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T-SB-0151-13

October 2, 2013

Technical Service Bulletin

Moon Roof Assembly Structure Noise
Service
Category

Vehicle Exterior

Section

Exterior Panels/Trim

Toyota Supports ~
ASE Certification -

USA

Market

Applicability
YEAR(S)

MODEL(S)

ADDITIONAL INFORMATION

2012

Camry, Camry HV

Introduction

Some 2012 model year North American produced (NAP) Camry and Camry HV vehicles may exhibit
a knocking , popping , ticking , or snapping noise from the moon roof area while driving. The repa ir
procedure included in this bulletin has been developed to address this condition.
Parts Information
PART NUMBER

PART NAME

QTY

08231-00801

Interior Noise Kit

1

63021-06030

Silencer Sub-Assy, Slide Roof (Shim Kit)

1

Warranty Information
OP CODE

DESCRIPTION

TIME

801304

R & R Sliding Roof Housing Sub-Assembly

4.2

Combo A

Flex Roof Reinforcements and Install Shims

0.3

OFP

T1

T2

63111-06540

91

57

APPLICABLE WARRANTY
• This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle's in-service date.
• Warranty application is limited to occurrence of the specified condition described in this
bulletin.

© 2013 Toyota Motor Sales, USA

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Moon Roof Assembly Structure Noise

Repair Procedure

1. Confirm that the noise is coming from the moon roof area .
2. Remove the sliding roof housing.
Refer to the Technical Information System (TIS) , applicable model and model year Repair
Manual:
• 2012 Camry I Camry HV:
Vehicle Exterior - Sliding Roof/Convertible - "Sliding Roof/Convertible: Sliding
Roof Housing: Removal"

3. Flex and manipulate the roof structure to separate the coating between the roof reinforcements.
Continue manipulating the roof structure until the crackling noise goes away. Refer to the video
for a demonstration of this procedure.
Demonstration of Flexing Roof Structure

4. Clean out any remaining debris from the roof reinforcements with an air hose blow nozzle.
5. Install the shims in the following locations.
Figure 1.

A

© 2013 Toyota Motor Sales, USA

I

Spot Welds

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Moon Roof Assembly Structure Noise

Repair Procedure (Continued)

A. At positions 1 - 7 (shown in Figure 1), insert the 7 shims between the spot welds.
Shims 1 - 7: Smaller Rectangle, 12.7 x 43.2 mm (0.5 x 1.7 in.)
Figure 2.

NOTE
At positions 1 - 2 and 5 - 6, two shims
are positioned side by side with NO
spot weld between them.

1

I

Example of Installed Shim

B. At positions 8 - 9 (shown in Figure 1), insert the 2 triangular shims to the outboard sides of
the spot welds.
Shims 8 - 9: Triangle
Figure 3.

1

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I

Triangular Shim

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Moon Roof Assembly Structure Noise

Repair Procedure (Continued)

C. At positions 10 - 11 (shown in Figure 4) on both the RH and LH sides of the moon roof
reinforcement structure, insert the 4 shims between the spot welds as indicated .
Shims 10-11: Larger Rectangle, 25.4 x 63.5 mm (1.0 x 2.5 in.)

I ~~:~de
Figure 4.

is shown.
Figure 5.

1

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I

Example of Installed Shims

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Moon Roof Assembly Structure Noise

Repair Procedure (Continued)

6. From the Interior Noise Kit, use 2 felt strips in the following dimensions:
Length: 300 mm (12.00 in.)
Width: 32 mm (1.25 in.)
Thickness: 0.5 mm (0.02 in.] thinnest felt sheet material in the kit)

Temporarily peel back the backing paper at both ends and make a cut in the backing paper
ONLY, 2 inches (50 .8 mm) away from the ends. Place the backing paper back on the felt.
NOTICE
Do NOT cut the felt, ONLY the backing paper.
Figure 6.

I

I

I

1

Cut Backing Here Before Installing on Roof

3 12.0 in. (50.8 mm)

2

12.0 in. (300 mm)

4

© 2013 Toyota Motor Sales, USA

1.25 in. (32 mm)

I

-,
©

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Moon Roof Assembly Structure Noise

Repair Procedure (Continued)

7. Place the felt strips on both corners of the roof
structure, between the roof panel and the moon
roof mounting structure panel.

Figure 7. View Above Driver' s Seat

NOTICE
Use caution when pulling down on the moon
roof mounting structure in the front mounting
stud area (to make space for the felt to slide
into place) to prevent damage to the roof outer

sheet metal.
Once the felt is placed as close to the inner edge
as possible , peel off the backing paper at the ends
of the felt strip and attach the felt to the roof panel.
NOTE

1

Do NOT remove the backing paper in the
middle of the felt strip.

I

Felt Strip

Figure 8.

8. Perform the felt repair on both front corners of the moon roof structure.

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Moon Roof Assembly Structure Noise

Repair Procedure (Continued)

9. Temporarily install the sliding roof housing sub-assembly with the 8 nuts and 8 bolts.
Tighten the RH nut first and then the LH nut shown in the figure below.
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)
Figure 9.

NOTE
RH and LH rear nuts must be tightened before any other moon roof assembly fasteners
-are tightened.

© 2013 Toyota Motor Sales, USA

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Moon Roof Assembly Structure Noise

Repair Procedure (Continued)

10. Tighten the remaining 6 nuts.
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)
Figure 10.

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Moon Roof Assembly Structure Noise

Repair Procedure (Continued)

11. Tighten the 8 bolts in the order sequence shown below.
Torque: 8.0 N*m (82 kgf*cm, 71 in*lbf)
Figure 11.

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Moon Roof Assembly Structure Noise

Repair Procedure (Continued)

12. Tighten the 8 bolts of the brackets in the order sequence shown below.
Torque: 8.0 N*m (82 kgf*cm , 71 in*lbf)
Figure 12.

1

I

Bracket

13. Install the remainder of the sliding roof components.
Refer to TIS, applicable model and model year Repair Manual :
• 2012 Camry I Camry HV:
Vehicle Exterior - Sliding Roof/Convertible - "Sliding Roof/Convertible: Sliding
Roof Housing: Installation"
14. Test drive the vehicle to verify repair.

© 2013 Toyota Motor Sales, USA