NHTSA ID Number: 10078548
Manufacturer Communication Number: SB-16-NA-042
TSB/Document Date: 2016-08-09
Summary
THIS INFORMATIONAL BULLETIN ANNOUNCES THAT GM IS OFFERING AN ANDROID AUTO FEATURE UPGRADE FOR 2016 MODEL YEAR VEHICLES.
File in Section:
Service Bulletin
-
Bulletin No.:
16-NA-042
Date:
April, 2016
TECHNICAL
Subject:
Infotainment System Upgrade for Android Auto Feature
Attention: This Bulletin applies to North America vehicles only.
This Bulletin has been revised to add the additional option to upgrade the feature prior to
releasing the vehicle to the customer.
Brand:
Model:
Model Year:
VIN:
Additional Options:
from
to
from
to
All
Passenger
Cars and
Trucks
(Excluding
Buick
Envision,
Cadillac
SRX, CT6
and
Chevrolet
Cruze)
2016
2016
June 1, 2015
April 4, 2016
Chevrolet
Volt
2017
2017
SOP
March
18, 2016
Copyright 2016 General Motors LLC. All Rights Reserved.
Equipped with Radio RPO I05
or I06
Page 2
April, 2016
Bulletin No.: 16-NA-042
Condition
4439339
GM is offering the Android Auto feature upgrade for 2016 model year vehicles.
This service upgrade includes vehicles in dealer inventory and customer vehicles sold
prior to April 4, 2016.
Additional Options
Equipped with I05 or I06
What is Android Auto ?
Key Features of Android Auto
Android Auto compatibility is a simple and smart way to
use your Android smartphone in the car. One of the
new Phone Integration features available on select
MyLink/IntelliLink/CUE infotainment systems, Android
Auto enables Android smartphone users to display
certain apps and functionality from their phone on the
vehicle’s infotainment display, allowing them to control
those apps and functions via the vehicle’s infotainment
system touchscreen or voice commands.
4380971
•
Home Screen: Android Auto automatically brings
you useful information, and organizes it into
simple cards that appear just when they're
needed.
Bulletin No.: 16-NA-042
April, 2016
Page 3
4380973
•
Maps: Let Google Maps lead the way. It’s easy to
get where you’re going with free voice-guided
navigation, live traffic information, lane guidance,
and more.
4380975
•
Music: Your favorite tunes – to go! Access and
stream over 30 million songs, custom playlists and
more with Google Play Music.
Dealer Inventory Upgrade
For vehicles that are in Dealer stock or may be
in-transit from the plant, Dealers have two options to
update the vehicles located in stock.
1. Dealers can update all units as part of the PDI
process and submit for additional labor time while
the vehicles are stored on the dealers lot.
2. Dealers also have the option to update the vehicles
prior to delivery once the vehicle is sold.
If the customer uses an Apple product they may
choose to not have the Android feature installed on
their vehicle.
Important: The update will still take time to complete,
be sure to account for the amount of time to complete
the update prior to releasing the vehicle to the
customer.
Note:
•
4380977
•
Voice: Just say the word – Best-in-class speech
technology makes controlling everything with your
voice fast and easy. Send, read, and reply to your
text messages; Make calls, return missed calls,
and listen to voicemail – Talk to Google can help
you do all these things, and more.
•
•
DO NOT program a control module unless
directed to by a service procedure or a service
bulletin. If the control module is not properly
configured with the correct calibration software,
the control module will not control all of the vehicle
features properly.
Ensure the programming tool is equipped with the
latest software and is securely connected to the
data link connector. If there is an interruption
during programming, programming failure or
control module damage may occur.
Stable battery voltage is critical during
programming. Any fluctuation, spiking, over
voltage or loss of voltage will interrupt
programming. Install the EL-49642 SPS
Programming Support Tool to maintain system
voltage. If not available, connect a fully charged
12 V jumper or booster pack disconnected from
the AC voltage supply.
