NHTSA ID Number: 10081660
Manufacturer Communication Number: A17167520381197
TSB/Document Date: 2016-10-06
Summary
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO TEST FOR AND REPLACE A DEFECTIVE OIL LEVEL SENSOR.
Technical Service Bulletin
17 "Oil minimum warning, add one quart of oil" message appears, but oil level is above minimum
17 16 75 2038119/7 June 8, 2016. Supersedes Technical Service Bulletin Group 17 number 16-72 dated April 26,
2016 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4
2011 - 2018
All
3.0T engine
A5
2013 - 2018
All
3.0T engine
A5 Cabriolet
2011 - 2018
All
3.0T engine
A6
2012 - 2015
All
3.0T engine
A7
2012 - 2015
All
3.0T engine
A8
2013 - 2015
All
3.0T engine
Q5
2013 - 2017
All
3.0T engine
Q7
2011 - 2016
All
3.0T engine
Condition
REVISION HISTORY
Revision
Date
Purpose
7
-
Revised Service (Updated step 2 and added step 3)
Revised Warranty (Added GFF time)
6
4/26/2016
Revised header data (Added engines)
5
4/20/2016
Revised header data (Added engines)
• The message “Oil minimum warning, add one quart of oil” appears in the instrument cluster, but the oil level is
above the minimum level (when measured with special tool T40178).
• There are no DTCs related to oil level stored in the ECM memory.
Technical Background
The oil level sensor is defective.
Production Solution
Updated oil level sensor.
© 2016 Audi
of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
1. Use special tool T40178 to verify that the oil level
is not below the minimum level:
• Adjust the tool according to Elsa (Figure 1).
• The oil level needs to be above “0” (minimum).
Figure 1. Adjusting the tool.
2. Replace the oil level sensor.
Make sure that the oil level is at max (but not
exceeding max), with engine oil temperature at
80°C.
3. Perform the "oil level/temp adaptation" in the
cluster (address word 17).
Note:
Do not perform an oil consumption test.
© 2016 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
1711
Damage Code:
0010
Labor Operations:
Replace oil level sensor (For A6, A7, A8, Q7)
1711 1900
90 TU
Replace oil level sensor (For A4, A5, Q5)
1711 1900
70 TU
GFF
0150 0000
Max 30 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi
Warranty Online for DADP allowance details)
Claim Comment:
As per TSB # 2038119/6
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi
Warranty.
Required Parts and Tools
Part number
Part Description
Quantity
03C907660S
Oil level sensor
1
Tool number
Tool Description
T40178
Oil level measuring tool
Additional Information
All parts and service references provided in this TSB (2038119) are subject to change and/or removal. Always
check with your Parts Department and service manuals
for the latest information.
© 2016 Audi
of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
- 3X Stronger than the leading full synthetic*
- 10X Better high stress performance**
- 20,000 miles between oil changes***
- Viscosity breakdown as measured in Kurt Orbahn test on 5W...
- As measured in Seq IX test under high load/torque conditions...
- Phosphorus Replacement Technology to help extend the life of...
- Reduces leaks, oil burnoff and power robbing deposits
- 15,000 miles between oil changes*
- Meets or exceeds the following specifications: API SP/SN...
- Or one year, whichever comes first
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TSB/Document ID: A17167520381197
Replacement Service Bulletin Number:
MFR Communication Date: 2016-06-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:COOLING SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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