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NHTSA ID Number: 10073627

Manufacturer Communication Number: INC-940

TSB/Document Date: 2016-06-22


Summary

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TSB/Document ID: INC-940

Replacement Service Bulletin Number:

MFR Communication Date: 2014-05-30

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MFR Component System:

MFR Component Subsystem:


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2014 Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Stock No.:

Dealer Number:

R.O. No.:

.

VIN: ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___

Technician Inspection
Initial Inspection (A workshop maintainer/charger must be used):
 Check hood latch and safety catch
 Ensure proper installation of permanent wiper blades (WINDSHIELD MUST BE
CLEAN BEFORE INSTALLING)
 Test and auto charge battery with INC-940 using the “48 Hour Check” test or
the VAS5903.
Record and document test code
 Install front license plate bracket if required
 Check engine coolant level (engine off/cold). Do not exceed max fill line
 Check brake and power steering fluid levels. Do not exceed max fill line
 Top-off windshield washer solvent
 Check engine oil level
 Adjust tire pressure to specification on vehicle sticker at “B” Pillar. (Do not set
until day before delivery)
 Torque wheels to specification. (Refer to Elsa)
 Retrieve radio code from Elsa and check for any open Campaigns and
Updates. Perform if applicable

Make sure hands and clothing are clean before entering the vehicle

 Disable vehicle transport mode
 Check all instrument cluster warning lights by cycling the ignition from off to on
 Check that all keys and remotes lock, unlock, and start vehicle (Ensure remote
start function on both key remotes if equipped)
 Check operation of all exterior lights using a mirror or another technician
 Check front windshield wiper/washer functions
 Check function of tilt and telescopic features of steering wheel
 Set clock, date, and year (if applicable)
 Reset inspection/oil service interval
 Verify language and units of measurement (F°) in multi-function display and
Navigation system (if applicable)
 Verify HD Radio is turned “off” in Radio/Settings Menu (Premium8/RNS510)
 Verify radio operates in AM, FM, CD, MP3 and Satellite Radio modes using
applicable radio buttons and steering wheel controls
 Set memory preset stations to AM and FM stations with good reception quality
by using the scan feature
 Check function of all power windows (including sunroof if equipped), program
One-Touch feature, and check function of pinch protection feature
 Check seat memory and initialize programmable seats (if applicable)
 Check seat belts, seat adjusters, heated seats (if applicable)

 Install Warranty and Maintenance Booklet
 Install California Emissions Warranty Booklet
 Install Applicable Tire Warranty Brochure
 Verify child safety lock is set to unlocked position
 Check proper fuel door operation
 Check proper trunk operation using the remote and the exterior button
 Raise vehicle and perform a visual inspection for leaks and/or under body
damage

Road Test:
 Odometer reading before road test: ______________ after: ____________
 Check engine performance and acceleration
 Store current tire pressure values for TPMS by pressing the SET button in the
glove box for a minimum of 2 seconds or setting in MFI if applicable
 Check all menu settings in cluster for correct compass zone and unit calibration (if applicable)
 Check automatic transmission operation, including automatic shift lock and
Tiptronic®
 Check brake system function (including ABS)/Parking brake operation –
engage and disengage, including EPB
 Check steering for pulling, vibration and steering wheel alignment
 Check climate control for mode functions (Defrost/Vent/Floor), air conditioning
operation and heater operation
 Car-Net (if equipped): Vehicle must be in coverage area, have clear sight to
the sky for 5 minutes, and have 5 miles registered on the odometer. Then,
verify light in 3 button switch assembly located in overhead console is
illuminated green. This confirms over the air vehicle registration has taken
place.

After Road Test:
 Verify no warning lights are illuminated
 Retrieve fault memory, correct any DTC’s, set readiness code (if necessary).
Save and attach printout to Repair Order

I certify that all operations have been completed and that this vehicle has been prepared in accordance with VolkswageneBay logo procedures and quality standards.
 All product updates have been checked
 Dealer 30-day maintenance process has been initiated
Dealership Authorized Signature:
Original – Retain with Repair Order in Service File

Date:

.

VWeBay logo.PASSAT.PDITECHCHECK.05.30.2014

Detailer Process
Exterior:

Interior:

 Remove RAPGARD protective covering (best removed 60˚-80F˚)
 Wash/dry vehicle exterior (convertibles: do not use high pressure washer above
door sills or above rear window seals)
 Check for water leaks
 Clean alloy wheels/tires, remove any adhesive on wheels
 Inspect paint surfaces, moldings and glass. Remove any adhesive, tar, or
residue. If any defects (scratches/dings/dents/body damage) are found,
contact Service Manager to schedule immediate repair.
 Wax vehicle using 3M Perfect-It™ Paste Wax or equivalent
 Clean all glass and mirrors using 3M Gloss enhancer, cleaner clay or equivalent
 Wipe door jambs

 Clean all glass, mirrors, and sunroof (if applicable)
 Remove all trim protection, coverings, stickers, and decals - Do not remove
airbag warning triangle/warning labels
 Check upholstery and clean as required
 Check for excessive grease on seat tracks and clean as required
 Check all interior surfaces and compartments (including sun visors and
headliner) and clean as required
 Vacuum carpet
 Check luggage compartment and vacuum
 Install front/rear floor mats (including locking clip / tabs), check color match.
If monster mats are installed, please put factory mats in trunk.

Under Hood:

 Wipe down engine compartment (no high pressure wash).
I certify that all operations have been completed and that this vehicle has been prepared in accordance with VolkswageneBay logo procedures and quality standards.
 All product updates have been checked
 Dealer 30-day maintenance process has been initiated
Dealership Authorized Signature:
Original – Retain with Repair Order in Service File

Date:

.

VWeBay logo.PASSAT.PDITECHCHECK.05.30.2014

1


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