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NHTSA ID Number: 10078506

Manufacturer Communication Number: SB-06-08-47-001L

TSB/Document Date: 2016-08-09


Summary

THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES


All

Accessory and Liftgate Control Module Reprogramming with SPS

2810905

CCxxx

All

Accessory DC Power Control Module Reprogramming with SPS

2810925

CA or CDxxx

All

Battery Energy Control Module Reprogramming with SPS

2810945

9Dxxx

All

Coolant Heater Control Module Reprogramming with SPS

2810965

9Cxxx

All

Air Conditioning Compressor Control Module Reprogramming
with SPS

2810985

8Fxxx

All

Human Machine Interface Control Module Reprogramming
with SPS

2810345

CBxxx

All

HybrideBay logo Powertrain Control Module 2 Reprogramming with SPS

2810265

FCxxx or
FDxxx

All

Occasionally a code generated after an SPS programming
sequence or other SPS procedure

See LTG or
associated
Technical Bulletin

FExxx

All

Vehicle Theft Deterrent procedure

See LTG or
associated
Technical Bulletin

Sxxxx or Txxx
or Uxxx ..
Zxxxx

All

Special SPS Sequential Reprogramming event that generates a
Warranty Claim Code

See LTG or
associated
Technical Bulletin

Warranty Transaction Information
When submitting a warranty transaction for any of the
above reprogramming labor codes, the Warranty Claim
Code from the “Programming Complete” screen that is
displayed when the SPS procedure is complete is
required to be entered in the technician Correction
Comments field.
Some control modules will require programming to be
completed by using a USB memory stick with uploaded
files from the TIS2 Web application. The programming
to the USB memory stick will generate a Warranty
Claim Code.
There are also some control modules which may
require additional Setup and or Configuration
procedures to be completed after the reprogramming
event. Each of these events will generate a Warranty
Claim Code.
When more than one Warranty Claim Code is
generated for a control module programming event it is
required to include all codes in the technician
Correction Comments field of the warranty transaction.
The Warranty Claim Code is only available when using
the TIS-2-Web application. The CD or stand-alone
version of TIS does not support the Warranty
Claim Code.

1755854

Page 4

April, 2016

Bulletin No.: 06-08-47-001L

2396077

Warranty Claim Code retrieval
If the need arises to find out what the specific SPS
Warranty Claim Code was on a prior programming
event, use the following steps to retrieve the code:
1. Open up TIS on the computer used to program the
vehicle.
2. Select and start “Service Programming
System (SPS).”
3. Select “Settings.”
4. Select “Warranty Claim Code” tab.

Clear All Diagnostic Trouble Code
Procedures
An enhancement to the SPS system will enable the
technician to clear any DTCs present from all of the
ECUs on the vehicle. There is text added to the setup
screen reminding that this feature will be available.
Since this function clears any DTCs that are present
from all controllers on the vehicle, the technician may
want to check for and record DTCs before proceeding
with the SPS event.

Bulletin No.: 06-08-47-001L

April, 2016

Page 5

2018377

After programming is complete, the option to clear all
DTCs will be presented. The technician should
remember that when used, the clear all DTCs
command will clear ECM DTCs, meaning that IM flags
will be reset.

Page 6

April, 2016

Bulletin No.: 06-08-47-001L

2018376

Other Electrical Labor Only Procedures
There are other electrical procedures that are not
associated with a module part replacement and are
also not considered reprogramming. The following table
provides examples of these procedures and the
appropriate handling from a warranty perspective.
Procedure

Description

Warranty Policy

Set-Up

A procedure that configures a Control
Module to vehicle-specific content,
operating location, etc. This is also
known as “bit flipping” or “option
configuration”. This is done one time as
part of a Control Module replacement
procedure.

Labor times are included in the Control
Module replacement procedure.
Additional time for setup or
reprogramming is not applicable.

XM Activation

A procedure that communicates the new
radio ID after replacement of Digital
Radio Receiver (DRR) to XM to ensure
continuation of XM radio service.

Labor times for XM activation are
included in the replacement procedures.
Additional time is not applicable.

Learn

A procedure that stores operating
ranges, component identifiers, etc. of
components or systems. This is also
known as “initializing”. This is done one
time as part of a component or control
module replacement or in some
instances after a battery disconnect.

Labor times for component or control
module replacement and battery
disconnect are included in the
procedures. Additional time is not
applicable.

Programming

A procedure for loading the operational
software or calibration files of a newly
installed control module performed using
the Service Programming System (SPS)
application.

Labor times for module programming are
included in replacement procedures.
Additional programming time is not
applicable.

Bulletin No.: 06-08-47-001L

April, 2016

Page 7

Procedure

Description

Warranty Policy

Reprogramming

A procedure to update a module with
new software or calibration files. This is a
labor-only procedure performed using
the Service Programming System (SPS)
application.

SPS reprogramming labor codes are
specifically released as required for the
modules and vehicles that have service
software/calibration files released in
TIS2000. Diagnostic time is applicable if
listed in the Labor Time Guide.

USB Programming

A procedure to update a module with
new software or calibration files using
vehicle USB port. This is a labor-only
procedure performed using the Service
Programming System (SPS) application.

