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NHTSA ID Number: 10073771

Manufacturer Communication Number: 2014 A5

TSB/Document Date: 2016-06-22


Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.


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TSB/Document ID: 2014 A5

Replacement Service Bulletin Number:

MFR Communication Date: 2016-06-30

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MFR Component System:

MFR Component Subsystem:


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PERFECT DELIVERY INSPECTION (PDI)

2014

A5 Cabriolet/S5 Cabriolet
Client

AudieBay logo Delivery Guidelines

Stock No.

Delivery Date

VIN

Pre-Delivery
Ensure Final Vehicle Quality Inspection Is Completed
FF     Enroll customer in AudieBay logo connect Services
(http://MyAudiconnect.com)(if equipped and AudieBay logo connect
Request to Initiate Services and T-Mobile T&C are signed)
FF     Deactivate the connection prompts for the online services (TEL
function button > Settings > Connections > Data Connection >
select Without request)

FF     Inspect exterior for damage, dings, dents, and surface scratches
FF     Check interior for cleanliness, grease marks and damage
Repair all defects prior to customer delivery
FF     Verify vehicle is equipped as specified and all accessories are
installed
FF     Check front/rear floor mats are locked in

Customer Priority Topics
1.____________________________________________________________________________________________________________________________________________________________
2.____________________________________________________________________________________________________________________________________________________________
3.____________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today?_______________________________________

Priority Delivery Topics

Personalize Vehicle Settings

FF     Audio and Entertainment
System Controls

FF     Bluetooth: Connect customer’s Bluetooth phone and assist in copying and accessing
phonebook entries. Ensure connection will occur automatically upon re-entry if desired.
Refer to www.audi.com/bluetooth for compatible phone list. Click on appropriate country

FF     Hands-Free Communication

FF     Adjust mirrors, seats, and steering column to customer preference

FF     Trunk/Hatch/Tailgate

FF     Assist with radio station presets

FF     Other Audio/Entertainment

FF     Show how to connect iPod/MP3. Demonstrate AMI, SD cards and Aux-in jack (if equipped)

Bluetooth Capability

Introduce MMI Navigation System (continued)

FF     Pair the customer’s phone with the vehicle

FF     Input letters, numbers, symbols, add a space, delete a character

FF     Demonstrate how to answer, ignore and end calls

FF     Moving a map and adjusting the sound distribution

FF     Demonstrate dialing from directories/phonebook/call lists
(received, missed, dialed calls)
FF     Refer to www.audi.com/bluetooth for compatible phone list.
Click on appropriate country
FF     Demonstrate conference calling (enable in the MMI under
Telephone > Call Options menu)
Introduce MMI Navigation System
FF     Review the MMI controls and basic functionality (buttons:
function, on/off, arrow control, and back)
Effective 10-1-2013
Version 1.0

AudieBay logo connect (if equipped) (USA ONLY)
FF     Activate services prior to customer arrival and provide overview
of features
FF     Ensure customer has requested activation of AudieBay logo connect
• Explain the purpose of setting up a myAudi account at
my.audiusa.com/Audiconnect
• Explain trial period for AudieBay logo connect and how to extend
service

1 of 4

PERFECT DELIVERY INSPECTION (PDI)

2014 A5 Cabriolet/S5 Cabriolet | AudieBay logo Delivery Guidelines

Client

Stock No.

Delivery Date

VIN

AudieBay logo connect (if equipped) (USA ONLY) (continued)
• Explain Wi-Fi hotspot capabilities
Have the customer set up their Wi-Fi password Via TEL >
Settings > Wi-Fi Settings > Select “Password.” Ask the
customer to enter an easy way to remember the password
of at least 8 characters. Then Select “Apply settings” to
save it
FF     Point out that the AudieBay logo connect Brochure (located in the glove
box) contains additional information for customer review after
delivery
FF     Show traffic reports (via your 4 year SiriusXM subscription),
fuel updates, weather information, and real-time news feeds
Navigation
FF     Show how to input an address and a POI as the destination
using the MMI (use Online Destinations if equipped with AudieBay logo
connect)

Media Overview (continued)
AudieBay logo Music Interface and CD/DVD Media
FF     Show the location and demonstrate operation of the AMI interface and standard iPod cable
FF     Explain the different available cable options for different media
(i.e. iPod, USB, Aux, etc)
FF     Explain CD/DVD loading/unloading
Jukebox – Hard drive
FF     Capacity (20 GB/up to 3,000 songs)
FF     Supported file extensions and formats per MMI manual
FF     Demonstrate importing and sorting from SD Card/Retail Audio
CD. See owner’s manual for supported file formats and
maximum bitrates
Video Capability (MMI3G+)

FF     Show how to enter a stopover

FF     Demonstrate Video Playback using the SD media, Jukebox, &
DVD media

FF     Demo how to “cancel” route guidance via the MMI (NAV >
Destination > Cancel)

FF     Explain acceptable video formats

FF     Show how to store a destination
FF     Show how to customize route “criteria” (e.g., avoid toll roads)
and “Settings” (e.g., 3D map and Map Orientation, and Google
Earth Mapping [with Audi Connect services enabled])

Interior
FF     Demonstrate climate control functions (Note: Will operate in
ECON mode when convertible top is open)

