GROUP
CAMPAIGN

Technical Service Bulletin

DATE
APRIL 2016

SUBJECT:

NUMBER
16-01-006-2
MODEL(S)
2015 GENESIS
SEDAN (DH)

2015MY GENESIS SEDAN (DH) TIRE REPLACEMENT
(RECALL 138)

THIS TSB REVISION INCLUDES INSTRUCTIONS ON PROVIDING TIRE WARRANTY
BROCHURES TO CUSTOMERS FOLLOWING COMPLETION OF TIRE REPLACEMENT.

 IMPORTANT

*** Retailed Vehicles ***
Dealers should perform all open recalls on all vehicles prior to placing them into customer use and
whenever an affected vehicle is in the shop for any maintenance or repair.
When a vehicle arrives at the service department, access Hyundai Motor America’s “Warranty
Vehicle Information” screen via WEBDCS to identify open Campaigns.
Description: On certain 2015MY Genesis sedan (DH) vehicles the original equipment tires (Hankook
Ventus S1 Noble 2) may exhibit uneven tread wear; and/or cracks along the sidewall(s). The cracks in
the sidewall of a tire could result in air loss and a loss of vehicle control, increasing the risk of a vehicle
crash.
This bulletin describes the service procedure to replace the Hankook brand tires with 18” Michelin tires
or 19” Continental tires. Vehicles equipped with 18” tires require a software update which changes the
Engine Control Module’s speed governor from 149 to 130 mph to accommodate the tire speed rating
change from W for the Hankook tires to V for the Michelins.

18” Michelin Primacy MXM4

19” Continental ProContact TX

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

SUBJECT:

GENESIS (DH) TIRE REPLACEMENT (RECALL 138)

NOTICE
Please see Dealer Tire document for ordering and scrapping procedures.

IMPORTANT






The RFV measurements MUST be recorded on the worksheet at the end of this TSB.
The completed worksheet MUST be stapled to the RO print out and kept with dealer
records.
The completed worksheet MUST also be scanned or have a picture taken and emailed
to: [email protected]
o Please note that this is the same address where the scrapped tire pictures are
sent. All required images MUST be sent in a single email.
Claims received without the proper documents (scanned scrapped picture and RFV
measurement form) are subject to debit.



Upon completion of replacing any tires with the Michelin or Continental tires
described in this TSB, the customer must be provided with the applicable tire
warranty brochure (Michelin or Continental).
These brochures are provided to the dealer, and are also available online:
Michelin:
https://media.michelinman.com/content/dam/master/Michelin/pdf/MX_OE_Eng_MDW40307_03-11-pdf_1-0.pdf

Continental:
http://www.continentaltire.com/sites/default/files/36245_New_8-18-14.pdf

TSB #: 16-01-006-2

Page 2 of 19
SUBJECT:

SUBJECT:

GENESIS (DH) TIRE REPLACEMENT (RECALL 138)

Applicable Vehicles: Certain 2015MY Genesis sedan (DH) vehicles.
Parts Information For Ordering:
Wheel Size

Part Name

Dealer Tire Part Number

Qty.***

18”

Michelin Tire 245/45R18

52931B1390DT

1, 2, 3, or 4

Continental Tire 245/40R19 (Front)

52931B1690DT

1 or 2

Continental Tire 275/35R19 (Rear)

52931B1890DT

1 or 2

19”

***Quantity is dictated by the number of Hankook tires that require replacement.
Warranty Information:
Op. Code

All DH

51C014I0 Tire Inspection Only (All 4 Tires Already Replaced)

0.1

51C014R0 Inspect and Replace All 4 Tires and ECU Upgrade - 18” Michelin

1.3

Genesis (DH)
5.0L V8 19” Wheels

Genesis (DH)
3.8L V6 18” Wheels

Model

Operation

Op. Time

51C014R2

Inspect and Replace 3 Tires – 18” Michelin (ECU Upgrade
Previously Performed)

