GROUP
CAMPAIGN

Technical Service Bulletin
SUBJECT:

DATE

NUMBER
16-01-029-1
MODEL(S)

JUNE 2016

VARIOUS

14MY MAP UPDATE (SERVICE CAMPAIGN THH)

This TSB supersedes TSB# 16-01-029 to clarify the online order procedure. Logging into
HyundaiDealer.com is required to complete all online orders.

 IMPORTANT
*** Retail Vehicles Only ***
Dealers must perform this Service Campaign on all affected vehicles whenever an affected vehicle is
in the shop for any maintenance or repair.
When a vehicle arrives at the Service Department, access Hyundai Motor America's "Warranty
Vehicle Information" screen via WEBDCS to identify open Campaigns. All repair orders must be dated
on or before 12/31/2016. Claims must be filed by 1/15/2017.
DESCRIPTION: This bulletin describes the procedure for updating the Navigation system for certain 2014
Model Year Navigation systems. This update increases road and POI information, expands phone
compatibility, and in some cases improves Bluetooth connection.
Applicable Vehicles:

Certain ‘14MY Generation 3 AVN vehicles with navigation.

WARRANTY INFORMATION:
OP CODE

60C040R0

OPERATION
2014 MAP UPDATE Santa Fe Sport (AN)
2014 MAP UPDATE Santa Fe (NC)
2014 MAP UPDATE Tucson (LM)
2014 MAP UPDATE Sonata (YFa)
2014 MAP UPDATE Elantra (UD/MD)

OP TIME
0.3 M/H
0.3 M/H
0.3 M/H
0.3 M/H
0.3 M/H

NOTE: Submit claim using the Campaign Claim Entry Screen.

Circulate To: General Manager, Service Manager, Parts Manager, Warranty
Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair

14MY MAP UPDATE (SERVICE CAMPAIGN THH)

SUBJECT:
PARTS INFORMATION:
Parts Description

Map Update SD Card

Vehicle

Remarks

2014 Santa Fe Sport
(AN)

2014 Santa Fe (NC)
Map Update SD Card remains
inserted and stays with the
vehicle after update.
VDS MAP UPDATE

2014 Tucson (LM)
Map Update SD Card
replaces the SD Card
currently in the vehicle.
2014 Sonata (YFa)

2014 Elantra (MD/UD)

 IMPORTANT
Inform the customer that all navigation, Bluetooth, audio settings (previous destinations, home,
addresses, phone numbers, radio presets, etc.) may be erased during the map update procedure.
It is recommended that radio presets be noted and restored after the applicable map update
procedures are completed.

 IMPORTANT
Make a copy of the acknowledgement form on the last page of the map update procedures for the
customer to sign and include with the repair order.

TSB #: 16-01-029-1

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SUBJECT:
Service Procedure:

14MY MAP UPDATE (SERVICE CAMPAIGN THH)
GENERAL MAP UPDATE

Example steps in this section will demonstrate only one applicable Navigation System Update but can be
applied to all applicable Navigation Systems Vehicles listed on the first page.
Required Parts

Example MapNSoft P/N

Remarks
Map update SD Card
replaces the current SD
Card in the Navigation.

Map Update SD Card

Map update SD Card will be shipped after placing an order. See Option (A) or Option (B) below for
placing an order.

NOTICE
Map update SD Card will be delivered 3-4 days after placing the order.
Navigation software must be updated using the Map update SD Card before the new map data on the
Map update SD Card can be recognized by the Navigation system.
Santa Fe Sport Navigation System example

1.

Option A: Placing an order online:

2.

Navigate to
https://www.HyundaiDealer.com then log
in using dealer login credentials.

NOTICE

Online orders
cannot be completed or accessed if you
do not log into HyundaiDealer.com

TSB #: 16-01-029-1

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SUBJECT:

14MY MAP UPDATE (SERVICE CAMPAIGN THH)

3.

In the main HyundaiDealer.com screen, select the ‘PARTS’ or ‘SERVICE’ tab.

4.

From the ‘PARTS’ or ‘SERVICE’ tab, select ‘Map Updates’.

