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NHTSA ID Number: 10073211

Manufacturer Communication Number: VVT-13-18

TSB/Document Date: 2016-06-22


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SUMMARY TO BE PROVIDED ON A FUTURE DATE.


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TSB/Document ID: VVT-13-18

Replacement Service Bulletin Number:

MFR Communication Date: 2013-10-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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Service Information
VAS Tester

Number: VVT-13-18

Subject: VAS Diagnostic Laptops – Windows XP® System
Recovery Instructions

Date: Oct. 4, 2013

Supersedes VVT-12-25 due to updated information.

1.0 - Introduction
This document contains step-by-step instructions required to perform Windows XP® operating system
recovery on VAS 6150, 6150A, 6150B and 6150C diagnostic laptops ONLY.
Due to their function as diagnostic tools, VAS diagnostic laptops are equipped with a proprietary
Windows XP® operating system. Unlike commercially-available Panasonic CF-52 or CF-53 laptops, a
partitioned hard drive is utilized.
The latest “installation version” of Offboard Diagnostic Information System Service (ODIS Service) must be
reinstalled and configured along with the VAS 5054A Transmitter Head software after successful system
recovery.
These instructions were validated using US/CDN market devices and software. The various operating
manuals included with the laptop may contain information that is not applicable to the US/CDN market. For
system recovery etc., the instructions provided here take precedent.
If you require assistance contact VWGoA Diagnostic Tester Software Support at 1-888-896-1298.
ATTENTION!
• DO NOT USE the Panasonic installation CDs supplied with the diagnostic laptop for
operating system recovery! Use of the Panasonic CDs will completely erase the VAS-specific
partition data and install a standard Windows XP® or Windows 7® laptop operating system.
• During the recovery process described here, all data on hard drive C:\ is erased. Only data on hard
drive D:\ is retained.

Notes:
• This procedure should be performed by an experienced user or IT professional.
• Please read this entire document before performing system recovery.
• Heed all prerequisite requirements and notes, and follow all instruction steps (including instruction
steps cross-referenced in other documents posted on ServiceNet).
• Perform this procedure in an area that is quiet, clean and without distraction or interruption.
• We recommended a printed copy of these instructions be used during the recovery process.
• Allow approximately 2 hours to complete the recovery and software reinstallation procedure.
• Perform this procedure with the diagnostic tablet power supply adapter cable plugged in.
• During system recovery and subsequent rebooting, the diagnostic laptop must not be connected
to the docking station (port replicator).

Page 1 of 6
© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
2.0 – Additional Documentation
These recovery instructions contain references to Service Information (SI) documents with additional
instructions needed before placing the laptop back into service. These documents are all posted on
ServiceNet.
Locate and print the following documents to have on hand before proceeding with these instructions. Use
the ServiceNet “Search” function to obtain the latest versions:
SI Doc. Category

Document Titles

VAS Diagnostic Device Computer Name Builder
VAS Tester

VAS 5054A Transmitter Head Bluetooth & EDIC Configuration – ODIS Service Only
VAS 5054A Transmitter Head USB Configuration – ODIS Service Only

ODIS Service

ODIS Service Installation Phase 2 - Software Installation & Configuration Instructions
ODIS Service Installation Phase 3 - Security Certificate Request & Installation Instructions

3.0 – System Recovery
The system recovery process is initiated through the system BIOS. To enter the BIOS Setup, press the F2
key on startup when the Panasonic logo is displayed.
Prerequisites:

If possible, finalize all stored diagnostic sessions and transmit all saved diagnostic protocols prior to
recovery.




Diagnostic laptop removed from base station (port replicator).
Wireless operation switch in the OFF position.
Power adapter connected (do not attempt recovery on battery power alone).
Ethernet (network) cable disconnected.

1. Turn on the diagnostic laptop.
2. When the Panasonic logo is displayed, press the F2 key to enter the BIOS Setup.

Page 2 of 6
© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
A BIOS password prompt appears:
3. For VAS 6150 and VAS 6150A models, enter BIOS password: vas6150
4. For VAS 6150B models, enter BIOS password: vas6150b
5. For VAS 6150C models, enter BIOS Password: vas6150c
6. Press the Enter key.

