NHTSA ID Number: 10073771
Manufacturer Communication Number: 2014 A5
TSB/Document Date: 2016-06-22
Summary
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TSB/Document ID: 2014 A5
Replacement Service Bulletin Number:
MFR Communication Date: 2016-06-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
PERFECT DELIVERY INSPECTION (PDI)
2014
A5 Cabriolet/S5 Cabriolet
Client
Audi
Delivery Guidelines
Stock No.
Delivery Date
VIN
Pre-Delivery
Ensure Final Vehicle Quality Inspection Is Completed
FF Enroll customer in Audi
connect Services
(http://MyAudiconnect.com)(if equipped and Audi
connect
Request to Initiate Services and T-Mobile T&C are signed)
FF Deactivate the connection prompts for the online services (TEL
function button > Settings > Connections > Data Connection >
select Without request)
FF Inspect exterior for damage, dings, dents, and surface scratches
FF Check interior for cleanliness, grease marks and damage
Repair all defects prior to customer delivery
FF Verify vehicle is equipped as specified and all accessories are
installed
FF Check front/rear floor mats are locked in
Customer Priority Topics
1.____________________________________________________________________________________________________________________________________________________________
2.____________________________________________________________________________________________________________________________________________________________
3.____________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today?_______________________________________
Priority Delivery Topics
Personalize Vehicle Settings
FF Audio and Entertainment
System Controls
FF Bluetooth: Connect customer’s Bluetooth phone and assist in copying and accessing
phonebook entries. Ensure connection will occur automatically upon re-entry if desired.
Refer to www.audi.com/bluetooth for compatible phone list. Click on appropriate country
FF Hands-Free Communication
FF Adjust mirrors, seats, and steering column to customer preference
FF Trunk/Hatch/Tailgate
FF Assist with radio station presets
FF Other Audio/Entertainment
FF Show how to connect iPod/MP3. Demonstrate AMI, SD cards and Aux-in jack (if equipped)
Bluetooth Capability
Introduce MMI Navigation System (continued)
FF Pair the customer’s phone with the vehicle
FF Input letters, numbers, symbols, add a space, delete a character
FF Demonstrate how to answer, ignore and end calls
FF Moving a map and adjusting the sound distribution
FF Demonstrate dialing from directories/phonebook/call lists
(received, missed, dialed calls)
FF Refer to www.audi.com/bluetooth for compatible phone list.
Click on appropriate country
FF Demonstrate conference calling (enable in the MMI under
Telephone > Call Options menu)
Introduce MMI Navigation System
FF Review the MMI controls and basic functionality (buttons:
function, on/off, arrow control, and back)
Effective 10-1-2013
Version 1.0
Audi
connect (if equipped) (USA ONLY)
FF Activate services prior to customer arrival and provide overview
of features
FF Ensure customer has requested activation of Audi
connect
• Explain the purpose of setting up a myAudi account at
my.audiusa.com/Audiconnect
• Explain trial period for Audi
connect and how to extend
service
1 of 4
PERFECT DELIVERY INSPECTION (PDI)
2014 A5 Cabriolet/S5 Cabriolet | Audi
Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Audi
connect (if equipped) (USA ONLY) (continued)
• Explain Wi-Fi hotspot capabilities
Have the customer set up their Wi-Fi password Via TEL >
Settings > Wi-Fi Settings > Select “Password.” Ask the
customer to enter an easy way to remember the password
of at least 8 characters. Then Select “Apply settings” to
save it
FF Point out that the Audi
connect Brochure (located in the glove
box) contains additional information for customer review after
delivery
FF Show traffic reports (via your 4 year SiriusXM subscription),
fuel updates, weather information, and real-time news feeds
Navigation
FF Show how to input an address and a POI as the destination
using the MMI (use Online Destinations if equipped with Audi![]()
connect)
Media Overview (continued)
Audi
Music Interface and CD/DVD Media
FF Show the location and demonstrate operation of the AMI interface and standard iPod cable
FF Explain the different available cable options for different media
(i.e. iPod, USB, Aux, etc)
FF Explain CD/DVD loading/unloading
Jukebox – Hard drive
FF Capacity (20 GB/up to 3,000 songs)
FF Supported file extensions and formats per MMI manual
FF Demonstrate importing and sorting from SD Card/Retail Audio
CD. See owner’s manual for supported file formats and
maximum bitrates
Video Capability (MMI3G+)
FF Show how to enter a stopover
FF Demonstrate Video Playback using the SD media, Jukebox, &
DVD media
FF Demo how to “cancel” route guidance via the MMI (NAV >
Destination > Cancel)
FF Explain acceptable video formats
FF Show how to store a destination
FF Show how to customize route “criteria” (e.g., avoid toll roads)
and “Settings” (e.g., 3D map and Map Orientation, and Google
Earth Mapping [with Audi Connect services enabled])
Interior
FF Demonstrate climate control functions (Note: Will operate in
ECON mode when convertible top is open)
FF Show how to manipulate the map (zoom, scroll map area)
FF Demonstrate multifunction steering wheel
FF Show how to repeat the last navigation announcement using
the iNav steering wheel button
FF Explain Wiper/washer system/rain sensor
FF Explain Tire Pressure Monitoring System and how to reset in
the MMI
Media Overview
Radio (AM/FM/SAT)
FF Show how to program preferred radio stations (press and hold
knob)
FF Explain the scanning/tuning functions
FF Walk the customer through the steps to program favorite radio
stations (press and hold knob). The customer should do this
with your guidance
FF Show the customer the manual seek feature. Select the FM
Band > Functions. Turn control knob to Tuning/Channels and
press the knob.