Page 4
April, 2016
Bulletin No.: 16-NA-042
•
Turn OFF or disable systems that may put a load
on the vehicles battery such as; interior lights,
exterior lights (including daytime running lights),
HVAC, radio, etc.
• During the programming procedure, follow the
SPS prompts for the correct ignition switch
position.
• Clear DTCs after programming is complete.
Clearing powertrain DTCs will set the Inspection/
Maintenance (I/M) system status indicators to NO.
These units should be updated before being sold to
customers. No communications will be going out to
customers that purchase a vehicle which is eligible for
the upgrade, after March 1, 2016.
Important: No VCI number is needed for adding
Android Auto, and no call to TCSC is needed.
To program an existing control module, perform the
following procedure:
Note: The vehicle must remain in PARK during the
programming procedure.
1. Install the EL-49642 SPS Programming
Support Tool.
2. Connect a USB drive to the computer.
Important: A 8GB USB will be needed for this update.
Note: If issues loading to USB, verify USB format is
FAT32.
3. Access the Service Programming System (SPS)
and follow the on-screen instructions.
4. On the SPS Supported Controllers screen, select
K74 Human Machine Interface Control Module –
USB Copy/ USB File Transfer.
Note:
•
If there are no files available for USB transfer
via SPS, proceed to step 10.
• Software currently loaded on the USB Drive will
be verified and if files are incorrect they will be
deleted and correct files will be loaded. If files
residing on the USB Drive are correct for the
vehicle being serviced, the Techline terminal
will not delete those files and allow the drive to
be re-used.
5. Upon completion of the file transfer, remove the
USB drive from the computer.
6. Ignition ON, infotainment system ON.
Note: The HMI will not allow the installation of the
same software version via USB. If the same software is
detected the installation process will not start.
7. Connect the USB drive to the USB port in the
vehicle.
8. The infotainment system will recognize that update
files are available. Follow the infotainment display
on-screen instructions and select Update when
prompted. Programming will take several minutes.
4448895
Important: Once the updating file hits 90% the screen
may go blank. DO NOT REMOVE the USB at this time.
The illustration above shows when the programming is
complete. (See blue arrows above.)
9. Upon completion of programming, remove the USB
drive. Follow the infotainment display on-screen
instructions.
10. Access the Service Programming System (SPS)
and follow the on-screen instructions.
11. On the SPS Supported Controllers screen, select
K74 Human Machine Interface Control Module –
Programming and follow the on-screen
instructions.
12. At the end of programming, choose the “Clear
DTCs” function on the SPS screen.
13. Ignition OFF, Retained Accessory Power (RAP)
OFF, remove the key fob from range of the vehicle,
and let the vehicle sit for five minutes. Retest
system operation to verify the repair.
Note: If the vehicle is equipped with Navigation and
the GPS is inoperative after reprogramming, it may be
necessary to re-load the software.
Warranty Information for Dealer
Inventory Upgrade
A flat fee reimbursement has been established and
Dealers should submit for reimbursement for all stock
vehicles that are updated.
In addition to PDI, there is a special Labor op Code set
up for Dealers to submit for the additional $10
reimbursement on stock units.
Labor
Operation
Description
Labor Time
0600174*
Android Software Upgrade
– PDI
0.0 hr
*This is a unique Labor Operation for Bulletin use only.
Submit using a ZPDI transaction with a $10.00 net.
Bulletin No.: 16-NA-042
April, 2016
Customer Vehicle Upgrade
For customer vehicles, reprogram the vehicles HMI
Module with the latest software.
Note:
•
DO NOT program a control module unless
directed to by a service procedure or a service
bulletin. If the control module is not properly
configured with the correct calibration software,
the control module will not control all of the vehicle
features properly.
• Ensure the programming tool is equipped with the
latest software and is securely connected to the
data link connector. If there is an interruption
during programming, programming failure or
control module damage may occur.
• Stable battery voltage is critical during
programming. Any fluctuation, spiking, over
voltage or loss of voltage will interrupt
programming. Install the EL-49642 SPS
Programming Support Tool to maintain system
voltage. If not available, connect a fully charged
12 V jumper or booster pack disconnected from
the AC voltage supply.
