GROUP MODEL

ELE | Multiple Models —
(See table below)

NUMBER DATE

077 December 2014

TECHNICAL SERVICE BULLETIN

SUBJECT:

-REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT

This bulletin provides information to diagnose and/or replace the rear view camera of some Kia
vehicles (see table below for specific models and production dates) which may exhibit inadequate
image quality from the rear view camera. Possible concerns include:

Blurry image quality

Foreign material intrusion (i.e. water, dust, etc.)
Intermittent operation from the rear view camera
Missing on-screen parking guidelines/black or blank AVN screen when in reverse

Diagnose the concerns above using the information in this bulletin and, if necessary, replace the
rear view camera with an improved part by following the applicable service procedure on KGIS.

Model

Production Date Range

Sorento (XMa) / 2012-2013*

October 03, 2011 ~ January 31, 2013

Sorento (XMa) / 2013-2014*

December 17, 2012 ~ July 23, 2014

Optima (TF) / 2013-2014*

April 03, 2011 ~ August 23, 2013

Optima (TF HEV) / 2012-2014*

August 09, 2011 ~ December 12, 2013

Optima (QF) / 2012-2014*

August 09, 2011 ~ September 27, 2013

File Under:

*NOTE: Do not use this repair procedure on vehicles outside the specific production date ranges.

Circulate To:

[ Service Advisors

[4 General Manager

[4 Technicians

MM Service Manager [1 Parts Manager

[J Body Shop Manager [& Fleet Repair

Page 2 of 5

NS ane ea an

Diagnostic Flowchart:

Check for moisture on lens

and/or blurry image on display
Vv Vv
[ Guidelines NOT present | [ Guidelines present |
Y Vv
Check AVN for proper Check connector for bent pins,
operation loose connection and wire
harness for pinched wires.
y
Place the transmission in v
reverse and confirm the Check rear view camera
AVN screen switches to voltage (6V~7V)
rear view mode. If not,
check for 12V signal at
head unit
Vv
Replace rear view camera
y

If the AVN fails to switch to
rear view mode, check
transmission range switch
circuit

TSB: ELE 077 Multiple Models December 2014

Sl iy Page 3 of 5
OSIS/REPLACEMENT

Camera Lens Inspection:

a Inspect the rear view camera lens for
signs of damage due to impact from
foreign object. If damage consistent
with an impact is found, no further
diagnosis is required.

* NOTICE

Lens damage due to impact is not
considered a warrantable repair.

Water Intrusion:

1. Check for blurry image quality on the
AVN screen.

2. Inspect the rear view camera lens for
signs of condensation forming on the
inner surface of the lens and/or
possible discoloration or water stains.

3: If water intrusion is evident, replace the
rear camera module by referring to the
applicable service procedure’ on
KGIS.

Intermittent Operation:

1, For customer complaints related to
intermittent operation from the rear
view camera, perform the following
checks:

e Confirm the parking guidelines are
displayed on the AVN screen. If the
guidelines are present and the
vehicle owner resides in an area
with high humidity, snow or rain,
replace the rear view camera with
an improved part.

* NOTICE

For concerns related to intermittent
operation, always try to duplicate
the customer concern, prior to
replacing the rear view camera.

TSB: ELE 077 Multiple Models Decemeber 2014

Page 4 of 5

IS/REPLACEMENT

Missing Parking Guide Lines/Black or Blank AVN Screen:

1. If the AVN screen is missing the
Parking Guide Lines or displays a black
or blank screen, check the AVN
system for proper operation:

* NOTICE

Missing parking guide lines or a
black/blank AVN screen are
conditions indicative of an AVN
system malfunction, or harness
issue related to that system, and
not a rear view camera module

concern.

2 If the AVN = system is functioning
properly, perform the following checks:

e Check the rear view camera wiring
harness for pinched or damaged
wires.

e Place the transmission in reverse
and confirm the AVN screen
switches to rear view mode. If not,
check for 12V signal at head unit.

e If no 12V signal is found at head

unit, check the transmission range
switch circuit.

TSB: ELE 077 Multiple Models December 2014

REQUIRED PART:

PART PART NUMBER
MODEL Figure
NAME PREVIOUS NEW :
Sorento 95760 2P201/
760 2P202FFF
(XMa) 95760 2P202 Paes 0
Rear
Sorento View
(XMa) Camera 95760 2P600 95760 2P600FFF
F/L
i eg 95760 2T001/
(TF, QF & SEVE0 STO02 95760 2T002FFF
TF HEV)
AFFECTED VEHICLE PRODUCTION RANGE:
Model/Model Year *Production Date Range
Sorento (XMa) 2012-2013* October 03, 2011 ~ January 31, 2013
Sorento (XMa)/2013-2014* December 17, 2012 ~ July 23, 2014
Optima (TF)/2013-2014* April 03, 2011 ~ August 23, 2013
Optima (TF HEV)/2012-2014* August 09, 2011 ~ December 12, 2013
Optima (QF)/2012-2014* August 09, 2011 ~ September 27, 2013

“NOTE: Do not use this repair procedure on vehicles outside the specific production date ranges.

WARRANTY INFORMATION:
N Code = M13 C Code = ZZ3

Claim Repair Labor Op Op Replacement
Type GauealR/N oy. Description Code Time P/N ey,
95760 2P201
Sorento (XMa) coe: ae
Ww 0 | camera | 95760F01 | P| Refertoparts |,
95760 2T001 Inspect & ad
Optima Replace

(QF/TF/TF HEV)

TSB: ELE 077 Multiple Models Decemeber 2014