File in Section:

Service Bulletin

Bulletin No.:
Date:

PI0983A
October, 2013

PRELIMINARY INFORMATION
Subject:

Information on Accessory Bed Liner Installation for Pre-Drilled Bed Liners and for
Vehicles Equipped With Upper Tie-Downs

Models:

2014 Chevrolet Silverado 1500
2014 GMC Sierra 1500

This PI has been revised to add a Condition/Concern and add Recommendation/Instructions
#1. Please discard PI0983.

Condition/Concern
During installation of the bed liner, technicians/installers may find that some vehicles have one of the following
conditions:
• The accessory bed liner may have pre-drilled holes to accommodate tie-downs installed in the front and rear
side locations of the pickup bed. The installer may have difficulty installing the 3½” plugs provided for the holes
where upper tie downs are not installed. Refer to Recommendation/Instructions #1.
• The vehicle may have upper tie-downs installed in the (front and rear) side locations of the pickup bed, however
there are no access holes in the accessory bed liner that match these tie-down locations. Refer to
Recommendation/Instructions #2 (Note: in this scenario, the upper tie downs will not be reconfigurable or
removable).

Recommendation/Instructions 1 – Bed Liners with Pre-Drilled 3½” Upper Tie-Down
Access Holes
Affected Part Numbers: 23423550, 23423551 and 23423552.
Tip: For easier installation of the bed liner plugs, install the plugs in the unused upper tie down locations PRIOR to
installing the liner to the vehicle.

If the plugs are difficult to install, follow the steps below:

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1. Cut a relief “V” notch into the plug as shown in the graphic above. The widest distance of the “V” (1), should be
approximately 12-15 mm (0.472–0.590 in).
2. Position the plug to the hole in the bed liner with the “V” notch at the bottom, and begin seating by pushing the
top of plug into the hole.

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3. Continue pushing/seating the plug around both sides of the perimeter, from top to bottom.

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4. Lastly, push the bottom “V” notch area into place.

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5. Ensure the plug is fully seated in the hole as shown in the graphic above.
6. Repeat the above installation steps, as necessary, for all unused upper tie down locations.

Recommendation/Instructions 2 – Bed Liners without Upper Tie-Down Access
Holes
Affected Part Numbers: 23123699, 22879299, 23123698 and 22879300.
Important: In this scenario, the upper tie downs will not be reconfigurable or removable.
For installing bed liners missing the upper access holes, on vehicles with upper tie-downs, locate and drill four 5 cm
(2.0 in) holes in the accessory bed liner to accommodate the upper tie-down locations. The following graphics
contain dimensions for locating the center of these hole positions. Holes should be marked and drilled from the
outside of the bed liner.

Left Side: Front (1) and Rear (2) Locations

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Left Front Location Dimensions

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(1) = 11 mm (0.43 in)
(2) = 120 mm (4.75 in)

Left Rear Location Dimensions

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Important: To better control the accuracy of the rear locations, it is critical to mark the location of the horizontal line
first. Measure the distance upward (1) in several areas, and using a marker or tape, position a line at that level.
Then, along that line, mark the intersecting point for the second measurement (2).
(1) = 21 mm (0.825 in)
(2) = 38 mm (1.5 in)

Right Side: Front (3) and Rear (4) Locations

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Right Front Location Dimensions

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(1) = 11 mm (0.43 in)
(2) = 120 mm (4.75 in)

Right Rear Location Dimensions

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Important: To better control the accuracy of the rear locations, it is critical to mark the location of the horizontal line
first. Measure the distance upward (1) in several areas, and using a marker or tape, position a line at that level.
Then, along that line, mark the intersecting point for the second measurement (2).
(1) = 21 mm (0.825 in)
(2) = 38 mm (1.5 in)

Warranty Information
For vehicles repaired under warranty, use:
Labor Operation

Description

Labor Time

0580008*

Add Upper Tie Down Access Holes to Bed Liner

0.5 hr

*This is a unique labor operation for bulletin use only. It will not be published in the Labor Time Guide.