Technical Bulletin
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

Golf

2010 – 2013

All

All

All

All

GTI

2010 – 2013

All

All

All

All

Jetta
SportWagen

2010 – 2013

All

All

All

All

Jetta Hybrid

2013

All

All

All

All

All

All

All

All

All

All

All

All

All

2.0L
Jetta

2011 -2013

(CBFA, CCTA,
CPLA, CPPA)
2.0L TDI
(CJAA)
2.0L

Beetle

2012-2013

(CBFA, CCTA,
CPLA, CPPA)
3.6L

Passat

2012-2013

(CDVB)
2.0L TDI
(CKRA)

Condition
48 15 03 September 16, 2015 2030353 Supersedes T. B. V481303 dated July 15, 2013 to include additional
model and model year applicability.
Poor Power Steering Assistance, DTCs 16344 014, 16353 014, 16355 014, 02614 014 Stored in Power
Steering Control Module J500
Customer may comment:
 Steering stiff at engine start up.
 Yellow power steering warning light on.
 Red power steering warning light on.

Page 1 of 7
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
The customer concern may or may not be duplicated, and the following Diagnostic Trouble Codes (DTCs) are
present in the power steering control module (J500).

DTC

Description

16353 014

Control module faulty

16344 014

Control module faulty

16355 014

Control module faulty

16347 014

Control module faulty

16346 014

Control module faulty

02614 014

Control module faulty

02391 011

Terminal 30 reference open circuit

03803 005

Steering angle sensor for power-assisted steering,
no or incorrect basic setting/adaptation

03803 000

Steering angle sensor for power-assisted steering,
no or incorrect basic setting/adaptation

Note:
The diagnostic trouble codes (DTC) logged in the vehicle systems are not limited to the faults listed
above. Follow the chart below that list the part numbers and the software level to determine if the service
solution applies.

Technical Background
Voltage drop in power steering control unit (J500) at start up or during steering operation.

Production Solution
Improved software.

Page 2 of 7
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
Tip:
The software update takes place in two steps. DO NOT end the program too early. Before the update, record
and save adaptation channels 3, 4 and 9 in address word 44 using Vehicle Self Diagnosis (VSD). The information
will be needed for the steering module (J500) basic setting adaptation procedure when the update is completed.
The software versions listed in the following table were up-to-date when this TSB was published. Further software
versions may have been released since.

Update-Programming Procedure:
Tip:
To Update-Programming using SVM, review and follow instructions in Technical Bulletin Instance 2014603
“Software Version Management”.
The SVM Process must be completed in its entirety so the database receives the update confirmation response.
A warranty claim may not be reimbursed if there is no confirmation response to support the claim.

Note:
Prior to launching VAS-PC or ODIS application and starting control module update process, confirm
tester screen saver and power settings in accordance with Special Tools and Equipment - Service
Information Circular # VVT-12-02. Failure to do so may result in the tester entering power save mode
during data transfer, and subsequent control module failure.
When using the VAS 5054A wireless transmitter head for a flash procedure, please connect a USB cable
between the transmitter head and the tester. Failure to do so may lead to errors during the flash
procedure.
VAS tools must only be used with their power adapters plugged in. Under no circumstances should they
be used on battery power alone during the programming procedure.

Page 3 of 7
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
 Update the power steering control module (J500) using the SVM Unit code as listed in the table below:

Old Software Part
No.

Old Software
Version

New Software Part
No.

New Software
Version (or higher)

SVM Unit Code

1K0 909 144 L

2901

1K0 909 144 R

3501

3143

1K0 909 144 J

3001

1K0 909 144 R

3501

3143

1K0 909 144 M

3201

1K0 909 144 R

3501

3143

1K0 909 144 N

3301

1K0 909 144 R

3501

3143

1K0 909 144 P

3305

1K0 909 144 R

3501

3143

The procedure can be found in GFF under Functions/ Component Selection, Software Version Management,
Adapting Software.

WARNING:
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a risk that personal injury may
result if contact is made with spinning fan blades.
Keep hands and all objects away from Radiator Fan(s) during Update Process!

Tip:
The SVM Process must be completed in its entirety so the database receives the update confirmation response.
A warranty claim may not be reimbursed if there is no confirmation response to support the claim or action is
carried out that is not explicitly stated in the Technical Bulletin.
 After the update is completed, using GFF, perform basic setting steering angle sensor – G85 and Adaptation
of Electromechanical steering under address word 44 – Steering.
 Check for DTCs in Brake electronics - 03 and if DTCs 00778 004 and 01309 008 is present, follow the GFF
systems test plan to reset the module. If the basic settings and adaptation procedures are completed using
Vehicle Self Diagnosis (VSD), the adaptation values retrieved from channels 3, 4 and 9 in address word 44
using Vehicle Self Diagnosis (VSD) will be needed to complete the operation.

Page 4 of 7
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Golf

2010 – 2013

All

All

All

All

GTI

2010 – 2013

All

All

All

All

Jetta
SportWagen

2010 – 2013

All

All

All

All

Jetta Hybrid

2013

All

All

All

All

All

All

All

All

All

All

All

All

All

2.0L
Jetta

2011 -2013

(CBFA, CCTA,
CPLA, CPPA)
2.0L TDI
(CJAA)
2.0L

Beetle

2012-2013

(CBFA, CCTA,
CPLA, CPPA)
3.6L

Passat

2012-2013

(CDVB)
2.0L TDI
(CKRA)
SAGA Coding

Claim Type:

Use applicable Claim Type 1)

Service Number:

4835

Damage
Code
039

HST

Damage Location
(Depends on Service
No.)

--

Use applicable when
indicated in Elsa (L/R)

Page 5 of 7
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Golf, GTI, Passat

WWO 2)

Jetta, Jetta SW, Jetta Hybrid,
Beetle

3ME 2)

Parts Manufacturer

Labor Operation 3) : 12V Battery Charge

27068950 = 10 TU

Labor Operation 3) : Update Programming

48352599 = 40 TU

Causal Part

Select labor operation 48352599
Diagnostic Time 4)

GFF Time expenditure

01500000 = 20 TU max.

YES

Road Test

01210004 = 10 TU

YES

Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2030353” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

Required Parts and Tools
No special parts required.

Tool Description

Tool No:

Midtronics Battery Tester/Charger

InCharge 940 (INC-940)
or
GRX3000VAS

VAS Diagnostic Tool

VAS 6150/X & VAS 6160/X with
ODIS Service with: current online updates

Page 6 of 7
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 7 of 7
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.