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NHTSA ID Number: 10078759

Manufacturer Communication Number: ATC1490B

TSB/Document Date: 2016-08-17


Summary

THIS ACCOUNT TEAM COVERAGE IS BEING ISSUED TO COMPLETE FOUR SPECIFIC FIELD ACTIONS AGAINST A SELECT POPULATION OF ISX11.9/12 ENGINES. CERTAIN ENGINES IN THE POPULATION HAVE ALREADY RECEIVED SOME OF THESE FIELD ACTIONS AND WILL ONLY REQUIRE THE REMAINING OPEN ACTIONS TO BE COMPLETED. FIELD ACTION COMPLETION DETAILS FOR EACH ENGINE ARE PROVIDED IN THE ESN LIST.


ACCOUNT TEAM COVERAGE
Please Deliver To: Service Managers and Warranty Decision Makers
FROM: CumminseBay logo Global Warranty Administration Communications
Subject: ISL9/ISX15eBay logo CM2350 NOx Sensor Water Shield ATC
Number: Atc1650
Expires:
Attention:

Date: 13-May-2016

01-Dec-2016 (U.S./Canada)
01-Dec-2016 (InternationaleBay logo)
U.S / Canadian Distr./Branches and Div. Offices
U.S / Canadian Dealers

This is to revise and replace ATC 1650-B, dated 03-May-2016. This revision is to:
1 Update SRTs.
If additional information is required, contact your CumminseBay logo Warranty Operations Group Leader.
DESCRIPTION:
This ATC is being issued to address EPA 2013 ISL and ISX CM2350 units that may experience a cracked SCR outlet
NOx sensor due to liquid impingement. The implementation of this ATC will correct the issue of liquid impingement by
applying a water shield with putty over the SCR outlet NOx sensor.
ACTION:
In order to qualify for repair under this field action, an engine:
1 will be covered Regardless of coverage status, and
2 must be on the attached ESN list.
After verifying that the engine meets the above requirements, perform the following actions:
Please refer to the ISL9 CM2350 L101 Service Manual - 4310787
Please refer to the ISX15eBay logo CM2350 X101 Service Manual - 4310641
1 Please refer to Procedure 011-036 for Aftertreatment Selective Catalytic Reduction Catalyst removal and
installation.
2 Please refer to Procedure 019-451 for Aftertreatment outlet NOx sensor removal and installation.
3 Please refer to Installation Instruction 4908441 for Aftertreatment Outlet Nox Sensor Bolt-In Shield.
MATERIAL DISPOSITION:
Materials removed as a result of this field action must be scrapped.
REIMBURSEMENTS:
Parts:
NOTE: Parts are listed as optional. Claim ONLY the appropriate parts for the repair.
NOTE: Please note that the NOX Shield Template, Part Number 4353074, is not listed, nor is it claimable. It is
included with the Drip Shield package. As an alternative, please refer to Attachment B (Template drawing) and
Attachment C (Printing Instructions). The Template can be reproduced by following the printing instructions as detailed
in Attachment C. Care must be taken before using the Template. Drilling locations and distances MUST be confirmed
prior to drilling. Please refer to the specifications listed on the drawing, Attachment B.
The following parts are covered under this field action:
Part Number
286633700
286663600
288021400

Quantity
1
1
1

288021500

1

435288000
435392600

1
1

Description
GSK,AFM 5" STD (OPTIONAL)
GSK,AFM 4" STD (OPTIONAL)
GSK,CNN 4" SPHERICAL
(OPTIONAL)
GSK,AFM 5" SPHERICAL
(OPTIONAL)
HD NOX SHIELD (OPTIONAL)
MR DRIP SHIELD (OPTIONAL)

Part Number
435426900
536210800

Quantity
2
1

Description
SCREW, HEX FLANGE HEAD CAP
PYRO PUTTY

NOTE: SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim
narrative, may also be claimed on this action.
Labor using applicable Access Code and Time:
SRT Code
Description
Time
00-724
INSITE - Use During Troubleshooting
00-90X
Administrative time
11-06Q
Aftertreatment Selective Catalytic Reduction (SCR) Catalyst
(HORIZONTAL) - Remove and Install - ISX15eBay logo CM2350 X101
(OPTIONAL)
11-06R
Aftertreatment Selective Catalytic Reduction (SCR) Catalyst
(VERTICAL) - Remove and Install - ISX15eBay logo CM2350 X101
(OPTIONAL)
11-06S
Aftertreatment Selective Catalytic Reduction (SCR) Catalyst
(SWITCHBACK) - Remove and Install - ISX15eBay logo CM2350 X101
(OPTIONAL)
11-803
Aftertreatment SCR Catalyst- Remove and Install (OPTIONAL - ISL
ONLY)
17-184
Vehicle Steps - Remove and Install (OPTIONAL)
19-044
Aftertreatment Outlet Nox Sensor- Remove and Install
99-901
NOX SENSOR WATER SHIELD HARDWARE INSTALL (QTY 2) 2.0
Travel:
Travel is not covered under this field action. Towing is not covered under this field action.
Other Claimables:
Consumables are covered under this field action.
Claim Instructions:
For CumminseBay logo Dealers, claims for this ATC must be filed via RAPIDSERVE™ Web (rsw.cummins.com). For
information regarding RAPIDSERVE™ Web, please reference the "Warranty" tab in QuickServe® Online. If there are
additional questions, please contact your local CumminseBay logo Distributor.
Account Code: ...............................................................................................................................................................27
Pay Code: .................................................................................................................................................. Distributor = X
Pay Code: ........................................................................................................................................................ Dealer = D
Pay Code: ................................................................................................................................................ InternationaleBay logo = I
Failure Code: ..................................................................................................................................................... WYNEBT
Attachments
atc1650_esn-list.xls atc1650_nox_water_shield_template-attach-b.pdfatc1650_template_printing_instructions-attachc.pdf

1

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TSB/Document ID: ATC1490B

Replacement Service Bulletin Number:

MFR Communication Date: 2016-05-10

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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