Vehicles requiring a short block replacement will utilize the appropriate op code
from the table above, AHGC3#.

All warranty claim submissions utilizing a short block will require an authorized
case documented through the TAS hotline. Dealer must include the TAS case
number on the claim when processing, any warranty claims for short block that
do not include a TAS case authorizing short block replacement will be denied.

Important Note: For vehicles that experienced engine failure and require
additional parts beyond the short block and TSB parts the TAS case will need to
be updated with further information describing the extent of damage. Please
include additional necessary replacement parts and pictures that justify the part

replacement. This information will be used by the warranty department for
warranty claim review.
Toyota Warranty Policy Bulletin

POL14-12

12/16/14
REVISED 11/17/15
7 of 10
Replacement Parts
All parts replaced for this repair are subject to warranty parts recovery.
Model Part Number Part Name Qty. p paren
Camry 04004-11228
Camry HV 04004-11428
Corolla 04004-11628
Matrix 04004-11728
RAVA 04004-11828 REPAIR KIT, PISTON RING 1
Solara 04004-12228
Scion tC 04004-11928
Scion xB 04004-12128 T-SB-0094-
ALL 90915-YZZF 1 FILTER, OIL 1 11 (Toyota)
04004-79128-A0 ‘
aman 04004-79128-BO 7] S-SB-0024-
" 04004-79128-CO — : 11
13211-28150-A0 = (Scion)
Camry HV 13211-28150-BO *
13211-28150-CO “
47177-28040 GASKET, INTAKE MANIFOLD 1
Camry (PZEV one
oh ) GASKET, INTAKE MANIFOLD
y 17171-28020 TO EXHAUST MANIFOLD 1
INTAKE RUNNER

*Refer to Repair Procedure in the TSB prior to ordering pistons to ensure the
correct size is ordered.

Additional Parts (As Needed)

13281-0H031-02

13281-0H031-03

CONNECTING ROD

**(8 As Needed)

Model Part Number Part Name Qty epetcanle

13251-0HO30-A0
13251-0H030-BO PIN, PISTON ** (AS Needed)
13251-0H030-CO
13201-09790-A0
13201-09790-BO ee 1

ALL ..13201-09790-CO_| ROD SUB-ASSY, | ** (AS Needed) eye)
13201-29686-A0 CONNECTING ee iced ts
13201-29686-BO eee
13201-29686-CO
13281-0H031-01 eRe:

** If Needed, Refer to Repair Procedure in TSB prior to ordering to ensure the
correct size is ordered.

POL14-12
12/16/14
REVISED 11/17/15
8 of 10

Toyota Warranty Policy Bulletin

Short Block Parts (Special Authorization Required)

All replacement short block assemblies have been placed on Manual Allocation
Control (MAC). If the dealer determines a short block is required, authorization
through the TAS hotline will be required. Please refer to the Short Block Release
Authorization flow chart for additional procedure information. If determined
appropriate one of the following parts should be ordered:

Part Number Description Qty

Model

Camry
Solara
Corolla
Corolla Matrix
RAV4
Scion tC
Camry HV

BLOCK ASSY,

11400-28510 SHORT

1 (As Needed)

11400-28471

For Scion xB models there are two different short block assembly part numbers
depending on the Engine Manufacturing Plant location. Please reference the 3°
digit of the engine serial number to determine the appropriate short block part to

order.

Engine Serial Location:

CTN61Al007
3 Engine or
Model Serial Digit Part Number Description Qty
Scion xB H or J orL 11400-28510 | BLOCK ASSY, 1 (As
CorDorF 11400-0H151 SHORT Needed)

Toyota Warranty Policy Bulletin POL14-12
12/16/14

REVISED 11/17/15

9 of 10

Customer-Paid Repairs or Replacement of Components

lf a customer has previously paid for repair to address excessive engine oil
consumption, please have them mail a copy of the repair order, proof-of-
payment, and proof-of-ownership* to the following address for reimbursement
consideration:
Toyota Motor Sales, U.S.A., Inc.
Customer Experience Center, WC10
19001 South Western Avenue
Torrance, CA 90509

The customer name, address, and telephone number(s) should be included in
the request. The customer should allow 6-8 weeks for processing.

*Please refer to the Reimbursement Checklist attached to the sample owner letter for required
documentation details.

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