NHTSA ID Number: 10080090
Manufacturer Communication Number: 15-159-13
TSB/Document Date: 2016-09-14
Summary
THIS BULLETIN PROVIDES A MODIFICATION PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A TIRE RUBBING-TYPE SOUND HEARD FROM THE RIGHT FRONT OF THE VEHICLE. THE SOUND WILL ONLY OCCUR WHEN BACKING UP WITH THE WHEELS TURNED TO THE RIGHT A CERTAIN AMOUNT. IT IS CAUSED BY THE RIGHT FRONT TIRE COMING IN CONTACT WITH THE INSIDE CORNER OF THE ACCESSORY SPLASH GUARD. A SIMILAR PRODUCTION UPDATE TO THE ACCESSORY SPLASH GUARD WILL TAKE PLACE AS PART OF A RUNNING CHANGE IN 2013. THE PART NUMBER WILL REMAIN THE SAME.
ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER
O
O
O
O
IMPORTANT -All
service Personnel
Should Read and
Initial in the boxes
provided, right.
QUALITY DRIVEN® SERVICE
SERVICE BULLETIN
APPLICABILITY:
SUBJECT:
2010MY and Later Outback Models
Tire Rubbing Sound from Right Front
NUMBER:
15-159-13
DATE: 01/10/13
INTRODUCTION
This Bulletin provides a modification procedure to address a customer concern of a tire rubbing-type
sound heard from the right front of the vehicle. The sound will only occur when backing up with the
wheels turned to the right a certain amount. It is caused by the right front tire coming in contact with
the inside comer of the accessory splash guard. A similar production update to the accessory splash
guard will take place as part of a running change in 2013. The part number will remain the same.
PART INFORMATION
Right Front Splash Guard p.n. Jl01SAJ020
SERVICE PROCEDURE/ INFORMATION
Remove
---.,
I
I
I
I
I
I
I
I
Before Modification
After Modification
Continued. ..
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru
Service Bulletins are intended for use by professional technicians ONLY They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 15-159-13; Date: 01/10/13
SUBARU
OF AMERICA, INC. IS
"ISO 14001 COMPLIANT"
The international
standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.
Page 1
•
Remove the splash guard from the vehicle.
•
Measure 3/4 of an inch back from the top inside comer and 2 inches down from the same comer and mark
the edges of the splash guard as shown in the "Before" photo above.
•
Using a straight-edge, draw a line to connect the 2 marks.
•
Using a utility knife or equivalent, carefully trim off the comer as shown above, right.
•
Smooth any sharp edges with sandpaper.
•
Reinstall the splash guard to complete the repair.
WARRANTY I CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
LABOR DESCRIPTION
LABOR
OPERATION#
FAIL
CODE
LABOR
TIME
R/F Splash Guard Modification for Rubbing Sound
A064-608
ZDF-48
0.3
Continued. ..
Bulletin Number: 15-159-13; Date: 01/10/13
Page 2
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TSB/Document ID: 15-159-13
Replacement Service Bulletin Number:
MFR Communication Date: 2013-01-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: TIRES
MFR Component System:
MFR Component Subsystem:
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