Q255NAS3 Service Bulletin/Repair Instructions

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TECHNICAL BULLETIN

Q255NAS3

24 NOV 2014
© Jaguar Land Rover North America, LLC

NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,

and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some

vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land

Rover service facility to determine whether this bulletin applies to a specific vehicle.
Changes are highlighted in gray
SECTION: 100-00
Service Action: Water Induced Misfire / Restricted Performance

AFFECTED VEHICLE RANGE:

Range Rover Evoque (LV)

Model Year:

2012-2013

VIN:

CH000447-DH769903
MARKETS:

NAS
CONDITION SUMMARY:

Situation: While driving in wet weather conditions, condensation may build up within the engine Charge Air

Radiator. Following a rapid increase in engine speed, this condensation could be drawn in to one of the engine’s

cylinders, causing the engine management system to sense a misfire. The engine is programmed to react to this

misfire by initiating a restricted performance mode to protect the exhaust catalyst. In this mode, the driver

noticeably experiences reduced power to accelerate until the engine is switched off and then restarted.

Furthermore, an engine warning message will display in the instrument cluster message center and the Engine

Malfunction Indicator Lamp may illuminate.

New components have been designed to limit condensation from building in the engine’s Charge Air Radiator to

prevent the restricted performance mode from initiating. Additionally, updated Engine Control Module (ECM)

software has been developed which changes the thresholds necessary to initiate the restricted performance mode

for this issue.
NOTE: If Program Code 'Q203' is open in DDW, update the Engine Control Module (ECM) software

as directed below and close campaign Q203; do not submit a second ECM software update claim under

Program Code Q255. If Program Code Q203 is not open in DDW, complete the ECM software update

and submit claim as per the details as shown below.
Action: Retailers are required to HOLD all affected vehicles in the above VIN range that are in their control and

refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed

in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI)

process. Affected vehicles already in the hands of customers should be updated at the next available opportunity.
PARTS:
NOTE: * when ordering parts, order the expected percentage demand of parts identified only
NOTE: The Charge Air Radiator may also be referred to as Charge Air Cooler.
http://topix.landrover.jlrint.com/topix/service/procedure/509824/ODYSSEY_FSA/G18235... 12/2/2014
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Description

Charge Air Radiator venturi

tube
Part No. Qty.

LR048122 1
VIN Range
Expected % of vehicles requiring

this part*
CAN: CH000494DH769825

USA: CH000447DH706531
100

100
Charge Air Radiator grille kit LR067362 1
All
100
Pop rivet
All
100
LR049458 8
SPECIAL TOOLS:
NOTE: This document is an 'Active Bulletin' that will display a functional programming shortcut if

accessed within a diagnostic session using SDD.

IDS with latest IDS-DVD and Calibration File

Jaguar Land Rover-approved Midtronics battery power supply

Refer to Workshop Manual / Service Instruction for any required tools
WARRANTY:
NOTE: Check DDW to ensure that the vehicle is affected by this program prior to undertaking any

rework action. Repair procedures are under constant review, and therefore times / prices are subject to

change; those quoted here must be taken as guidance only. Refer to the Repair Times Searcher (RTS) on

TOPIx to obtain the latest repair time. At the time of confirming a booking for vehicle repair, ensure that

all outstanding Service Actions are identified to ensure the correct parts are available and adequate

workshop time is allocated for repairs to be completed at one visit.
NOTE: If Program Code 'Q203' is open in DDW, update the Engine Control Module (ECM) software as

directed below and close campaign Q203; do not submit a second ECM software update claim under

Program Code Q255; instead, use Option Code 'H' or 'J' (Canada) or 'N' or 'P' (USA). If Program Code

Q203 is not open in DDW, complete the ECM software update and submit claim as per the details as

shown below.

Warranty claims must be submitted quoting Program Code 'Q255' together with the relevant Option Code from the

table. The SRO and part information listed have been included for information only. The Option Code(s) that allows

for the drive in / drive out allowance can only be claimed if the vehicle is brought into the workshop for this action

alone to be undertaken.

This program is valid for a limited time only. Warranty claims with a repair date prior to the 30 June 2015 closure

date must be submitted for payment within 30 calendar days of completion of the repair.
CANADA ONLY
NOTE: Charge Air Radiator Grille Kit part number LR048135 has been superseded by LR067362.

