0 mm (0.314 in).

W8100887

14 Remove the cover from the replacement relay jumper assembly (part number 22572078).

Page
7(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

15 Using the wiring diagrams below, identify the proper wiring sequence for the jumper
harness and cab harness.
Note: Ensure both ends of the butt splice are heated after the jumper is spliced to the main
cab harness.

W8100888

W8100889

Page
8(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

16 Using a proper crimping tool, crimp the relay block (1) jumper to the cab harness (2).

W8100890

17 Using a heat gun, heat shrink the wire splices.
Note: To ensure the splices are heat shrunk properly, heat the splices until glue or resin
appears at the end of the splices.

W8100893

18 Tape the jumper and cab harness as needed.

Page
9(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

19 Secure the jumper and cab harness with cable ties as needed.
20 If applicable, install the relay to the relay block.

W8101125

21 Install the blower motor relay block assembly to the knee bolster panel.

W8100894

Page
10(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

22 Install the relay jumper assembly cover.

W8100895

23 Connect the battery cable to the negative (ground) terminal.

W3086758

24 Check the blower motor for proper operation.

Page
11(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

25 Position and install the knee bolster panel.
Note: Use hand tool to tighten panel fasteners. Do not overtighten fasteners.

W8100880

26 Position and install the side kick panel.

W8100879

Page
12(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

27 Position and install the lower fuse and relay panel.
Note: Use hand tool to tighten panel fasteners. Do not overtighten fasteners.

W8100878

Commissioning the Truck for Operation
1 Remove the wheel chocks.

W7086759

Page
13(14)

Mack TruckseBay logo, Inc.
Field Service Bulletin

Date
5.2015

Group

No.

Release

873

019

01

Reimbursement
This repair may be eligible for reimbursement
if a product failure was experienced within
time and mileage limits of the applicable
Warranty coverage. Reimbursement is
obtained via the normal claim handling
process.

UCHP
Reimbursement

eWarranty
Reimbursement

Claim Type (used only when uploading from
the Dealer Bus. Sys.)

01

01

Primary Labor Code (Heater Blower Motor Relay,
Replacement)

8733-03-09-01
1.0 hrs.

7264A-ZV-80
1.0 hrs.

Causal Part

22116484

22116484

Labor Code

MACK TruckseBay logo North America reserves the right to make any changes in design or to make
additions to or upon its products without incurring any obligations to install the same on
vehicles previously built.

Page
14(14)

1

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TSB/Document ID: FSB 873-019

Replacement Service Bulletin Number:

MFR Communication Date: 2015-05-11

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

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