®TOYOTA
Techn ical Service Bulletin

September 5, 2013

T-SB-0138-13

2014 Tacoma Pre-Delivery Service {PDS)
Service
Category

Genera l

Section

Pre-De livery Service

Market

USA

Toyota Supports ~
ASE Certification

W

Applicability
YEAR(S)

MODEL(S)

2014

Tacoma

ADDITIONAL INFORMATION

Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback
indicates the follooing areas deserve special attention when performing PDS :
• Careful inspection for paint chips/scratches and body dents/dings.
• Proper operation of electrical accessories (including interior light, clock , and radio reset).
•

Interior cleanliness.

• Proper function of mechanical systems .
Customer retention and proper maintenance of vehicles has been a major focus for Toyota . To help
remind customers that regular oil changes are essential to the proper maintenance of their vehicle ,
dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing
this, customers will be re minded to return to your dealership for their first oil change . Your current
oil change reminde r sticker may be used . (See PDS Check Sheet item 8 of "Final Inspection and
Cleaning.')
A new PDS Check Sheet has been developed for the 2014 model year Tacoma . Some check points
have been added , expanded or clarified . Bulletins are available for items in bold type.
Warranty Policy

If the need for additional repairs or adjustment is noted duri ng t he Pre-Delivery Service, the required
service should be performed under warranty. Reimbursement will b.e managed under the warranty
policy.
The Warranty Policy and Procechres Manual requires that you maintain the completed PDS
Check Sheet in the customer's file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject to debit.
An additional Repair Order completed in conjunction with normal PDS must have time punch/flags
for service . If multiple repairs are performed , separate time flags must be punched for each repair.

© 20 13 Toy:ita Motor Sales , USA

Page 1 of 6

@TOYOTA

Page 2 of 6

September 5, 2013

T-SB-0138-13

2014 Tacoma Pre-Delivery Service (PDS)

Reimbursement Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

001013

Pre-Delivery Service (PDS)

0.9

N/A

N/A

N/A

Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream 2 .0*

PART NUMBER

QTY

TS2UNIT

TIS Techstream

ADE

Techstream Lite

TSPKG1

1

TSLITED LR0 1

• Essential SST.

NOTE
• Only ONE of the Techstream units listed above is required.
• Software version 8.20.019 or later is required.
• Additional Tech stream units may be ordered by calling Approved Dealer Equipment (ADE) at
1-800-368-6787.

Before Inspection

When performing new car Pre-Delivery Service, install Short Pin before mewing vehicle from
storage lot so that FUNCTIONAL OPERATK)N checks can begin as soon as vehicle is moved into
service stall.
1. Install Short Pin - see check sheet
2. Install antenna - T-SB-0025-13
Place the wrench in the glove box
Functional Operation

Apply parking brake and cycle the ignition " IG-ON ;' place gear selector in reverse , turn on lights and
rea r defogger. Unlock all doors, release fuel door.
1. Check dome, courtesy, map, and sun visor lights*
2. Check warning/indicator lights, gauges, and horn
3. Check windshield wipers and washers
4. Check headlights, instrument lights, turn signals, emergency flashers , and brake lights
5. Check inside/outside rear v iew mirror operation/adjustment*

© 2013

To~ta

Motor Sales, USA

@TOYOTA

September 5, 2013

T-SB-0138-13

Page 3 of 6

2014 Tacoma Pre-Delivery Service (PDS)

Functional Operation (Continued)

6. Check cigarette lighter* and power outlets
Check the power outlet using an electrical accessory designed for this use.
Check po,.ver outlets inside both the cab and the bed.
7. Check audio/navigation*/backup camera* systems and set clock *
For navigation, set the destination search area to local position.
8. Install shift-lock override button cover*
9. Check passenger airbag system cutoff switch and light*
NOlE
Make sure the Passenger Airbag On-Off Switch is "ON" when finished with PDS. The indicator
light should be OFF.

Check the system for proper ope ration by cycling from the "ON " to the "OFF" position .
Check that the indicator light comes ON when the system is "OFF".
Walkaround Inspection

Starting at the left front door, check window and door lock operation and the operation of all po,.ver
windo,.vs and door locks from master switch, on vehicles so equipped . While walking around vehicle
in a counterclockwise direction, open left rear door (if applicable) and check operation of window
regulator and door lock , set child safety door locks to the normal (unlocked) position. Assure
tightness of interior garnishes and check seat belts. Inspect lights at rear of vehicle. Repeat checks
at right rear door. Inspect right front door window regulator and lock operation and garnishes. Check
seats and seat belt operation. Continue on around to the front of the vehicle checking lights.
1. Check door and door lock operation , including each wireless remote control/theft deterrent
system*
2. Check window operation
3. Check that engine starts with all keys
4. Check that child safety door locks are in normal (unlocked) position*
5. Check seats and seat belt operation
6. Check side marker, tail, backup, cargo*, and license plate lights
7. Check jack and tool installation
8. Check headlight aim
Refer to the Repair Manual for procedures.

