Bulletin No.: 29110
Date: April 2016

Program Bulletin
CUSTOMER SATISFACTION PROGRAM
SUBJECT:

Tire Pressure Monitor Not Installed in Spare Tire

MODELS:

2014-2016 Chevrolet Silverado
2014-2016 GMC Sierra
Equipped with Full Size Spare Tire and Road Wheel (SEO 00A)

THIS PROGRAM IS IN EFFECT UNTIL APRIL 30, 2018.
CONDITION
Certain 2014-2016 model year Chevrolet Silverado and GMC Sierra model vehicles equipped
with a full size spare tire and road wheel (SEO 00A) may have been built without a Tire Pressure
Monitoring (TPM) sensor installed in the spare tire. If the spare tire was to be used and the TPMS
programmed to coordinate with the wheels in use, a tire pressure monitor system error would be
displayed due to the lack of a sensor in the spare tire.
CORRECTION
Dealers are to install a TPM sensor in the spare tire.
VEHICLES INVOLVED
All involved vehicles are identified by Vehicle Identification Number on the Investigate Vehicle
History screen in GM Global Warranty Management system. Dealership service personnel should
always check this site to confirm vehicle involvement prior to beginning any required inspections
and/or repairs. It is important to routinely use this tool to verify eligibility because not all similar
vehicles may be involved regardless of description or option content.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle
identification number, customer name, and address information has been prepared and will be
provided to US and Canadian dealers through the GM GlobalConnect Recall Reports. Dealers
will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration
Records. The use of such motor vehicle registration data for any purpose other than follow-up
necessary to complete this program is a violation of law in several states/provinces/countries.
Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete
this program.

Copyright 2016 General Motors. All Rights Reserved.

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April 2016

Bulletin No.: 29110

PART INFORMATION
Parts required to complete this recall are to be obtained from General Motors Customer Care and
Aftersales (GMCC&A). Please refer to your “involved vehicles listing” before ordering parts.
Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency
situation, parts should be ordered on a CSO = Customer Special Order. A quantity limiter may be
in effect.
Part Number
13581558

Description
Sensor Asm. – Tire Pressure Indicator

Quantity/Vehicle
1

SERVICE PROCEDURE

385766

1. If the vehicle is equipped with a spare tire stowage lock cylinder, open the spare tire lock
cover on the bumper and using the ignition key, remove the lock before lowering the spare
wheel hoist (1).
2. Locate and assemble the wrench kit.
Caution: Use only hand tools to lower and raise the spare tire hoist assembly. Do not use air
tools. The use of air tools at high speeds will damage the spare tire hoist assembly.

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April 2016

Bulletin No.: 29110

385791

3. Rotate the hoist shaft counterclockwise in order to lower the spare tire (1) to the ground.
Continue to rotate the shaft until the spare tire can be pulled out from under the vehicle and
removed. If the spare tire does not lower to the ground, the secondary latch is engaged
causing the tire not to lower.
Note: It is not necessary to perform steps one and two of the Tire Pressure Indicator Sensor
Replacement procedure, the spare wheel will already be removed from the vehicle. Step 7 of
“Installation” is not required, DO NOT try to learn tire pressure sensor to the vehicle.
4. Install the tire pressure indicator sensor on the spare wheel tire assembly. Refer to Tire
Pressure Indicator Sensor Replacement in SI.
5. Install the spare tire to the hoist.
6. Rotate the hoist shaft clockwise until the spare tire is in position.
7. Disassemble wrench kit and return to proper location.
COURTESY TRANSPORTATION
The General Motors Courtesy Transportation program is intended to minimize customer
inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited
Warranties. The availability of courtesy transportation to customers whose vehicles are within the
warranty coverage period and involved in a product program is very important in maintaining
customer satisfaction. Dealers are to ensure that these customers understand that shuttle service
or some other form of courtesy transportation is available and will be provided at no charge.
Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy
Transportation guidelines.

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Bulletin No.: 29110

WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below. All transactions should be submitted as a ZFAT
transaction type, unless noted otherwise.
Labor
Code
9102162

Description
Tire Pressure Indicator Sensor Replacement
Base*
ADD: Series 2500/3500

Labor
Time

Net
Item

0.7
0.1

N/A

* Includes balancing the wheel/tire assembly.
CUSTOMER NOTIFICATION
General Motors will notify customers of this program on their vehicle (see copy of customer letter
included with this bulletin).
DEALER PROGRAM RESPONSIBILITY
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in
dealers' possession and subject to this recall must be held and inspected/repaired per the service
procedure of this bulletin before customers take possession of these vehicles. Involved vehicles
must be held and not delivered to customers, dealer-traded, released to auction, used for
demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned
Inventory System (CPOIS) will be de-certified and must be held and remedied per the service
procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global
Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS
system, or once again be used in the CTP program.
Dealers are to service all vehicles subject to this program at no charge to customers, regardless
of mileage, age of vehicle, or ownership, through April 30, 2018.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which
there is no customer information indicated on the involved vehicle listing, are to be contacted by
the dealer. Arrangements are to be made to make the required correction according to the
instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for
your use in contacting customers. Program follow-up cards should not be used for this purpose,
since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your
facility for service through April 30, 2018, you must take the steps necessary to be sure the
program correction has been made before selling or releasing the vehicle.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that
may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools,
equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.

We Support
Voluntary Technician
Certification

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April 2016

Bulletin No.: 29110
April 2016

This notice applies to your vehicle, VIN: ________________________________
Dear General Motors Customer:
We have learned that your 2014-2016 model year Chevrolet Silverado or GMC Sierra equipped
with a full size spare tire and road wheel may have been built without a Tire Pressure Monitoring
sensor (TPM) installed in the spare tire. If the spare tire was to be used and the TPMS
programmed to coordinate with the wheels in use, a tire pressure monitor system error would be
displayed due to the lack of a sensor in the spare tire.
Your satisfaction with your GM vehicle is very important to us, so we are announcing a program
to prevent this condition or, if it has occurred, to fix it.
What We Will Do: Your GM dealer will install a tire pressure monitor sensor in the spare tire.
This service will be performed for you at no charge until April 30, 2018. After that, any
applicable warranty will apply.
What You Should Do: To limit any possible inconvenience, we recommend that you contact
your dealer as soon as possible to schedule an appointment for this repair. By scheduling an
appointment, your dealer can ensure that the necessary parts will be available on your
scheduled appointment date.
If you have any questions or concerns that your dealer is unable to resolve, please contact the
appropriate Customer Assistance Center at the number listed below.
Division

Number

Chevrolet
GMC
Puerto Rico – English
Puerto Rico – Español
Virgin Islands

1-800-630-2438
1-866-996-9463
1-800-496-9992
1-800-496-9993
1-800-496-9994

Text Telephones
(TTY)
1-800-833-2438
1-800-462-8583

We sincerely regret any inconvenience or concern that this situation may cause you. We want
you to know that we will do our best, throughout your ownership experience, to ensure that your
GM vehicle provides you many miles of enjoyable driving.
Terry M. Inch
Executive Director
Global Connected Customer Experience
29110