4R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR
SLIPPAGE - SERVICE KIT AVAILABLE

TSB 16-0032

FORD:
2008-2010 E-150, E-250, E-350, F-150
2008-2011 Crown Victoria
2013-2014 E-150, E-250, E-350
LINCOLN:
2008 Mark LT
2008-2011 Town Car
MERCURY:
2008-2011 Grand Marquis
This article supersedes TSB 15-0179 to update the Service Labor Time Standards.
ISSUE
A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150,
2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a
grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary
gear assembly failure.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Connect the Ford Integrated Diagnostic System (IDS) or equivalent service tool to the data link connector (DLC).
Retrieve all diagnostic trouble codes (DTCs) and record.
a. The following DTCs may be present: P0733, P0720, P0722, P0731, P1783, P0732, P0734, P0721, P0297,
P0781, P0782, P1728, P1715, P1744, P1783, P0741, P1741, P1742 and/or P1743.
2. Remove the transmission fluid pan. Refer to Workshop Manual (WSM), Section 307-01.
3. Inspect the transmission fluid pan magnet for debris.
a. If metallic debris is present, proceed to Step 4.
b. If little or no metallic debris is present or if blackened friction material is present, this article does not apply. Refer
to WSM, Section 307-01 for normal diagnosis.
4. Install transmission fluid pan, remove transmission and disassemble. Refer to WSM, Section 307-01.
a. If cost cap directs transmission repair, proceed to Step 5.
b. If cost cap directs transmission replacement, proceed to Step 10.
5. Clean all internal components thoroughly. Replace any friction material which have metal pieces embedded.
6. Disassemble and clean the main control valve body. Refer to WSM, Section 307-01.
7. Assemble the transmission using the parts provided in the service kit. Be certain to perform steps to determine
number 1 thrust washer thickness. Refer to WSM, Section 307-01.
a. Service kit contains seals and gaskets for all 4R75 models. Match up all removed seals and gaskets. Some seals
and gaskets in the kit will not be required for certain models. Discard any unused components.
NOTE: The information contained in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job
properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service.The
procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership
to determine whether the bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan
coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves
the right to supercede this information with updates.The most recent information is available through Ford Motor Company's on-line technical resources.

Copyright © 2016 Ford Motor Company

Online Publication Date March 1, 2016

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TSB 16-0032 (Continued)

8. Were any of the following DTCs present in Step 1: P0741, P1741, P1742, P1743?
a. No - proceed to Step 9.
b. Yes - replace the torque convertor and proceed to Step 10.
9. Place the torque converter assembly on the bench and drain the old fluid. Refill with fresh transmission fluid and drain
again. Repeat until clean oil is present when draining.
10. Perform transmission fluid cooler back flushing and cleaning. Refer to WSM, Section 307-01.
a. The transmission fluid cooler on Crown Victoria, Grand Marquis and Town Car vehicles cannot be flushed due to an
internal thermostatic bypass valve. These vehicles require replacement of the transmission fluid cooler (A/C
condenser assembly). Refer to WSM, Section 307-02.
11. Install the transmission. Refer to WSM, Section 307-01.
PART NUMBER

PART NAME

AL3Z-7A398-C

Planetary Upgrade Kit

378941-441

Nut - Converter (4 req.)

56142-S439

Exhaust Bolts - Crown Vic / Grand Mar / Town Car (4 req.)

391188-S441

Exhaust Flange Nuts - Crown Vic / Grand Mar / Town Car (4 req.)

N800594-S100

Driveshaft Fasteners - Except Econoline

N811880-100

Driveshaft Fasteners - Econoline

XL-5-A

Motorcraft® Multi-Purpose Grease Spray

XG-1-E1

Motorcraft® Premium Long-Life Grease

XT-10-QLVC

Motorcraft® MERCON® LV Automatic Transmission Fluid (2009-2012 MY)

XT-5-QMC

Motorcraft® MERCON® V Automatic Transmission And Power Steering Fluid (2008
MY)

TA-25-B

Motorcraft® Threadlock and Sealer

XL-12

Motorcraft® Transfer Case Fluid

56761-S439

Bolt - Two Piece Driveshaft - Econoline Center Bearing

W711116-S439

Bolt - 2008 F-150 Multi-piece Driveshaft Center Bearing

7L1Z-4B496-C

Front Driveshaft Fasteners - 2009-2010 F-150 4X4 (2 req.)

7L1Z-4B496-D

Front Driveshaft Fasteners - 2009-2010 F-150 4X4 (3 req.)