SPS reprogramming labor codes are
specifically released as required for the
modules and vehicles that have service
software/calibration files released in
TIS2000. Diagnostic time is applicable if
listed in the Labor Time Guide.

Sequential Programming

A procedure to update more than one
module with new software or calibration
files in a predefined order or sequence.
The sequence is critical to the outcome
of the event and is done automatically by
the SPS application.

A unique Warranty Claim Code
generated by SPS must be submitted.

Non-SPS Programming/Setup
Operations

Some procedures may not produce a
warranty claim code when software is
downloaded using the Tech 2®.

Labor times for module programming are
included in replacement procedures. For
a specific repair appropriate labor codes
and labor times will be included in the
Technical Bulletin or may be allowed
using an 4069929.

Tech 2® Recalibration

A procedure for loading updated
calibration files to a control module using
the Tech 2®.

Labor times for module programming are
included in replacement procedures.
Additional programming time is not
applicable.

CD Software Update

Some entertainment systems may
require a software update that is
performed through a special data CD
release. This type of software update is
infrequent and is communicated via a
Technical Bulletin.

Appropriate labor codes and labor times
will be included in the Technical Bulletin.

Personalization

Setting a system configuration that is a
customer preference and described in
the vehicle owner manual. Examples
include door locking preferences,
memory seat, radio presets, compass
calibration, etc.

Customer vehicle Personalization is not
considered a warranty repair.

Vehicle Maintenance

Procedures that are performed as part of
vehicle maintenance procedures such as
Oil Life Reset and Tire Pressure Monitor
relearn after tire rotation.

Vehicle maintenance procedures are not
considered warranty repairs.

Accessory Configuration

Some GM Accessory installations
require SPS reprogramming or set-up
procedures.

Procedures associated with the
installation of an Accessory are not
covered as warranty repairs.

Diagnostics

As part of service diagnostic procedures,
technicians may re-set Diagnostic
Trouble Codes (DTCs) or pull fuses or
disconnect connectors to reset software
in control modules.

Diagnostics are covered as an add
condition in the labor code that is used to
repair the vehicle.

Customer Concern Not
Duplicated (CCND)

When a customer complaint cannot be
verified by the service technician after
duplicating the conditions described by
the customer. This may include checking
for DTCs and performing system or
circuit verification procedures.

The appropriate CCND labor code
should be used. Comments describing
the customer concern should be included
with all instances of a CCND labor code
submission. These labor codes may not
be used in conjunction with another labor
code for the same customer concern.

Page 8

April, 2016

Customer Concern Not Duplicated
(CCND) Labor Codes
For more information regarding CCND Labor Codes,
refer to the latest version of Corporate Bulletin Number
06-00-89-026.

Electrical and Powertrain Controls
Labor-Only Labor Codes
Two labor codes are to be used to claim for Labor only
when addressing Electrical and Powertrain Controls
issues. The labor codes are:
4069929 (0.2 hr) — Electrical Controls — Labor Only
— (Comment Required – Describing Corrective Action)
4069939 (0.2 hr) — Powertrain Controls — Labor Only
— (Comment Required – Describing Corrective Action)
These labor codes should be used only in instances
where a repair procedure is performed to a module that
does not require that part to be replaced or any other
physical repair. They should NOT be used for setting a
system configuration that is a customer preference and
described in the vehicle Owner Manual. Examples
include door locking preferences, memory seat, radio
presets, compass calibrations, etc.
Example: A customer brings their vehicle in for a
complaint of the CD player not functioning in the radio.
The technician duplicates the complaint and while
diagnosing customer complaint the radio connector,
which contains the battery power feed, is disconnected
and then reconnected 30 seconds later. After the
connector is reconnected the CD player starts to
operate correctly. No other repairs performed.

Bulletin No.: 06-08-47-001L

A warranty claim should be filed using labor code
4069929 and an appropriate comment must be
included, i.e. “disconnected radio connector for
30 seconds, then reconnected.” The comment must be
entered in the Correction Description or Comment field
of the warranty claim.
As in the above example, 4069929 and 4069939
should be used anytime any module has encountered a
software “anomaly” in which the corrective action is to
“reset” the module by disconnecting power to the
module.
Also, 4069929 and 4069939 should be used in
instances when it is discovered that previous repairs
made at a different dealer, have included a replacement
of a particular module and the set-up of that module
was not completed.
Example: A customer brings in their vehicle for the
complaint of the remote start not functioning. The BCM
was recently replaced at a different dealership. The
technician duplicates the complaint and determines
that the BCM was not properly configured. The
technician enables remote start and corrects the
customer's concern.
When submitting 4069929 or 4069939, a full detail
comment describing the corrective action that was
performed, is required in the Correction Description or
Comment portion of the claim. Claims that do not
include an appropriate comment will be subject to audit
and subsequent debit.
These labor codes may NOT be used in conjunction
with another labor code for the same customer
concern.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

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TSB/Document ID: SB-06-08-47-001L

Replacement Service Bulletin Number:

MFR Communication Date: 2016-04-18

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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