January 2016
Dealer Service Instructions for:

Customer Satisfaction Notification R29
Engine Oil Consumption
Models

2013-2015

(ZD) Dodge Viper

IMPORTANT: Some of the involved vehicles may be in dealer vehicle
inventory. Dealers should complete this repair on these vehicles before retail
delivery. Dealers should also perform this repair on vehicles in for service.
Involved vehicles can be determined by using the VIP inquiry process.

Subject
The engine on about 900 of the above vehicles may experience unintended oil
consumption under rare conditions during high-speed right-hand cornering when
the engine is at light throttle and high RPM, engine oil can be forced into the Make
Up Air hose. This condition may compromise engine durability.
Repair
All vehicles must have the engine oil and oil filter changed and an updated oil
management system must be installed which includes a new valve cover assembly
with a relocated make up air (MUA) fitting and new baffle.

 Copyright 2016, FCA US LLC, All Rights Reserved (srg)

Customer Satisfaction Notification R29 – Engine Oil Consumption

Page 2

Alternate Transportation
Dealers should attempt to minimize customer inconvenience by placing the owner
in a loaner vehicle if inspection determines that a long block engine replacement is
required and the vehicle must be held overnight.
Parts Information
Part Number

Description

CEAFR291AA

Kit, Engine Oil Consumption

Each kit contains the following components:
Quantity
1
1
1
1

Description
Cover, Cylinder Head Left Side
Cover, Ignition Coil Left Side
Foam Block
Hose, MUA

05038041AA

Filter, Oil

68171066PA

Oil, Engine – 11 Quarts, 0W40 (MS 12633)

IMPORTANT: Due to the small number of involved vehicles, no parts will be
distributed to involved dealers initially. Parts may be ordered as needed to
support scheduled repairs.
Parts Return
See Section A. Inspect Oil Filter for Contamination for parts return details.

Special Tools
No special tools are required to perform this repair.

Customer Satisfaction Notification R29 – Engine Oil Consumption

Page 3

Service Procedure

A. Change Oil and Oil Filter
1. Run the engine until achieving normal operating temperature.
2. Position the vehicle on a level surface and turn the engine off.
3. Open the hood.
4. Raise the vehicle on hoist.
5. Place a suitable drain pan under the oil filter.
6. Remove and discard the oil filter.
7. Install a NEW oil filter then tighten to 13 ft. lbs. (18 N·m).
NOTE: Apply a thin coat of engine oil to the oil filter seal before
installation.
8. Remove the drain plug from the oil pan and allow the oil to drain into pan.
Inspect the drain plug threads for stretching or other damage. Replace the drain
plug and the gasket if damaged.
9. Install the drain plug in the oil pan and tighten to 25 ft. lbs. (34 N·m).
10. Lower the vehicle and fill the crankcase with engine oil using 0W40
(MS 12633).
11. Start the engine and inspect for leaks.
12. Stop the engine and inspect the oil level. Adjust the oil level as necessary.
13. Continue with Section B. Install Engine Oil Consumption Kit.

Customer Satisfaction Notification R29 – Engine Oil Consumption

Page 4

Service Procedure (Continued)

B. Install Engine Oil Consumption Kit
BOLTS

1. Open the trunk lid. Disconnect
the battery negative cable.

CROSS
SUPPORT
BRACE

2. Remove the eight bolts that
secure the cross support brace.
Remove and save the cross
brace (Figure 1).

BOLTS

Figure 1 – Cross Brace

3. Remove and discard the oil fill
cap (Figure 2).

IGNITION COIL COVER

4. Remove and discard the left
side ignition coil cover
(Figure 2).

OIL FILL CAP

Figure 2 – Ignition Coil Cover

Customer Satisfaction Notification R29 – Engine Oil Consumption

Page 5

Service Procedure (Continued)
5. Disconnect the brake booster hose
retaining clip from the cylinder head
cover and the hose from the air
plenum. Position the hose to the side
(Figure 3).

AIR PLENUM

BRAKE BOOSTER HOSE

Figure 3 – Brake Booster Hose

6. Remove and discard the Make Up
Air hose (MUA) (Figure 4).
MAKE UP
AIR HOSE

Figure 4 – Make Up Air Hose

Customer Satisfaction Notification R29 – Engine Oil Consumption

Page 6

Service Procedure (Continued)
7. Disconnect the five ignition coil electrical connectors.
8. Disconnect the five fuel injector electrical connectors (Figure 5).
9. Remove the five ignition coils from the cylinder head cover and position to the
side (Figure 5).
10. Release the five wire harness push pin retainers and position the wire harness to
the side (Figure 5).

FUEL INJECTOR ELECTRICAL CONNECTORS

WIRE
HARNESS
PUSH PIN
RETAINERS

WIRE
HARNESS
PUSH PIN
RETAINERS

IGNITION COILS

Figure 5 - Electrical Connectors

Customer Satisfaction Notification R29 – Engine Oil Consumption

Page 7

Service Procedure (Continued)
11. Remove and save the twelve left cylinder head cover bolts. Remove and
discard the left cylinder head cover (Figure 6).
12. Place the NEW left cylinder head cover onto the left cylinder head.
13. Install and tighten the twelve cylinder head cover bolts and tighten to 80 in. lbs.
(9 N·m) in the sequence shown (Figure 6).
14. Install the five ignition coils to the cylinder head cover and tighten the screws
securely (Figure 5).
15. Position the wire harness to the cylinder head cover and install the five wire
harness push pin retainers (Figure 5).

NEW LEFT CYLINDER HEAD COVER

10

9

6

5

2

1

3

4

7

8

Figure 6 – Left Cylinder Head Cover Tightening Sequence

11

12

Customer Satisfaction Notification R29 – Engine Oil Consumption

Page 8

Service Procedure (Continued)
16. Connect the five fuel injector
electrical connectors (Figure 5).