0.9

51C014R3

Inspect and Replace 2 Tires – 18” Michelin (ECU Upgrade
Previously Performed)

0.6

51C014R4

Inspect and Replace 1 Tire – 18” Michelin (ECU Upgrade
Previously Performed)

0.3

51C014R1 Inspect and Replace All 4 Tires – 19” Continental

1.1

51C014R5 Inspect and Replace 1 Front Tire – 19” Continental

0.3

51C014R6 Inspect and Replace 1 Rear Tire – 19” Continental

0.3

51C014R7 Inspect and Replace 2 Front Tires – 19” Continental

0.6

51C014R8 Inspect and Replace 2 Rear Tires – 19” Continental

0.6

51C014RA Inspect and Replace 1 Front / 1 Rear Tire – 19” Continental

0.6

51C014RB Inspect and Replace 1 Front / 2 Rear Tires – 19” Continental

0.9

51C014RC Inspect and Replace 2 Front / 1 Rear Tire – 19” Continental

0.9

NOTE 1: Submit Claim on Campaign Claim Entry Screen
NOTE 2: Each campaign claim includes applicable “sublet amount” as follows:
 $10 per tire for handling processing
 $2 per tire for scrapping tire
 Applicable tire cost
NOTE 3: If a part is found in need of replacement while performing Recall 138 and the affected part is
still under warranty, submit a separate warranty claim using the same Repair Order. If the affected part
is out of warranty submit a Prior Approval Request for goodwill consideration prior to performing the
work.

TSB #: 16-01-006-2

Page 3 of 19
SUBJECT:

GENESIS (DH) TIRE REPLACEMENT (RECALL 138)

SUBJECT:

Scrapped Tire and Tire Data Sheet Email Submission Procedures (Not required for inspection
only):
1.

Tire Data Sheet: Make a scanned copy or take a picture of the completed worksheet. Review
the scan or picture to make sure the writing is clear and legible.

2.

Scrap Procedure:





Drill a hole into the sidewall of each tire next to the DOT number. This hole must be
made using a uni-bit until the bit goes completely through the tire.
Arrange all replaced tires from the same vehicle so that the DOT number and the newly
drilled holes are visible for all replaced tires.
In large and legible writing, write the RO and/or VIN number on a piece of paper, and
place the paper in the center of the arranged tire(s). See example photo below.
Take a photo of the arranged tire(s) and paper and review the photo to make sure that
the DOT number, the newly drilled hole(s), and the RO and/or VIN number are clearly
visible for all tire(s). See example photo below.
Example photo of scrapped tires and RO/VIN number

TSB #: 16-01-006-2

Page 4 of 19
SUBJECT:

SUBJECT:

3.

GENESIS (DH) TIRE REPLACEMENT (RECALL 138)

Email Submission:
 Create an email with a subject title in the following format:
o [Dealer code] [Last 8 digits of the VIN number]
o Example: “CA514 FU016345”
 In the body of the email, enter the full VIN and Repair Order Number.
 Attach the photo/scan of the Tire Data Sheet, and the photo of the scrapped tire(s).
 Send the email to [email protected]

Service Procedure: Tire Inspection
Visually check the brand and model of all 4 tires currently installed on the vehicle. If any of the
1.
tires are the originally-equipped Hankook tires, replace them using the applicable tire(s) below.
o 3.8L V6 Genesis vehicles: 18” Michelin Primacy MXM4 245/45R18
o 5.0L V8 Genesis vehicles: 19” Continental ProContact TX 245/40R19 (FRONT) and
275/35R19 (REAR)

NOTICE


If the vehicle has had all 4 tires replaced with the applicable replacement tires (the
Michelins or Continentals noted above), or with another manufacturer’s tires, the
recall is complete. Submit op code 51C014I0 for Inspection Only.

IMPORTANT
Vehicles equipped with 18” Michelin tires require the ECU Upgrade to be performed.
When installing any Michelin tires onto a vehicle, always perform a GDS ROM ID
check to verify the update has been performed. Reference the ROM ID Information
Table on page 9 of this TSB.