W716375-S900

Transfer Case Bolts - 2009-2010 F-150 4X4 (9 req)

E7TZ-7086-A

Gasket - Transfer Case

BW7Z-19712-A

A/C Condenser-Cooler - Crown Victoria/Grand Marquis/Town Car

7902

Torque Converter Assembly - See The Dealer Catalog For Proper Replacement Part

7000

Transmission Assembly - See The Dealer Catalog For Proper Replacement Part
OPERATION
160032A

DESCRIPTION
2008-2011 Crown Victoria, Grand Marquis And Town Car: Check DTCs,
Inspect Fluid Pan, Replace Transmission, Flush Cooler Lines, Replace
The Transmission Fluid Cooler Includes Time To Remove And Install
Transmission And Post Road Test (Do Not Use With Any Other Labor
Operations Except C When Required)

TIME
5.0 Hrs.

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TSB 16-0032 (Continued)

OPERATION

DESCRIPTION

TIME

160032A

2008-2010 / 2013-2014 Econoline 4R75E Transmission: Check DTCs,
Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines,
Includes Time To Remove And Install Transmission And Post Road Test
(Do Not Use With Any Other Labor Operations Except C When Required)

4.3 Hrs.

160032A

2008 F-150 4X2 4.2L 4R75E Transmission: Check DTCs, Inspect Fluid
Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time
To Remove And Install Transmission And Post Road Test (Do Not Use
With Any Other Labor Operations Except C When Required)

3.8 Hrs.

160032A

2008 F-150, Mark LT 4X2 4.6L/5.4L 4R75E Transmission: Check DTCs,
Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines,
Includes Time To Remove And Install Transmission And Post Road Test
(Do Not Use With Any Other Labor Operations Except C When Required)

4.0 Hrs.

160032A

2009-2010 F-150 4X2 4.6L SOHC 4R75E Transmission: Check DTCs,
Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines,
Includes Time To Remove And Install Transmission And Post Road Test
(Do Not Use With Any Other Labor Operations Except C When Required)

5.0 Hrs.

160032A

2008 F-150, Mark LT 4X4 4.6L/5.4L 4R75E Transmission: Check DTCs,
Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines,
Includes Time To Remove And Install Transmission And Post Road Test
(Do Not Use With Any Other Labor Operations Except C When Required)

5.4 Hrs.

160032A

2009-2010 F-150 4X4, 4.6L SOHC 4R75E Transmission: Check DTCs,
Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines,
Includes Time To Remove And Install Transmission And Post Road Test
(Do Not Use With Any Other Labor Operations Except C When Required)

6.4 Hrs.

160032B

2009-2010 F-150 4X2 4.6L SOHC 4R75E Transmission: Check DTCs,
Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines,
Includes Time To Remove And Install Transmission And Post Road Test
(Do Not Use With Any Other Labor Operations)

9.8 Hrs.

160032B

2008 F-150, Mark LT 4X4 4.6L/5.4L 4R75E Transmission: Check DTCs,
Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines,
Includes Time To Remove And Install Transmission And Post Road Test
(Do Not Use With Any Other Labor Operations)

10.2 Hrs.

160032B

2009-2010 F-150 4X4, 4.6L SOHC 4R75E Transmission: Check DTCs,
Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines,
Includes Time To Remove And Install Transmission And Post Road Test
(Do Not Use With Any Other Labor Operations)

11.1 Hrs.

160032B

2008-2011 Crown Victoria, Grand Marquis And Town Car: Check DTCs,
Inspect Fluid Pan, Repair Transmission, Flush Cooler Lines, Replace
The Transmission Fluid Cooler Includes Time To Remove And Install
Transmission And Post Road Test (Do Not Use With Any Other Labor
Operations)

9.8 Hrs.

160032B

2008-2010 / 2013-2014 Econoline 4R75E Transmission: Check DTCs,
Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines,
Includes Time To Remove And Install Transmission And Post Road Test
(Do Not Use With Any Other Labor Operations)

9.1 Hrs.

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TSB 16-0032 (Continued)

OPERATION

DESCRIPTION

TIME

160032B

2008 F-150 4X2 4.2L 4R75E Transmission: Check DTCs, Inspect Fluid
Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To
Remove And Install Transmission And Post Road Test (Do Not Use With
Any Other Labor Operations)

8.6 Hrs.

160032B

2008 F-150, Mark LT 4X2 4.6L/5.4L 4R75E Transmission: Check DTCs,
Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines,
Includes Time To Remove And Install Transmission And Post Road Test
(Do Not Use With Any Other Labor Operations)

8.9 Hrs.

160032C

Additional Time When Prior Approval Is Required (Can Be Claimed With
Operation A)

0.3 Hr.

MT160032

Disassemble/Reassemble Transmission For Cost Cap Analysis (To Be
Used With Operation A Only)

Actual Time

WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are
determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
BASIC PART NO.
7A399

CONDITION CODE
14

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