• Turn OFF or disable systems that may put a load
on the vehicles battery such as; interior lights,
exterior lights (including daytime running lights),
HVAC, radio, etc.
• During the programming procedure, follow the
SPS prompts for the correct ignition switch
position.
• Clear DTCs after programming is complete.
Clearing powertrain DTCs will set the Inspection/
Maintenance (I/M) system status indicators to NO.
Important: No VCI number is needed for adding
Android Auto, and no call to TCSC is needed.
To program an existing control module, perform the
following procedure:
Note: The vehicle must remain in PARK during the
programming procedure.
1. Install the EL-49642 SPS Programming
Support Tool.
2. Connect a USB drive to the computer.
Important: A 8GB USB will be needed for this update.
Note: If issues loading to USB, verify USB format is
FAT32.
3. Access the Service Programming System (SPS)
and follow the on-screen instructions.
4. On the SPS Supported Controllers screen, select
K74 Human Machine Interface Control Module –
USB Copy/ USB File Transfer.
Note:
•
•
If there are no files available for USB transfer
via SPS, proceed to step 10.
Software currently loaded on the USB Drive will
be verified and if files are incorrect they will be
deleted and correct files will be loaded. If files
residing on the USB Drive are correct for the
Page 5
vehicle being serviced, the Techline terminal
will not delete those files and allow the drive to
be re-used.
5. Upon completion of the file transfer, remove the
USB drive from the computer.
6. Ignition ON, infotainment system ON.
Note: The HMI will not allow the installation of the
same software version via USB. If the same software is
detected the installation process will not start.
7. Connect the USB drive to the USB port in the
vehicle.
8. The infotainment system will recognize that update
files are available. Follow the infotainment display
on-screen instructions and select Update when
prompted. Programming will take several minutes.
4448895
Important: Once the updating file hits 90% the screen
may go blank, DO NOT REMOVE the USB at this time.
The illustration above shows when the programming is
complete. (See blue arrows above.)
9. Upon completion of programming, remove the USB
drive. Follow the infotainment display on-screen
instructions.
10. Access the Service Programming System (SPS)
and follow the on-screen instructions.
11. On the SPS Supported Controllers screen, select
K74 Human Machine Interface Control Module –
Programming and follow the on-screen
instructions.
12. At the end of programming, choose the “Clear
DTCs” function on the SPS screen.
13. Ignition OFF, Retained Accessory Power (RAP)
OFF, remove the key fob from range of the vehicle,
and let the vehicle sit for five minutes. Retest
system operation to verify the repair.
Note: If the vehicle is equipped with Navigation and
the GPS is inoperative after reprogramming, it may be
necessary to re-load the software.
Page 6
April, 2016
Bulletin No.: 16-NA-042
Warranty Information for Customer
Vehicle Upgrade
Labor
Operation
Description
Labor Time
0600355*
Android Software Upgrade –
Chevrolet
0.4 hr
0600365*
Android Software Upgrade –
Buick
0.4 hr
0600375*
Android Software Upgrade
– GMC
0.4 hr
0600385*
Android Software Upgrade –
Cadillac
0.4 hr
*This is a unique Labor Operation for Bulletin use only.
Submit using a ZREG transaction.
*Do NOT use regular Warranty Labor Operation for this
upgrade.
Version
6
Modified
March 9, 2016 – Added an Important statement and graphic under Step 8 of the Dealer
Inventory/Customer Upgrade sections. Updated Upgrade Notes.
March 14, 2016 — Added an important statement regarding the use of a 16GB USB when
programming.
March 31, 2016 — Added information regarding the format and size of the USB and
removed the 2016 Chevrolet Cruze.
April 14, 2016 — Added additional option to update software prior to releasing the vehicle
to the customer and excluded Export Vehicles.
April 20, 2016 — Added 2017 Chevrolet Volt.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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TSB/Document ID: SB-16-NA-042
Replacement Service Bulletin Number:
MFR Communication Date: 2016-04-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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