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NHTSA ID Number: 10080070

Manufacturer Communication Number: 18-071-16

TSB/Document Date: 2016-09-14


Summary

"FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH UPDATED SOFTWARE. THE TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODE (DTC) SET IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY: -+ **U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE.** SOME CUSTOMERS MAY EXPERIENCE ANY OF THE FOLLOWING: -+ **2 - 1 DOWNSHIFT CLUNK OR BUMP (JC VEHICLES).** -+ LONG CRANK TIMES WHEN TEMPERATURE IS BETWEEN -6C AND -3C (20F AND 25F) AND 15C AND 18C (60F AND 65F). -+ ENGINE RPM FLUCTUATION ON CLOSED THROTTLE DECELERATION BETWEEN 48 KPH AND 32 KPH (30 MPH AND 20 MPH). -+ SLIGHTLY ELEVATED RPM (100 RPM) WHILE DRIVING SLOW OR PARKING LOT DRIVING CONDITIONS (JC VEHICLES). UPDATING THE PCM SOFTWARE WILL CORRECT THE CONDITIONS LISTED ABOVE."


NUMBER:
GROUP:
DATE:

18-071-16
Vehicle Performance
June 17, 2016

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCAeBay logo US LLC.

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 18-065-15, DATED SEPTEMBER
25, 2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL SALES CODE,
DIAGNOSTIC TROUBLE CODE (DTC) AND LABOR OP.
FOR HELP WITH USING wiTECH FOR ECU FLASH REPROGRAMMING, CLICK ON
THE APPLICATION’S “HELP” TAB.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
Flash: Powertrain Diagnostic and System Improvements
OVERVIEW:
This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
software.
MODELS:
2011

(JC)

DodgeeBay logo Journey

2011

(JS)

ChryslereBay logo 200

2011

(JS)

DodgeeBay logo Avenger

NOTE: **This bulletin applies to JC & JS vehicles equipped with a 2.4L I4 DOHC 16V
Dual VVT Engine (Sales Code ED3).**
NOTE: This bulletin applies to JC vehicles equipped with a 3.6L V6 24V VVT Engine
(Sales Code ERB).
NOTE: This bulletin applies to JS vehicles equipped with a 2.4L I4 PZEV 16V Dual
VVT Engine (Sales Code EDG).

18-071-16

-2-

SYMPTOM/CONDITION:
The technician may find the following Diagnostic Trouble Code (DTC) set in the Powertrain
Control Module (PCM) memory:

**U0140 - Lost Communication With Body Control Module.**

Some customers may experience any of the following:



**2 - 1 downshift clunk or bump (JC vehicles).**
Long crank times when temperature is between -6°C and -3°C (20°F and 25°F) and
15°C and 18°C (60°F and 65°F).
Engine RPM fluctuation on closed throttle deceleration between 48 KPH and 32
KPH (30 MPH and 20 MPH).
Slightly elevated RPM (100 RPM) while driving slow or parking lot driving conditions
(JC vehicles).

Updating the PCM software will correct the conditions listed above.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all related systems are functioning as designed. If DTCs and/or
symptom/conditions other than the ones listed above are present, record them on the
repair order and repair as necessary before proceeding further with this bulletin.
If the customer describes the symptom/condition listed above or if the technician finds the
DTC, perform the Repair Procedure.
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the PCM with the latest software. Detailed instructions for flashing control
modules using the wiTECH Diagnostic Application are available by selecting the
application’s “HELP” tab.
2. Clear any DTCs that may have been set in any module due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow them
to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.

-3-

18-071-16

TIME ALLOWANCE:
Labor Operation
No:
**18-19-06-KR

Description
Module, Powertrain Control (PCM) Reprogram
(0 - Introduction)

Skill Category
1 - Engine
Repair And
Performance

Amount
0.2 Hrs.**

NOTE: The expected completion time for the flash download portion of this
procedure is approximately 4 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
FAILURE CODE:
The dealer must choose which failure code to use. If the customer came in with an
issue and if the dealer finds a software update to correct that issue, use failure code
CC, for all other use failure code RF.

If the customer’s concern matches the SYMPTOM/CONDITION identified in the
Service Bulletin, failure code CC is to be used.
If an available flash is completed while addressing a different customer concern,
failure code RF is to be used.

CC

Customer Concern

RF

Routine Flash

1

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TSB/Document ID: 18-071-16

Replacement Service Bulletin Number:

MFR Communication Date: 2016-06-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION

MFR Component System:

MFR Component Subsystem:


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