17. Connect the five ignition coil
electrical connectors (Figure 5).

18. Connect the brake booster hose
retaining clip to the cylinder head
cover and the hose to the air plenum
(Figure 3).

19. Install the NEW Make Up Air hose
(MUA) as shown (Figure 7).

NEW MAKE UP AIR HOSE

Figure 7 – New Make Up Air Hose

FOAM BLOCK

20. Install the supplied foam block
over the fuel rail as shown
(Figure 8).
NOTE: The foam block is a slip
fit to the engine and its
components. The left ignition coil
cover contains and secures the
foam block when installed.

NEW MAKE UP AIR HOSE

Figure 8 – Foam Block

Customer Satisfaction Notification R29 – Engine Oil Consumption

Page 9

Service Procedure (Continued)
NOTE: Make sure the rubber coil cover isolators are in place prior to
installing the engine covers.

21. Install the NEW left ignition coil cover (Figure 2).

22. Install the cross support brace and tighten the bolts to 15 ft. lbs. (20 N·m)
(Figure 1).

23. Connect the negative battery cable and close the trunk lid.

24. Close the trunk lid, hood and return the vehicle to the customer.

Customer Satisfaction Notification R29 – Engine Oil Consumption Page 10
Complete Proof of Correction Form for California Residents
The State of California Registration Renewal/Emissions Recall Enforcement
Program. Complete a Vehicle Emission Recall Proof of Correction Form (Form
No. 81-016-1053) and supply it to vehicle owners residing in the state of
California for proof that this recall has been performed when they renew the
vehicle registration.

Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record Customer Satisfaction Notification
service completions and provide dealer payments.
Use the following labor operation numbers and time allowances:

Change Engine Oil and Install
Engine Oil Consumption Kit

Labor Operation
Number

Time
Allowance

09-R2-91-82

1.4 hours

Add the cost of the parts package plus applicable dealer allowance to your claim.
NOTE: See the Warranty Administration Manual, Recall Claim Processing
Section, for complete claim processing instructions.

Dealer Notification
To view this notification on DealerCONNECT, select “Global Recall System” on
the Service tab, then click on the description of this notification.

Customer Satisfaction Notification R29 – Engine Oil Consumption Page 11
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service
requirement by mail. They are requested to schedule appointments for this service
with their dealers. A generic copy of the owner letter is attached.
Enclosed with each owner letter is an Owner Notification postcard to allow owners
to update our records if applicable.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner’s name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim
submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip
code, or VIN sequence.
Dealers should perform this repair on all unsold vehicles before retail
delivery. Dealers should also use the VIN list to follow up with all owners to
schedule appointments for this repair.
VIN lists may contain confidential, restricted owner name and address information that was
obtained from the Department of Motor Vehicles of various states. Use of this information is
permitted for this notification only and is strictly prohibited from all other use.

Additional Information
If you have any questions or need assistance in completing this action, please
contact your Service and Parts District Manager.
Customer Service / Field Operations
FCA US LLC

ENGINE OIL CONSUMPTION
____________________________________________________________________________________

CUSTOMER SATISFACTION NOTIFICATION

R29

This notice applies to your vehicle (VIN: xxxxxxxxxxxxxxxxx).
Dear: (Name)
At FCA US LLC, we are constantly monitoring the quality of our products and looking for opportunities to
improve our vehicles even after they are sold. Since our customers’ long-term satisfaction is of the utmost
importance to us, we are contacting you on important improvements we would like to make to your vehicle. This
will be done at no charge to you.
We are recommending the following improvements be performed on certain 2013 through 2015 model year
Dodge Viper vehicles.
The problem is...

Under rare conditions during high-speed right-hand cornering when the engine is at
light throttle and high RPM, engine oil can be forced into the Make Up Air hose,
resulting in unintended oil consumption.
This condition may compromise engine durability.

What your dealer
will do…

FCA will repair your vehicle free of charge. To do this, your dealer will complete a free
engine oil & filter change and then install an updated oil management system which
includes a new valve cover assembly with a relocated make up air (MUA) fitting and new
baffle. The work will take about 1½ hours to complete. However, additional time may be
necessary depending on service schedules.

What you should
do…

Please call the SRT Information Center at 855-778 8326 to schedule service at a certified Dodge
Viper dealer. If you have questions or concerns which your dealer is unable to resolve, please
contact the SRT Information Center at either fcarecalls.com or 1-855-778 8326.

California
residents…

The State of California requires the completion of emission recall repairs prior to vehicle
registration renewal. Your dealer will provide you with a Vehicle Emission Recall Proof of
Correction Form after the recall service is performed. Be sure to save this form since the
California Department of Motor Vehicles may require that you supply it as proof that the
recall has been performed.

Please help us update our records by filling out the attached prepaid postcard, if any of the conditions listed on the
card apply to your vehicle. If you have further questions go to fcarecalls.com.
If you have already experienced this specific condition and have paid to have it repaired, you may visit
www.fcarecallreimbursement.com to submit your reimbursement request online or you can mail your original
receipts and proof of payment to the following address for reimbursement consideration: FCA Customer
Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Once we
receive and verify the required documents, reimbursement will be sent to you within 60 days. If you’ve had
previous repairs and/or reimbursement you may still need to have the recall repair performed on your vehicle.
We apologize for any inconvenience this service may cause to your schedule. FCA is committed to providing our
customers with world class quality products, ensuring that you have a positive dealership experience and following
up on any issues and concerns that you may have in a timely manner through our Customer Assistance Center.
Thank you for being our customer.
Sincerely,
Customer Service / Field Operations
FCA US LLC