Bulletin No.: 24210
Date: April 2016

Program Bulletin
CUSTOMER SATISFACTION PROGRAM
SUBJECT:

Electronic Brake Control System Debris

MODELS:

2016 Chevrolet Malibu Limited
THIS PROGRAM IS IN EFFECT UNTIL MAY 31, 2018

CONDITION
Certain 2016 model year Chevrolet Malibu Limited model vehicles may have a condition in which
the brake pressure modulator valve contains debris from manufacturing processes. If the brake
pressure modulator valve contains debris, this could allow inadequate brake torque at the wheels
during traction control events or may reduce braking performance.
CORRECTION
Dealers are to replace the electronic brake and traction control module with brake pressure
modulator valve assembly.
VEHICLES INVOLVED
All involved vehicles are identified by Vehicle Identification Number on the Investigate Vehicle
History screen in GM Global Warranty Management system. Dealership service personnel should
always check this site to confirm vehicle involvement prior to beginning any required inspections
and/or repairs. It is important to routinely use this tool to verify eligibility because not all similar
vehicles may be involved regardless of description or option content.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle
identification number, customer name, and address information has been prepared and will be
provided to US dealers through the GM GlobalConnect Recall Reports. Dealers will not have a
report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration
Records. The use of such motor vehicle registration data for any purpose other than follow-up
necessary to complete this program is a violation of law in several states/provinces/countries.
Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete
this program.

Copyright 2016 General Motors. All Rights Reserved.

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April 2016

Bulletin No.: 24210

PART INFORMATION
Parts required to complete this recall are to be obtained from General Motors Customer Care and
Aftersales (GMCC&A). Please refer to your “involved vehicles listing” before ordering parts.
Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency
situation, parts should be ordered on a CSO = Customer Special Order. A quantity limiter may be
in effect.
Note: Due to limited initial parts availability, dealers are encouraged not to order recall parts for
use as shelf stock.
Part Number
22757652
19299818

Description
Electronic Brake and Traction Control Module with
Brake Pressure Modulator Valve
DOT 3 Hydraulic Brake Fluid

Quantity/Vehicle
1
2

SERVICE PROCEDURE
1. Remove the Electronic Brake and Traction Control Module with Brake Pressure Modulator
Valve. Refer to Electronic Brake and Traction Control Module with Brake Pressure Modulator
Valve Replacement in SI.
2. Install the new Electronic Brake and Traction Control Module with Brake Pressure Modulator
Valve. Refer to Electronic Brake and Traction Control Module with Brake Pressure Modulator
Valve Replacement in SI.
COURTESY TRANSPORTATION
The General Motors Courtesy Transportation program is intended to minimize customer
inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited
Warranties. The availability of courtesy transportation to customers whose vehicles are within the
warranty coverage period and involved in a product program is very important in maintaining
customer satisfaction. Dealers are to ensure that these customers understand that shuttle service
or some other form of courtesy transportation is available and will be provided at no charge.
Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy
Transportation guidelines.
WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below. All transactions should be submitted as a ZFAT
transaction type, unless noted otherwise.
Labor
Code
9102135

Description
Electronic Brake and Traction Control Module with Brake Pressure
Modulator Valve
Add: For Calipers with Dual Bleeders (RPO J56 or J57)

Labor
Time
2.3*
0.1

* Labor time includes bleeding the brake system, programming the EBCM, calibrating the brake
pedal position sensor, and centering the steering angle sensor.
CUSTOMER NOTIFICATION
General Motors will notify customers of this program on their vehicle (see copy of customer letter
included with this bulletin).

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April 2016

Bulletin No.: 24210

DEALER PROGRAM RESPONSIBILITY
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in
dealers' possession and subject to this recall must be held and inspected/repaired per the service
procedure of this bulletin before customers take possession of these vehicles. Involved vehicles
must be held and not delivered to customers, dealer-traded, released to auction, used for
demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned
Inventory System (CPOIS) will be de-certified and must be held and remedied per the service
procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global
Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS
system, or once again be used in the CTP program.
Dealers are to service all vehicles subject to this program at no charge to customers, regardless
of mileage, age of vehicle, or ownership, through May 31, 2018.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which
there is no customer information indicated on the involved vehicle listing, are to be contacted by
the dealer. Arrangements are to be made to make the required correction according to the
instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for
your use in contacting customers. Program follow-up cards should not be used for this purpose,
since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your
facility for service through May 31, 2018, you must take the steps necessary to be sure the
program correction has been made before selling or releasing the vehicle.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that
may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools,
equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.

We Support
Voluntary Technician
Certification

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April 2016

Bulletin No.: 24210
May 2016

This notice applies to your vehicle, VIN: ________________________________
Dear General Motors Customer:
We have learned that your 2016 model year Chevrolet Malibu Limited may have been built with
a brake pressure modulator valve that contains debris from manufacturing processes. If the
brake pressure modulator valve contains debris, this could allow inadequate brake torque at the
wheels during traction control events or may reduce braking performance.
Your satisfaction with your Chevrolet Malibu Limited is very important to us, so we are
announcing a program to correct this condition.
What We Will Do: Your GM dealer will replace the electronic brake and traction control module
with brake pressure modulator valve assembly. This service will be performed for you at no
charge until May 31, 2018. After that, any applicable warranty will apply.
What You Should Do: To limit any possible inconvenience, we recommend that you contact
your dealer as soon as possible to schedule an appointment for this repair. By scheduling an
appointment, your dealer can ensure that the necessary parts will be available on your
scheduled appointment date.
If you have any questions or concerns that your dealer is unable to resolve, please contact the
appropriate Customer Assistance Center at the number listed below.
Division

Number

Chevrolet
Puerto Rico – English
Puerto Rico – Español
Virgin Islands

1-800-630-2438
1-800-496-9992
1-800-496-9993
1-800-496-9994

Text Telephones
(TTY)
1-800-833-2438

We sincerely regret any inconvenience or concern that this situation may cause you. We want
you to know that we will do our best, throughout your ownership experience, to ensure that your
Chevrolet Malibu Limited provides you many miles of enjoyable driving.
Terry M. Inch
Executive Director
Global Connected Customer Experience
24210