NHTSA ID Number: 10078544
Manufacturer Communication Number: SP-371-051
TSB/Document Date: 2016-08-09
Summary
CERTAIN VAH, VHD, AND VN TRUCKS BUILT FROM 08/17/2015 TO 10/18/2015 MAY HAVE FRONT CHASSIS HARNESSES WITH IMPROPERLY INSTALLED CONNECTOR CAVITY SEALS. ON THE CONNECTOR TO THE REAR CHASSIS EXTENSION, FCCE1 AND FCCE2, THE SEALS MAY BE INSTALLED BACKWARDS AND ALLOW MOISTURE TO ENTER THE CONNECTOR. IF LEFT UNCORRECTED, THE MOISTURE WILL CAUSE CORROSION AND ULTIMATELY A FAILURE OF THE HARNESSES.
Service Program
Trucks
Volvo Trucks
North
America
Greensboro, NC USA
Date
This Service Program replaces program SP 371-051 dated
1.2016.
Group
4.2016
No.
371 051
Release
Page
02
1(7)
Connector Cavity Plugs
VAH, VHD, VN
SP 371-051, Connector Cavity Plugs
(April 2016)
Certain VAH, VHD, and VN trucks built from 08/17/2015 to 10/18/2015 may have front
chassis harnesses with improperly installed connector cavity seals. On the connector to the
rear chassis extension, FCCE1 and FCCE2, the seals may be installed backwards and allow
moisture to enter the connector. If left uncorrected, the moisture will cause corrosion and
ultimately a failure of the harnesses. Remove the seals from the connector and re-insert them
in the correct direction. Special tools should not be required as the seals will not lock into
place when inserted improperly.
Procedure
You must read and understand the precautions and guidelines in Service Information,
Function Group 3, General Safety Practices, Electrical before performing this procedure. If
you are not properly trained and certified in this procedure, ask your supervisor for training
before you perform it.
DANGER
Do not attempt to repair or service this vehicle without having sufficient training, the correct
service literature and the proper tools. Failure to follow this could make the vehicle unsafe
and lead to serious personal injury or death.
1 Secure the vehicle for service by parking it on a flat level surface, applying the parking
brake, chocking the rear wheels, and placing the transmission in neutral or park.
2 Remove the driver side chassis fairing, if equipped.
3 Disconnect all cables from the negative (ground) battery terminals to prevent personal
injury from electrical shock and prevent damage to electrical components
4 Remove cable ties securing chassis harnesses.
USA76028
PV729-SP371-051
English
Volvo Trucks North America
Service Program
Date
4.2016
Group
No.
Release
371
051
02
5 Disconnect the harness connectors.
W3111434
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Volvo Trucks North America
Service Program
Date
4.2016
Group
No.
Release
371
051
02
6 Inspect for backwards seals.
Incorrect
Correct
Page
3(7)
Volvo Trucks North America
Service Program
Date
4.2016
Group
No.
Release
371
051
02
7 Inspect for corrosion inside connectors and clean with electrical contact cleaner as
required.
W3109251
Page
4(7)
Volvo Trucks North America
Service Program
Date
4.2016
Group
No.
Release
371
051
02
8 Remove incorrectly installed seals.
W3109252
Page
5(7)
Volvo Trucks North America
Service Program
Date
4.2016
Group
No.
Release
371
051
02
9 Install seals.
W3109253
10 Connect harness connectors.
11 Install cable ties to secure harnesses.
12 Connect all previously removed cables to the negative (ground) battery terminals. Tighten
to 20 ±2 Nm (15 ±1.5 ft-lb). Install the battery box cover.
13 Install driver side chassis fairing, if equipped.
Page
6(7)
Volvo Trucks North America
Service Program
Date
4.2016
Group
No.
Release
371
051
02
Reimbursement
This repair is covered by an authorized Service
Program. Reimbursement is obtained via the
normal claim handling process.
UCHP
Reimbursement
eWarranty
Reimbursement
Claim Type (used only when uploading from the
Dealer Bus. Sys.)
41
41
Recall Status
Vehicle inspected, repair not required
1- Inspected
OK
Vehicle repaired per instruction
2- Modified
per instruction
Labor Code
Primary Labor Code
3711-03-09-02
0.6 hrs
37139-0-02
0.6 hrs
Take to take charge and determine campaign status
1700–16–01–01
0.3 hrs
17003-0-01
0.3 hrs
Causal Part
21913822
21913822
SCC Code
S7029
NA
Authorization Number
NA
SP371-051
Expiration Date
31-January2017
31-January2017
Parts Disposition
All parts to be scraped locally
Note: Take Charge Time is not included in the Labor Code for this operation. Take charge
may be eligible but can only be used once per repair visit. If vehicle is having other warranty
repairs performed, take charge should be charged to the warranty repair, otherwise take
charge can be charged to this service program.
Page
7(7)
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TSB/Document ID: SP-371-051
Replacement Service Bulletin Number:
MFR Communication Date: 2016-04-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
MFR Component Subsystem:
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