FF Explain the settings for the Bang & Olufsen® system (if
equipped)
FF Demonstrate how to activate heated/ventilated seats, heated
mirrors, and neck-level heating system (if equipped)
FF Show how to program memory buttons for seat and mirrors (if
equipped)
FF Demonstrate glovebox/valet operation
FF Show Homelink® location and setup (if equipped)
FF “Passenger Side Airbag Off” light: Explain that it illuminates if
no occupant in passenger seat or if occupant is “out of
position”
FF Trip computer/Driver info display: explain toggle function via
“RESET” on stalk. Reset “Trip Comp 1 and 2” prior to delivery
FF Show how to set daylight savings time and time zone manually
FF Explain the IP cluster and the information available
Video Tutorials
FF Point out that Video Tutorials can be viewed in the following
ways:
• Via the USB launcher found in the “Quick Questions
& Answers Guide”
Effective 10-1-2013
Version 1.0
2 of 4
PERFECT DELIVERY INSPECTION (PDI)
2014 A5 Cabriolet/S5 Cabriolet | Audi
Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Video Tutorials (continued)
• Via www.auditechnology.com
• Via www.audiusa.com/help/video-tutorials
Convertible Top
FF Show how to open and close. Mention top should be only
operated with engine running to conserve battery power
FF Do not leave in partial open/closed position for >5 minutes
Exterior
FF Demonstrate locking/unlocking vehicle with Advanced Key (if
equipped) and programming of keys (2 master, 1 emergency,
1 valet)
FF Show emergency top and storage cover manual release tool
and refer to owner’s manual for instructions
FF Demonstrate proper installation, folding and storage of wind
deflector
FF Demonstrate opening trunk using the remote control
FF Show how to open fuel door – push/pull release
FF Advise the customer to only use oil that meets Audi
502.00
standards
FF Advise the customer that Audi
recommends using Top Tier
Detergent Gasoline with a minimum octane rating of 91AKI
(95 RON)
Orientation Drive
FF Explain when key fob is in ignition, start button is disabled (if
equipped). To remove key fob from ignition/dashboard, push
key once to release and wait 0.5 seconds before removing the
key from ignition/dash
FF Discuss that foot must be on brake when starting/stopping
FF Show how to set the electromechanical parking brake
Owner’s Documents
FF Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
FF Explain the USB launcher use
FF ABS should insert their business card in the slots available next
to the USB launcher
FF Explain Audi
drive select and how to select the various modes
(if equipped)
FF Demonstrate rear view camera and rear parking sensors (if
equipped)
FF Demonstrate cruise control/ACC (if equipped)
FF Explain the “text to phone” features for viewing tutorials on a
smart phone or at the Audi
Technology website:
www.auditechnology.com
FF Explain Audi
side assist functionality (if equipped): Point out
the side assist button on the driver’s side door. Show how to
adjust the side assist light brightness in the MMI. Only works
at speeds over 19 mph (30 km/h)
FF Owner’s Manual, MMI Manual and other manuals as equipped
FF Activate and demonstrate navigation system (if equipped)
FF Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the
vehicle trunk to the inside cover of the Warranty &
Maintenance Booklet prior to delivery
FF Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
FF Tire Warranty Booklet: Explain coverage from tire manufacturer
FF License/insurance/registration/title (if applicable)
End the orientation drive in the service write-up area
Service Introduction
FF Tour service department and introduce to Service Manager and
Service Consultant
FF Set up first service appointment
FF Ask customer if you can program service department’s phone #
in their phone
FF 24-Hour Roadside Assistance information; ask customer to
program number in their phone
FF Provide Audi
Care Information
FF Lemon Law Rights Booklet or Lemon Law Notice as required by
law (USA ONLY)
Effective 10-1-2013
Version 1.0
3 of 4
PERFECT DELIVERY INSPECTION (PDI)
2014 A5 Cabriolet/S5 Cabriolet | Audi
Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Audi
Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi
Procedures and
Quality Standards.
Audi
Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
FF No
FF Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
Effective 10-1-2013
Version 1.0
Date
4 of 4
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