Please ensure the new part number is used for all repairs going forward. Previous Option Codes

containing part number LR048135 (B, C, L, and M) will remain valid until 30 November 2014 in order

process any pending claims. After this date, any claim submitted with these Option Codes containing part

number LR048135 will be rejected; submit these claims for payment prior to this date.
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NOTE: The Charge Air Radiator may also be referred to as Charge Air Cooler.

PROGRAM

CODE
OPTION

CODE
DESCRIPTION
Q255
A
Install venturi tube and grille to

Charge Air Radiator

Update Engine Control Module

software
Q255
K
Q255
Q255
SRO
TIME

(HOURS)
PARTS
QTY. /

VALUE
19.42.89/46 1.70

12.90.13

0.20
LR048122

LR067362

LR049458
1

1

8
Install venturi tube and grille to

Charge Air Radiator

Update Engine Control Module

software

Drive in/drive out
19.42.89/46 1.70

12.90.13

0.20

0.20

02.02.02
LR048122

LR067362

LR049458
1

1

8
H
Install venturi tube and grille to

Charge Air Radiator
19.42.89/46 1.70
LR048122

LR067362

LR049458
1

1

8
J
Install venturi tube and grille to

Charge Air Radiator

Drive in/drive out
19.42.89/46 1.70

02.02.02

0.20
LR048122

LR067362

LR049458
1

1

8
USA ONLY
NOTE: Charge Air Radiator Grille Kit part number LR048135 has been superseded by LR067362.

Please ensure the new part number is used for all repairs going forward. Previous Option Codes

containing part number LR048135 (B, C, F, G, R, and S) will remain valid until 30 November 2014 in order

process any pending claims. After this date, any claim submitted with these Option Codes containing part

number LR048135 will be rejected; submit these claims for payment prior to this date.
NOTE: The Charge Air Radiator may also be referred to as Charge Air Cooler.

PROGRAM

CODE
OPTION

CODE
Q255
A
DESCRIPTION
NOTE: VIN CH000447DH706531 ONLY
SRO
TIME

(HOURS)
PARTS
QTY. /

VALUE
19.42.89/46 1.70

12.90.13

0.20
LR048122

LR067362

LR049458
1

1

8
19.42.89/46 1.70

12.90.13

0.20

02.02.02

0.20
LR048122

LR067362

LR049458
1

1

8
19.42.89/47 1.70

12.90.13

0.20
LR067362

LR049458
1

8
Install venturi tube and grille to

Charge Air Radiator

Update Engine Control Module

software

Q255
K

NOTE: VIN CH000447DH706531 ONLY

Install venturi tube and grille to

Charge Air Radiator

Update Engine Control Module

software

Drive in/drive out
Q255
D

NOTE: VIN DH706533DH769903 ONLY

Install grille to Charge Air
http://topix.landrover.jlrint.com/topix/service/procedure/509824/ODYSSEY_FSA/G18235... 12/2/2014
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Radiator

Update Engine Control Module

software

Q255
E

NOTE: VIN DH706533DH769903 ONLY
19.42.89/47 1.70

12.90.13

0.20

02.02.02

0.20
LR067362

LR049458
1

8
Install grille to Charge Air

Radiator

Update Engine Control Module

software

Drive in/drive out

Q255
N
Install venturi tube and grille to

Charge Air Radiator
19.42.89/46 1.70
LR048122

LR067362

LR049458
1

1

8
Q255
P
Install venturi tube and grille to

Charge Air Radiator

Drive in/drive out
19.42.89/46 1.70

02.02.02

0.20
LR048122

LR067362

LR049458
1

1

8
Normal Warranty policies and procedures apply
SERVICE INSTRUCTION:
NOTE: Some variation in the illustrations may occur, but the essential information is always correct.
NOTE: The Charge Air Radiator may also be referred to as Charge Air Cooler.

Step 1: all vehicles
1.
NOTE: It is not necessary to remove the front wheel and tire during the fender splash shield

removal procedure.
NOTE: Note the orientation of the Charge Air Radiator prior to removal.