5.

From the Hyundai Map Update web site, click on the 2016 VDS Campaign link at the top of the page.

TSB #: 16-01-029-1

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14MY MAP UPDATE (SERVICE CAMPAIGN THH)

SUBJECT:
6.

Next select the desired vehicle from the drop down menu and input the VIN.

7.

You will receive a FEDEX tracking number by email. You can search the tracking number by order
number on the “My Account” web page.

NOTICE
If there is a problem placing an order, contact MapNSoft at 1(888)757-0010.

8.

Option B: Placing an order by phone:
Call the MapNSoft call center at 1(888)757-0010 to place an order. You will be asked for the “VIN”,
and Dealer code.

9.

Once the Map update SD Card is received, proceed to the steps below to complete the Santa Fe
Sport (AN) map update.
AUTOMATIC OPERATING SOFTWARE UPDATE PROCEDURE:

10.

With the ignition OFF and the Navigation
system OFF, eject the SD Card currently
inserted.

NOTICE

The Map update SD
Card will permanently replace the
previous SD Card that was in the
vehicle.

TSB #: 16-01-029-1

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14MY MAP UPDATE (SERVICE CAMPAIGN THH)

SUBJECT:
11.

Insert the new Map update SD Card labeled
for the vehicle into the SD Card slot on the
Navigation system.

12.

With the new Map update SD card now
inserted, start the vehicle or turn the ignition
to ON.

NOTICE

To start the vehicle
using the Start/Stop Button, depress the
brake and push the Start/Stop Button
once.
13.

The update will begin automatically and
continue until completed.
The update takes approximately 20
minutes.
If the update does not automatically start,
proceed to step (15) to perform the update
manually.

14.

After the update is completed, the
Navigation system will reboot.

TSB #: 16-01-029-1

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SUBJECT:

14MY MAP UPDATE (SERVICE CAMPAIGN THH)
MANUAL OPERATING SOFTWARE UPDATE PROCEDURE:

15.

Select “Agree” or “Confirm” on the
Navigation display to transition to the map
view.

16.

Press the “SETUP” hard button.

17.

Press “System Update” on the Navigation
display.

18.

Press “Update” on the display:

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14MY MAP UPDATE (SERVICE CAMPAIGN THH)

SUBJECT:
19.

After the update is completed, the
Navigation system will reboot.

SOFTWARE UPDATE VERIFICATION PROCEDURE:
20.

The clock will be shown after the Navigation
system has restarted. Push the “Power”
button to turn the system ON.

NOTICE

The Map update SD
Card will permanently replace the
previous SD Card.

21.

Select “Agree” or “Confirm” on the
Navigation display to transition to the map
view.

22.

Press the “SETUP” hard button.

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14MY MAP UPDATE (SERVICE CAMPAIGN THH)

SUBJECT:
23.

Press “System Update” on the Navigation
display.

24.

The updated map version should be:

MODEL
Tucson
Santa Fe
Santa Fe Sport
Sonata
Elantra

Map Version

Updated Software version

NA.09.41.50.531

LM.USA.SOP.14.034
NC.USA.SOP.14.053
DM.USA.SOP.14.098
YF.USA.SOP.14.024
MDFL.USA.SOP.14.037

NOTICE
If the software version does not match the Updated Software version listed in the table above,
the Navigation system may not be able to read the new map update SD Cards’ map data.
An error message may be displayed on the screen. Repeat either the Automatic Update or the
Manual Update and ensure the software is updated to the appropriate version listed in the table.

TSB #: 16-01-029-1

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SUBJECT:

14MY MAP UPDATE (SERVICE CAMPAIGN THH)

I, _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _, acknowledge that some Navigation, Bluetooth and audio
settings (previous destinations, home addresses, phone numbers, radio presets, etc.) may be erased
during the map software update procedure.

_________________
(Customer Signature)

_________________
(Dealer Personnel Signature)

_________________
(Dealer Name)

__________
(Date)

__________
(Date)

__________
(Date)

Please provide a signed copy to the customer along with the Repair Order and retain the original for Dealer
records.

TSB #: 16-01-029-1

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