NHTSA ID Number: 10075241
Manufacturer Communication Number: TJ 31036
TSB/Document Date: 2016-06-22
Summary
Door handle, does not fully retract. Doors/Exterior door handle problems If the side door handle does not fully retract follow advice under Service.
VOLVO
CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
Door handle ,does not fully retract.
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 31036
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2016-03-30
2016-03-30
FUNC GROUP:
FUNC DESC:
8344
handle, outer for side door
Page 1 of 9
“Right first time in Time”
Attachment
File Name
TJ 31036.pdf
File Size
2.1381 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
256
Steer
Model Year
Plant
2016-2016
Chassis range
0000561-0060217
Struc Week
Range
201505-201552
CSC Customer Symptom Codes
Code
VK
Description
Doors/Exterior door handle problems
VST Operation Number
VST Operation Number
98621-2
Description
External door handle bracket replace acc. to TJ31036
DTC Diagnostic Trouble Codes
Text
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2016 VOLVO CAR USA, LLC
Technical Journal 31036
DESCRIPTION:
If the side door handle does not fully retract follow advice under “Service”.
Only effects vehicles with variant code:TC02 (Chrome) ,TC03 (LED lighting).
SERVICE:
If there is a complaint of the handle failing to retract, follow the attached service instructions.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 8344.
To view TJ attachment continue to next page. This TJ has 1 attachment.
Page 2 of 9
2016-03-30
Title
Action
Volvo Car Customer Service
External door handle bracket
Adjustment
Operation number:
Affected vehicles
Model year Model
2016
XC90 (16-)
Materials
Bracket
Bracket
Bracket
Bracket
TJ 31036
Page
Qty.
1.0
1.0
1.0
1.0
Materials
Part No.
31378250
31378251
31378253
31378254
Notes
1(7)
98621-2
Page 2 ( 7 )
TJ 31036
Orientation view
Color symbols
1 . Used for focused component, the component
with which you will do something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Page 3 ( 7 )
TJ 31036
Removal
Remove lock mechanism side door front , refer
to:
Removal, replacement and installation
8 - Body and interior
83 - Doors and lids
834 - lock, handle
TJ 31036
Page 4 ( 7 )
TJ 31036
Page 5 ( 7 )
Remove lock mechanism side door rear , refer
to:
Removal, replacement and installation
8 - Body and interior
83 - Doors and lids
834 - lock, handle
TJ 31036
Page 6 ( 7 )
Page 7 ( 7 )
TJ 31036
Installation
To install, reverse the removal procedure.
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TSB/Document ID: TJ 31036
Replacement Service Bulletin Number:
MFR Communication Date: 2016-03-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY:DOOR
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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