© 2013 To)'l)ta Motor Sales , USA

@TOYOTA

T-SB-0138-13

September 5, 2013

Page 4 of 6

2014 Tacoma Pre-Delivery Service (PDS)

Under Hood

1. Check engine oil and ATM* fluid levels
2. Check brake , clutch* , and power steering fluid levels.
Visually inspect using see-through reservoirs.
3. Check engine coolant level
4. Check windshield washer fluid level
5. Check battery state-of-charge using Digital Battery System Analyzer
Refer to Service Bulletin No. PGOO 1-06, 'Battery Maintenance for In-Stock Vehicles &
Pre-Delivery. "
NOTE
Battery SOC should be a minimum of 75%. Please enter the SOC Reading on the space
provided on the check sheet and attach the printout to the check sheet

6. Inspect for fuel , oil, coolant, and other fluid leaks
Under Vehicle (On Hoist)

1. Remove disc brake anti-rust covers/anti-corrosion wheel film* - PD017-04
Visually inspect rotors for rust.
NOTE
For best rotor rust prevention, retain wheel film on vehicle until just prior to customer delivery.

2. Inspect tires for defects/damage and adjust air pressure (including spare tire)
The recommended tire inflation pressure changes with tire size , driving conditions and vehic le
model. For precise tire pressure information, refer to the Owner' s Manual and/or tire information
label located on the vehicle.
Sidewall "Maximum" cold tire inflation pressure should not be used for normal driving .
3. Initialize Tire Pressure Warning System (TPWS) - see check sheet
4. Install wheel covers/caps/spare tire wheel covers*
5. Inspect for fuel , oil, coolant, and other fluid leaks
6. Inspect under the vehicle for damage, rust , etc.
7. Visually check bolts and nuts on chassis and powertrain fo r looseness

© 2013 Toyota Motor Sales , USA

®TOYOTA

September 5, 2013

T-SB-0138-13

Page 5 of 6

2014 Tacoma Pre-Delivery Service (PDS)

Road Test

A complete road test helps assure customer satisfaction. Drive vehicle over a variety of road
surfaces and driving conditions . Check for unusual noise and driving performance .
1. Check cold engine operation
Check starting and fast idle operation performance.
2. Check engine operation during warm-up
Check that engine operates smoothly during warm-up.
Check for unusual noise, engine vibration, rough idle, etc.
3. Check engine at normal operating temperature
Check engine performance over a broad range of driving conditions, including idle quality,
acceleration, cruise, and deceleration.
4. Check clutch*/transmission operation
Check clutch operation, including engagement, disengagement, chattering , and unusual noise.
Check manual transmission operation, includ ing shift lever/linkage and unusual noise.
Check automatic transmission operation, including operation in each range, neutral start switch,
and shift lock system .
5. Check brake and parking brake operation
Check brake function, including unusual noise, parking brake performance, and all related
brake system indicator lights.
6. Check steering operation and

off~enter/vehi cle

pulVflutter

Check steeri ng function.
Check steering ofkenter/vehicle pull/flutte r.
7. Inspect for abnormal noise and vibration
8. Inspect for squeaks and rattles
9. Check front and rear* heater and NC operation
10. Check cruise control operation*
Check cruise control, including On-Off switch, "SET/COAST;' "RESUME/ACCEL ;' and
"CANCEL:' functions .
11. Set/calibrate compass* - see check sheet

© 2013 Toyt>ta Motor Sales, USA

@TOYOTA

T-SB-0138-13

September 5, 2013

Page 6 of 6

2014 Tacoma Pre-Delivery Service (PDS)

Final Inspection & Cleaning

1. Remove interior protective covers, unnecessary labels, tags , etc . (Remo.te protective co.ters
just before delivery to the customer)
Remove plastic covers from door panels, seats, head restraints, and sun visors, as required .
Remove labels, tags, and stickers (except those containing owner information).
NOlE
Consumer infonnation labels, such as airbag information warning and bumper information
labels, MUST be left on the vehicle until delivery to a retail customer.

2. Verify floor mat application and install using retaining clips* - T-SB-0023-13
3. Visually inspect all interior parts for installation, damage, fit, dirt, etc.
4. Remove Rapgard TM and clear protective bumper film*
Ensure that ALL glue residue is removed .
5. Wash and clean vehicle
6. Inspect paint finish for scratches , chips, rust, dents, damage, etc.
7. Inspect exterior body parts for proper installation, damage, rust, etc .
8. Place oil change sticker on inside of windshield , top left corner
Complete the mileage or date recommendation and apply the oil change reminder sticker to the
inside of the windshield , top left corner. You may use your current oil change rem inder sticker.
9. Place Owner's Guide and first aid kit portfolio* in glove box
10. Perform Techstream Health Check
Perform Health Check to ensure that diagnostic trouble codes are not present. Health Check
results can be printed for the customer at delivery, or for the dealer file , using the Diagnostic
Report function.
11 . Install front* and rear license plates - see check sheet
*Inspect or install lllhen equipped or required

© 2013 To)'l)ta Motor Sales , USA