TSB #: 16-01-006-2

Page 5 of 19
SUBJECT:

GENESIS (DH) TIRE REPLACEMENT (RECALL 138)

SUBJECT:

Service Procedure: Tire Replacement

NOTICE
Use care and take preventative measures to prevent damaging the wheel when removing /
installing tires. Always ensure tire changing equipment is in proper working order, and always
replace worn heads/guards/parts prior to beginning service procedure.
If needed, tools and sleeves are available for purchase that will aid in this procedure. Examples
are given below, and are available through the dealer’s local Hunter representative.

1.

Lift the vehicle on a hoist, remove the
wheel lug nuts, and remove the wheel
and tire assemblies.

NOTICE
Tightening torque: 65.1~79.6 lbft (88.3~107.9 Nm, 9.0~11.0
kgf.m)

TSB #: 16-01-006-2

Page 6 of 19
SUBJECT:

SUBJECT:

2.

GENESIS (DH) TIRE REPLACEMENT (RECALL 138)

Separate the tires from the wheels and
install the new tires.

!

CAUTION

Take care to not damage the
TPMS sensor.

NOTICE
The 18” Michelin tires need to
be mounted with the “OUTSIDE”
label facing the outside of the
vehicle.

NOTICE
The 19” Continental tires feature
a foam insert inside the tread.
This is designed to help reduce
tire noise, and should not be
removed prior to installation.

TSB #: 16-01-006-2

Page 7 of 19
SUBJECT:

GENESIS (DH) TIRE REPLACEMENT (RECALL 138)

SUBJECT:

3.

Balance the wheel/tire assemblies, and
check road force variation (RFV).
Record the RFV value of each
assembly on the worksheet at the end
of this TSB.

IMPORTANT
The completed worksheet MUST
be stapled to the RO print out and
kept with dealer records.

Front Left:

Front Right:

Lowest RFV

2 lowest RFV

Rear Left:

Rear Right:

3 lowest RFV

Highest RFV

nd

rd

Passenger Side

If ALL 4 tires are replaced, install the wheel and tire assemblies from lowest RFV to highest
RFV by distance to the driver***:
3.8L V6 models equipped with 18” wheels
Driver Side

4.

Front Left:

Front Right:

Lower RFV of front tires

Higher RFV of front tires

Rear Left:

Rear Right:

Lower RFV of rear tires

Higher RFV of rear tires

Passenger Side

Driver Side

5.0L V8 models equipped with 19” wheels

***NOTICE
5.0L V8 Genesis sedan (DH) vehicles are equipped with 19” wheels, and have staggered
size tires front vs. rear. Be sure to install the narrower wheel/tires assemblies on the
front, and wider assemblies on the rear of the vehicle. For either pair of front or rear
wheel/tire assemblies, install those assemblies with lower RFV on the driver’s side of the
vehicle.

NOTICE
Tightening torque: 65.1~79.6 lb-ft (88.3~107.9 Nm, 9.0~11.0 kgf.m)

TSB #: 16-01-006-2

Page 8 of 19
SUBJECT:

SUBJECT:

5.




GENESIS (DH) TIRE REPLACEMENT (RECALL 138)
For vehicles equipped with 18” tires, perform the ECU update according to the
procedures below.
For vehicles equipped with 19” tires, the service procedure is complete.

Provide a copy of the applicable tire warranty brochure (Michelin or Continental) to the
customer.
Service Procedure: ECU Update for 18” tires

NOTICE
1) To verify the vehicle is affected, check the version of the ROM ID according to the ROM ID
Information Table, below.
a. ECU part number can be checked by the sticker located on the ECU case, as shown
in the images below.

b. Vehicles equipped with active air flap (AAF) are NOT equipped with smart cruise
control (SCC).
c. Vehicles equipped with smart cruise control (SCC) are NOT equipped with active air
flap (AAF).