T-SB-0034-13

February 21, 2013

Steering Intermediate Shaft Noise

Service

Category Steering

CG) TOYOTA

Technical Service Bulletin

Toyota Supports
ASE Certification

Seis

Section Steering Gear/Linkage Market USA

Applicability
YEAR(S) MODEL(S) ADDITIONAL INFORMATION
2008 — 2013 Highlander HV
2008 — 2013 Highlander

Introduction

Some 2008 — 2013 model year Highlander and Highlander HV vehicles may exhibit a clunk, pop, or
knock-type noise when turning the steering wheel left or right. A new intermediate shaft has been
developed to address this condition. Use the following repair procedure to remove and replace the

steering intermediate shaft.

Parts Information

Warranty Information

PREVIOUS PART NUMBER CURRENT PART NUMBER PART NAME QTY
45220-48170 Same Shaft Assy, Steering Intermediate 1
OP CODE DESCRIPTION MODEL TIME OFP T1 | 12
Highlander
$T1203 R & R Steering Intermediate Shaft 0.9 45220-48170 | 91 | 19
Highlander HV

APPLICABLE WARRANTY

bulletin.

* This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.

* Warranty application is limited to occurrence of the specified condition described in this

© 2013 Toyota Motor Sales, USA

Page 1 of 5

CP) TOYOTA T-SB-0034-13 February 21, 2013 Page 2 of 5

Steering Intermediate Shaft Noise

Repair Procedure

NOTICE

Prior to removing the steering intermediate shaft, make sure the steering wheel and front

wheels remain stationary. Once the intermediate shaft is removed, do NOT allow the steering
wheel to spin freely.

Ensure the wheels are straight and the steering wheel is centered before removing the steering
intermediate shaft by installing a steering wheel holder.

1. Disconnect the steering intermediate shaft.
A. Remove the clamp from the steering column hole shield.

B. Separate the steering column hole cover from the cover boot.

C. Place matchmarks on the steering intermediate Figure 1.
shaft and steering gear assembly.

1 | Matchmark

D. Remove the bolt and disconnect the steering intermediate shaft.

© 2013 Toyota Motor Sales, USA
> TOYOTA T-SB-0034-13 February 21, 2013 Page 3 of 5

Steering Intermediate Shaft Noise

Repair Procedure (Continued)
2. Remove the steering intermediate shaft.
A. Place matchmarks on the steering sliding Figure 2.

yoke sub-assembly and steering main shaft
assembly.

| q | Matchmark ou

B. Remove the bolt and steering sliding yoke sub-assembly from the steering main shaft
assembly.

© 2013 Toyota Motor Sales, USA
TOYOTA T-SB-0034-13 February 21, 2013 Page 4 of 5

Steering Intermediate Shaft Noise

Repair Procedure (Continued)

3. Place the corresponding matchmarks on the NEW steering intermediate shaft. To place the
matchmarks on the NEW steering intermediate shaft, place a NEW steering intermediate shaft
next to the original steering intermediate shaft (removed in the previous step) and transfer those
matchmarks to the same locations on the NEW steering intermediate shaft.

Figure 3.

1 | Original Steering Intermediate Shaft | 2 | New Steering Intermediate Shaft

4. Install the NEW steering intermediate shaft.

A. Align the matchmarks on the steering intermediate shaft assembly and the power steering
main shaft assembly.

B. Install the steering sliding yoke sub-assembly with the bolt.
Torque: 35 N*m (357 kgf*cm, 26 ft*Ibf)

5. Connect the steering intermediate shaft.
A. Align the matchmarks on the steering intermediate shaft and the steering gear assembly.

B. Install the steering intermediate shaft with the bolt.
Torque: 35 N*m (357 kgf*cm, 26 ft*lbf)

C. Install the steering column hole cover to the cover boot.

D. Install the clamp to the steering column cover hole shield.

© 2013 Toyota Motor Sales, USA
C) TOYOTA T-SB-0034-13 February 21, 2013 Page 5 of 5

Steering Intermediate Shaft Noise

Repair Procedure (Continued)
6. Remove the steering wheel holder from the vehicle (if used).

7. Road test the vehicle to verify the repair and confirm that the steering wheel is centered.

© 2013 Toyota Motor Sales, USA