7. In the BIOS menu, use the right and left arrow keys to select the Exit tab:
8. Select either Repair Your Computer or Recovery Partition
and down arrow keys. Press the Enter key to continue:

as applicable using the up

Continued… 4/
Page 3 of 6
© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
9. After the Enter key is pressed, the system recovery starts. After approximately 2 minutes, the message
“System will be recovered” is displayed.

10. Press the “2” key as instructed, then press Enter to continue.

Recovery will take between 5 and 30 minutes (device-dependent). When complete, the system will
automatically reboot.
7. After the system reboots, the Windows XP Setup Wizard is displayed. Click Next to continue.

8. Review the Regional and Language options, ensuring that English [United States] (EN] is set as
default. Make changes if necessary. Then click Next.
9. Review the Date, Time, Time Zone and Daylight Savings Time settings. Make changes if necessary.
Then click Next.
When the installation is complete, the system will automatically reboot and the Windows desktop will be
displayed.
10. Perform the additional setup and diagnostic software installation steps specified in Section 4.0.

Page 4 of 6
© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.0 – Additional Setup & Diagnostic Software Installation
The following subsections describe additional steps needed prior to placing the device back into service.
Have the Service Information documents mentioned in Section 2.0 – Page 2 on hand where applicable,
and perform the following in the section order specified below.

4.1 – Set Computer Name
For detailed instructions refer to VAS Tester – Service Information document title: VAS Diagnostic
Device Computer Name Builder.

4.2 – Network Configuration
For dealership networks using DHCP for Internet access, no configuration is necessary (default setting in
laptop is DHCP). Proceed with Netviewer installation below.
For dealership networks using Static IP configurations for Internet access, the configurations must be
renewed after installation/recovery. Ask your dealership IT professional for details and assistance.
If you are unsure of the type of network configuration used, ask your dealership IT professional, or contact
the VWGoA IT Service Desk at 1-866-892-3375 for assistance.

4.3 – Netviewer Installation
Prerequisite:

Diagnostic laptop is able to connect to internet in order to logon to ServiceNet (DHCP, or static IPs
enabled as per Section 4.2).

1. Connect network/Ethernet cable to laptop.
2. Launch Internet Explorer and logon to ServiceNet.
3. Navigate to the Workshop Equipment > VAS Tester > Software section.
4. Right click / select the link: Netviewer one2one – Telediagnosis Software.
5. Save file to Windows desktop.

4.4 – Reinstall and Configure ODIS Service
Prerequisites:

Device-specific license file on hand. (The license file was requested, and saved on a USB flash drive
during the initial installation of ODIS Service - Phase 1).

Device-specific security certificate on hand. (The security certificate was requested, and saved on a
USB flash drive during the initial installation of ODIS Service – Phase 3).

1. Reinstall ODIS Service. For detailed instructions refer to ODIS Service – Service Information
document title: ODIS Service Installation Phase 2 – Software Installation & Configuration
Instructions
2. Re-import security certificate. For detailed instructions, refer to ODIS Service – Service Information
document title: ODIS Service Installation Phase 3 – Security Certificate Request & Installation
Instructions – Section 3.0 – Security Certificate Installation
Continued …6/
Page 5 of 6
© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
Note:
Dealerships are responsible for using the most up-to-date installation DVD and content update versions
of ODIS Service. Once ODIS Service is reinstalled and configured, establish a connection to the
dealership network (cabled preferred) and initiate the download and installation of the latest online
updates.

4.5 – Renew VAS 5054A Bluetooth and EDIC Configurations
Refer to VAS Tester - Service Information document title: VAS 5054A Transmitter Head - Bluetooth &
EDIC Configuration – ODIS Service Only.

4.6 – VAS 5054A USB Configuration
Refer to VAS-Tester - Service Information document title: VAS 5054A Transmitter Head - USB
Configuration & Function – ODIS Service Only

4.8 – Reinstall Anti-Virus Software (where applicable)
Reinstall anti-virus software as per your dealership’s IT policy where applicable.

Page 6 of 6
© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

1


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