Remove the engine Charge Air Radiator (see TOPIx Workshop Manual, Section 303-12B).
Steps 2-8: all Canada vehicles and USA vehicles up to VIN DH706531 only
2.
NOTE: Charge Air Radiator shown

removed from the vehicle for clarity.

Note the required orientation of the venturi prior

to installation.
http://topix.landrover.jlrint.com/topix/service/procedure/509824/ODYSSEY_FSA/G18235... 12/2/2014
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3.
CAUTION: The venturi ring will need to

be slightly compressed during installation.

Make sure that the ring is not compressed

so that the ends of the ring overlap. Failure

to follow this instruction may result in

damage to the vehicle.

Note the acceptable deformation of the venturi

ring prior to installation.
http://topix.landrover.jlrint.com/topix/service/procedure/509824/ODYSSEY_FSA/G18235... 12/2/2014
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4.
CAUTION: Make sure that the sensor is

not damaged during the installation of the

venturi.

Note the position of the sensor.
5. Insert the venturi in to the Charge Air Radiator.
6. Make sure that the venturi is correctly aligned.
http://topix.landrover.jlrint.com/topix/service/procedure/509824/ODYSSEY_FSA/G18235... 12/2/2014
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7. Carefully slide the venturi forwards until it is

flush inside the Charge Air Radiator.

 Carefully compress the venturi ring.

 Slide the venturi in to the flush position.
8. Rotate the venturi clockwise until you feel it

touch the bottom of the Charge Air Radiator.

 Rotate the venturi counter-clockwise.

 Rotate the venturi clockwise.
http://topix.landrover.jlrint.com/topix/service/procedure/509824/ODYSSEY_FSA/G18235... 12/2/2014
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Steps 9-23: all vehicles
9.
NOTE: Upper section of Charge Air

Radiator shown; lower section similar.

Identify the eight (8) slots on the Charge Air

Radiator.
10.

CAUTION: Make sure that upper

section of the Charge Air Radiator grille is

secured with all four (4) rivets before

attempting to rotate the assembly. Failure

to follow this instruction may result in the

dislodging of the rivet(s), resulting in
http://topix.landrover.jlrint.com/topix/service/procedure/509824/ODYSSEY_FSA/G18235... 12/2/2014
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damage to the component.
NOTE: Upper section of Charge Air

Radiator shown; lower section similar.

Secure the Charge Air Radiator grille.

 Install the Charge Air Radiator grille to the
Charge Air Radiator with the wider section at

the top of the Charge Air Radiator.

 Install four (4) rivets to the upper section of

the Charge Air Radiator grille.

 Rotate the assembly and install four (4) rivets

to the lower section of the Charge Air Radiator

grille.
11. Install the Charge Air Radiator (see TOPIx Workshop Manual, Section 303-12B).
12.

CAUTION: Ensure all ignition 'ON' / ignition 'OFF' requests are carried out; failure to

perform these steps may cause damage to control modules in the vehicle.
CAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected

to the vehicle battery during IDS / SDD diagnosis / module programming.
NOTE: IDS must be loaded with DVD139.04 v.187 or later.

Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
NOTE: The Engine Control Module (ECM) may also be referred to as Powertrain Control Module

(PCM).
13. Turn ignition 'ON' (engine not running).
14. Connect SDD to the vehicle and begin a new diagnostic session, by reading the VIN for the current vehicle

and initiating the data collect sequence.
15. Follow the SDD prompts.
16. Select 'Diagnosis' from the Session Type screen.
http://topix.landrover.jlrint.com/topix/service/procedure/509824/ODYSSEY_FSA/G18235... 12/2/2014
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17. Select the 'Selected Symptoms' tab, and then select the following:

 Powertrain > Engine system > Engine performance
18. Read and close any publication from the list of recommended candidates to expose the 'Extras' tab.
19. Select the 'Extras' tab.
20.

NOTE: The Engine Control Module (ECM) may also be referred to as Powertrain Control

Module (PCM).

From the Recommendations tab, select Run to perform the 'Configure existing module - Powertrain control

module' option.
21. Follow all on-screen instructions to complete this task, ensuring all DTCs are cleared.
22. Exit the current session.
23. Disconnect the IDS and the battery power supply from the vehicle.
http://topix.landrover.jlrint.com/topix/service/procedure/509824/ODYSSEY_FSA/G18235... 12/2/2014

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