FF     Show how to manipulate the map (zoom, scroll map area)

FF     Demonstrate multifunction steering wheel

FF     Show how to repeat the last navigation announcement using
the iNav steering wheel button

FF     Explain Wiper/washer system/rain sensor

FF     Explain Tire Pressure Monitoring System and how to reset in
the MMI
Media Overview
Radio (AM/FM/SAT)
FF     Show how to program preferred radio stations (press and hold
knob)
FF     Explain the scanning/tuning functions
FF     Walk the customer through the steps to program favorite radio
stations (press and hold knob). The customer should do this
with your guidance
FF     Show the customer the manual seek feature. Select the FM
Band > Functions. Turn control knob to Tuning/Channels and
press the knob.
FF     Explain the settings for the Bang & Olufsen® system (if
equipped)

FF     Demonstrate how to activate heated/ventilated seats, heated
mirrors, and neck-level heating system (if equipped)
FF     Show how to program memory buttons for seat and mirrors (if
equipped)
FF     Demonstrate glovebox/valet operation
FF     Show Homelink® location and setup (if equipped)
FF     “Passenger Side Airbag Off” light: Explain that it illuminates if
no occupant in passenger seat or if occupant is “out of
position”
FF     Trip computer/Driver info display: explain toggle function via
“RESET” on stalk. Reset “Trip Comp 1 and 2” prior to delivery
FF     Show how to set daylight savings time and time zone manually
FF     Explain the IP cluster and the information available
Video Tutorials
FF     Point out that Video Tutorials can be viewed in the following
ways:
• Via the USB launcher found in the “Quick Questions
& Answers Guide”

Effective 10-1-2013
Version 1.0

2 of 4

PERFECT DELIVERY INSPECTION (PDI)

2014 A5 Cabriolet/S5 Cabriolet | AudieBay logo Delivery Guidelines

Client

Stock No.

Delivery Date

VIN

Video Tutorials (continued)
• Via www.auditechnology.com
• Via www.audiusa.com/help/video-tutorials

Convertible Top
FF     Show how to open and close. Mention top should be only
operated with engine running to conserve battery power
FF     Do not leave in partial open/closed position for >5 minutes

Exterior
FF     Demonstrate locking/unlocking vehicle with Advanced Key (if
equipped) and programming of keys (2 master, 1 emergency,
1 valet)

FF     Show emergency top and storage cover manual release tool
and refer to owner’s manual for instructions
FF     Demonstrate proper installation, folding and storage of wind
deflector

FF     Demonstrate opening trunk using the remote control
FF     Show how to open fuel door – push/pull release
FF     Advise the customer to only use oil that meets AudieBay logo 502.00
standards
FF     Advise the customer that AudieBay logo recommends using Top Tier
Detergent Gasoline with a minimum octane rating of 91AKI
(95 RON)

Orientation Drive
FF     Explain when key fob is in ignition, start button is disabled (if
equipped). To remove key fob from ignition/dashboard, push
key once to release and wait 0.5 seconds before removing the
key from ignition/dash
FF     Discuss that foot must be on brake when starting/stopping
FF     Show how to set the electromechanical parking brake

Owner’s Documents
FF     Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
FF     Explain the USB launcher use
FF     ABS should insert their business card in the slots available next
to the USB launcher

FF     Explain AudieBay logo drive select and how to select the various modes
(if equipped)
FF     Demonstrate rear view camera and rear parking sensors (if
equipped)
FF     Demonstrate cruise control/ACC (if equipped)

FF     Explain the “text to phone” features for viewing tutorials on a
smart phone or at the AudieBay logo Technology website:
www.auditechnology.com

FF     Explain AudieBay logo side assist functionality (if equipped): Point out
the side assist button on the driver’s side door. Show how to
adjust the side assist light brightness in the MMI. Only works
at speeds over 19 mph (30 km/h)

FF     Owner’s Manual, MMI Manual and other manuals as equipped

FF     Activate and demonstrate navigation system (if equipped)

FF     Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the
vehicle trunk to the inside cover of the Warranty &
Maintenance Booklet prior to delivery
FF     Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
FF     Tire Warranty Booklet: Explain coverage from tire manufacturer
FF     License/insurance/registration/title (if applicable)

End the orientation drive in the service write-up area
Service Introduction
FF     Tour service department and introduce to Service Manager and
Service Consultant
FF     Set up first service appointment
FF     Ask customer if you can program service department’s phone #
in their phone

FF     24-Hour Roadside Assistance information; ask customer to
program number in their phone
FF     Provide AudieBay logo Care Information
FF     Lemon Law Rights Booklet or Lemon Law Notice as required by
law (USA ONLY)

Effective 10-1-2013
Version 1.0

3 of 4

PERFECT DELIVERY INSPECTION (PDI)

2014 A5 Cabriolet/S5 Cabriolet | AudieBay logo Delivery Guidelines

Client

Stock No.

Delivery Date

VIN

AudieBay logo Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with AudieBay logo Procedures and
Quality Standards.

AudieBay logo Brand Specialist Signature

Date

Would you like to schedule a Second Delivery?
FF     No

FF     Yes
Date

Time

By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature

Effective 10-1-2013
Version 1.0

Date

4 of 4

1


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